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RE: Can't connect to opponent in lobby

 
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RE: Can't connect to opponent in lobby - 1/25/2016 7:28:53 PM   
STIENER

 

Posts: 838
Joined: 1/7/2001
From: Vancouver, Canada
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LOL...good 1 housies

(in reply to Housies)
Post #: 31
RE: Can't connect to opponent in lobby - 9/15/2020 12:06:15 PM   
hmh25205040

 

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Joined: 9/15/2020
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I also have this problem, what can I do to fix it?

(in reply to Housies)
Post #: 32
RE: Can't connect to opponent in lobby - 9/15/2020 7:15:04 PM   
Steve McClaire

 

Posts: 4170
Joined: 11/19/2007
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Please make sure both you and your opponent have the latest update to the game:

https://www.matrixgames.com/forums/tm.asp?m=3796331

If you both have the latest version please let me know exactly what error you get when you perform the following steps:

1) Go to the multi-player
2) Click your opponent's name in the lobby users list.
3) Click the HOST button.

Thanks!

(in reply to hmh25205040)
Post #: 33
RE: Can't connect to opponent in lobby - 9/16/2020 2:20:45 AM   
hmh25205040

 

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Joined: 9/15/2020
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Version 1.02.My friend can not see me or read my messages. And when I join My Friend, it freezes during the connection phase.

(in reply to Steve McClaire)
Post #: 34
RE: Can't connect to opponent in lobby - 9/17/2020 3:37:50 PM   
Steve McClaire

 

Posts: 4170
Joined: 11/19/2007
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Thanks for the information. I will check with Slitherine to see if there are any issues with the back end of the lobby system. Based on the report it sounds like your friend is either running an old version (pre 1.02) or he is not receiving the list of connected users when he connects.

Please ask your friend to make sure he has allowed Close Combat Gateway to Caen to make connections through his Windows firewall. If the game is being blocked from making outside connections it would have issues like this.

https://www.dummies.com/computers/operating-systems/windows-10/how-to-change-windows-10-firewall-settings-to-allow-certain-programs/

EDIT: And one last thing -- Please send me your friend's lobby user name and approximate date/time that your friend ran into this error so we can check the lobby system logs. Thanks!

< Message edited by Steve McClaire -- 9/17/2020 8:21:04 PM >

(in reply to hmh25205040)
Post #: 35
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