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All Forums >> [New Releases from Matrix Games] >> Close Combat Series >> Close Combat: Wacht am Rhein >> Tech Support >> Problems installing Page: [1]
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Problems installing - 12/25/2014 12:31:32 AM   
Keatmeister

 

Posts: 1
Joined: 3/4/2013
Status: offline
Hi

I just bought Wacht am Rhein and I can't for the life of me get the installer to work. It just wont start up. From what i've been able to gather it seems to be a problem with the download, that i dont get the complete file. Could anyone be my saviour and try to download it just to see if it's my computer or the download link which is faulty?

Thanks in advance.
Post #: 1
RE: Problems installing - 12/25/2014 5:28:53 PM   
Platoon_Michael


Posts: 1119
Joined: 3/9/2003
Status: offline
Hello Keat,
How ya doing? Merry Christmas

I'm not a tech by no means but for a possible quick fix I'd try restarting your PC
Re-download the file and see what happens.

Run the installer as Administrator. too might help.

< Message edited by Platoon_Michael -- 12/25/2014 6:30:03 PM >

(in reply to Keatmeister)
Post #: 2
RE: Problems installing - 12/29/2014 5:43:41 PM   
SteveMcClaire

 

Posts: 4462
Joined: 11/19/2007
Status: offline
Hi Keat,

I assume you've tried downloading the file again? Do you get an error message when you try to start the installer? How long do you wait after starting it? Sometimes it can take a while for Windows to pop-up the UAC dialog asking if you want to let an install program run.

I would also recommend contacting Matrix Games support at http://www.matrixgames.com/support/ -- they should be aware if there is a problem with the download link.

Steve

(in reply to Platoon_Michael)
Post #: 3
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