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Registration / Password fail in Lobby

 
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Registration / Password fail in Lobby - 6/6/2014 9:29:02 AM   
Kurtank

 

Posts: 10
Joined: 2/25/2014
Status: offline
Dear Friends,

I have duly registered, made a new password then merged all of my slithering Slitherine accounts yet the Lobby remains closed, saying I'm wrong.

Can someone please "Open Sesame" for me?

Post #: 1
RE: Registration / Password fail in Lobby - 6/6/2014 9:33:59 AM   
Andrew Loveridge


Posts: 606
Joined: 7/20/2009
Status: offline
You will need to contact Support about this issue, there is the link in the upper right corner.

Best Regards,
Andrew

_____________________________


(in reply to Kurtank)
Post #: 2
RE: Registration / Password fail in Lobby - 6/6/2014 9:59:53 AM   
Kurtank

 

Posts: 10
Joined: 2/25/2014
Status: offline
Yes, of course. Apologies for posting in the wrong zone...I plead over-excitedness as my defence.

I'm ticketed and waiting a response, thanks for the pointer.

(in reply to Andrew Loveridge)
Post #: 3
RE: Registration / Password fail in Lobby - 6/7/2014 8:34:05 AM   
Kurtank

 

Posts: 10
Joined: 2/25/2014
Status: offline
This was fixed by Tech Support, a lot later than I wanted but it was done. They had to re-set my p/w which suggests it was nothing to do with the game per se.


(in reply to Kurtank)
Post #: 4
RE: Registration / Password fail in Lobby - 6/12/2014 11:30:05 AM   
IainMcNeil


Posts: 2787
Joined: 10/26/2004
From: London
Status: offline
We are working on a universal login across Matrix & Slitherine but its got a few teething problems. We're fixing them as we go so please report anything unusual.

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to Kurtank)
Post #: 5
RE: Registration / Password fail in Lobby - 6/13/2014 9:22:35 AM   
Kurtank

 

Posts: 10
Joined: 2/25/2014
Status: offline
There have been no problems since my p/w was reset by Slitherine.

(in reply to IainMcNeil)
Post #: 6
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