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Solved - Can't use Download file

 
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Solved - Can't use Download file - 6/30/2015 9:45:58 PM   
Cav Trooper


Posts: 237
Joined: 9/7/2004
From: Clinton, South Carolina
Status: offline
Just Bought the game, downloaded the file from the e-mail link and can't even begin to install the game.

ScourgeOfWar-Waterloo-v100.exe was the file downloaded. When I click on it it gives me the following message:

This version of this file is not compatible with the version of windows you are running. Check your computer's system information to see whether you need an X86(32-bit) or X64 (64-bit) version of the program, and then contact the software publisher..

Running Windows 7 64 bit OS.

Any Idea as to what is going on or a fix??

All assistance is appreciated in advance.



< Message edited by con20or -- 7/1/2015 1:32:18 PM >


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RE: Can't use Download file - 6/30/2015 10:04:11 PM   
broly

 

Posts: 1
Joined: 6/26/2015
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same here. just placed the order a few minutes ago. the download link doesn't work.

(in reply to Cav Trooper)
Post #: 2
RE: Can't use Download file - 6/30/2015 10:17:46 PM   
Cav Trooper


Posts: 237
Joined: 9/7/2004
From: Clinton, South Carolina
Status: offline
Don't bother trying Blusnap about their link, they'll pass it off to Matrix...


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3rd ACR Tanker
3/4 US Cav Trooper
Brave Rifles

"Professional soldiers are predictable; the world is full of dangerous amateurs."

(in reply to broly)
Post #: 3
RE: Can't use Download file - 7/1/2015 12:13:17 AM   
e_barkmann


Posts: 1307
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From: Adelaide, Australia
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not sure but if you're getting that message straight up it may be the exe file corrupted during download. Delete the file and try downloading again

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Scourge of War multiplayer group

http://steamcommunity.com/groups/sowwaterloo

(in reply to Cav Trooper)
Post #: 4
RE: Can't use Download file - 7/1/2015 12:19:43 AM   
Cav Trooper


Posts: 237
Joined: 9/7/2004
From: Clinton, South Carolina
Status: offline
I have and it still does the same thing, am trying almost everything I know to make it work. Also have support tickets in to the developer...

Thanks for the response, will post here what happens as I go along


_____________________________

3rd ACR Tanker
3/4 US Cav Trooper
Brave Rifles

"Professional soldiers are predictable; the world is full of dangerous amateurs."

(in reply to e_barkmann)
Post #: 5
RE: Can't use Download file - 7/1/2015 1:19:51 AM   
Kleber13

 

Posts: 2
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Same here... Problems with the installer.. same error..

(in reply to Cav Trooper)
Post #: 6
RE: Can't use Download file - 7/1/2015 4:19:11 AM   
AP514

 

Posts: 168
Joined: 11/26/2001
From: Houston,TX ,USA
Status: offline
wow I downloaded it with the same specs as the op.....worked great..but that was last week...

Try turning off your anti virus...and rel try the Dload

(in reply to Kleber13)
Post #: 7
RE: Can't use Download file - 7/1/2015 8:25:00 AM   
con20or

 

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Joined: 5/6/2015
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We will look into this and get back to you ASAP. Did deleting the file and redownloading fix it for any of you (i.e. was it a corrupt download?)

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RE: Can't use Download file - 7/1/2015 12:09:22 PM   
Cav Trooper


Posts: 237
Joined: 9/7/2004
From: Clinton, South Carolina
Status: offline
Got a message from Slitherine:

I'm sorry you are having problems with your game. There was an issue with the
install file yesterday which has now been resolved.

They gave me a link to use, and it downloaded and worked great.

Thanks to all who responded for the help. Looking forward to seeing you all on the battlefield..



_____________________________

3rd ACR Tanker
3/4 US Cav Trooper
Brave Rifles

"Professional soldiers are predictable; the world is full of dangerous amateurs."

(in reply to con20or)
Post #: 9
RE: Can't use Download file - 7/1/2015 12:32:04 PM   
con20or

 

Posts: 246
Joined: 5/6/2015
Status: offline
Glad you got sorted. Enjoy the game :)

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(in reply to Cav Trooper)
Post #: 10
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