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Download Issue - 4/20/2015 11:02:11 AM   
IainMcNeil


Posts: 2788
Joined: 10/26/2004
From: London
Status: offline
Hi guys,

we're sorry to report that there is a glitch in the link between Bluesnap (our payment provider) and the Amazon Cloud (where the files are stored). This means download links are temporarily broken. We apologize for the inconvenience. The support team are trying to manually upload files and get you the games quicker but the issue is outside of our direct control. The issue started some time last night.

Bluesnap are working to urgently resolve the issue. We don't have an ETA yet but they do not think it will take long.

We will update you with information as soon as we have it. Once again we apologize for this issue.

The Matrix Team

_____________________________

Iain McNeil
Director
Matrix Games
Post #: 1
RE: Download Issue - 4/20/2015 11:25:40 AM   
IainMcNeil


Posts: 2788
Joined: 10/26/2004
From: London
Status: offline
The issue is now resolved. Sorry to anyone who had problems but your download links should now work as intended.

If anyone is still having problems please contact support and we'll get you up and running ASAP.

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to IainMcNeil)
Post #: 2
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