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Shadows Problem

 
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Shadows Problem - 5/23/2013 5:02:20 PM   
Antiscamp


Posts: 345
Joined: 5/14/2012
Status: offline
I can't generate a galaxy in Shadows. Every time I try to start the game and it generates a galaxy, it comes to a stop and gives me this "Out of Memory" message. I have 8GB RAM. Please tell me what to do!



_____________________________

Post #: 1
RE: Shadows Problem - 5/23/2013 5:09:41 PM   
Erik Rutins

 

Posts: 36905
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Hi Antiscamp,

To rule out other issues, have you tried a clean reinstall yet? If not, please try uninstalling everything, then install DW + ROTS + Legends and then Shadows. Delete your game folder before reinstalling (make sure you save any mods you want saved first).

Regards,

- Erik

_____________________________

Erik Rutins
CEO, Matrix Games LLC




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Antiscamp)
Post #: 2
RE: Shadows Problem - 5/23/2013 5:14:49 PM   
Antiscamp


Posts: 345
Joined: 5/14/2012
Status: offline
Thanks. I am suspecting it might be a mod issue. I'm going to reinstall everything now. I'll report.

_____________________________


(in reply to Erik Rutins)
Post #: 3
RE: Shadows Problem - 5/23/2013 5:39:30 PM   
Antiscamp


Posts: 345
Joined: 5/14/2012
Status: offline
A clean install does not work. I still get the same problem.

_____________________________


(in reply to Antiscamp)
Post #: 4
RE: Shadows Problem - 5/23/2013 5:44:18 PM   
Erik Rutins

 

Posts: 36905
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Ok, just to confirm, did you delete your game folder before reinstalling?

_____________________________

Erik Rutins
CEO, Matrix Games LLC




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Antiscamp)
Post #: 5
RE: Shadows Problem - 5/23/2013 5:48:58 PM   
Antiscamp


Posts: 345
Joined: 5/14/2012
Status: offline
Yes I did. I deleted the entire Matrix Games folder in C, and I even deleted the CodeForce stuff in App/Roaming.

_____________________________


(in reply to Erik Rutins)
Post #: 6
RE: Shadows Problem - 5/23/2013 5:49:55 PM   
Erik Rutins

 

Posts: 36905
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Can you please also try the .NET cleanup tool here:

http://blogs.msdn.com/b/astebner/archive/2012/08/04/10336934.aspx

_____________________________

Erik Rutins
CEO, Matrix Games LLC




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Antiscamp)
Post #: 7
RE: Shadows Problem - 5/23/2013 5:50:19 PM   
Erik Rutins

 

Posts: 36905
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Could you post a DxDiag for us as well please?

_____________________________

Erik Rutins
CEO, Matrix Games LLC




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Erik Rutins)
Post #: 8
RE: Shadows Problem - 5/23/2013 6:11:01 PM   
Antiscamp


Posts: 345
Joined: 5/14/2012
Status: offline
After running the .NET cleanup, it's gone from bad to worse. Now I just get the startup window and when I press "Play" the game doesn't start at all.

I mean NO "Calibrating hyperdrives... Feeding Giant Kaltors..."

Here's the DxDiag



------------------
System Information
------------------
Time of this report: 5/23/2013, 20:03:34
Machine name: PINGVINEN02
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
Language: Swedish (Regional Setting: Swedish)
System Manufacturer: Acer
System Model: Aspire M5811
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz (4 CPUs), ~2.9GHz
Memory: 8192MB RAM
Available OS Memory: 8120MB RAM
Page File: 4128MB used, 12107MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 5700 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x68BE)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68BE&SUBSYS_E160174B&REV_00
Display Memory: 4095 MB
Dedicated Memory: 1012 MB
Shared Memory: 3083 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Allmän icke-PnP-bildskärm
Monitor Model: unknown
Monitor Id:
Native Mode: unknown
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1191 (English)
Driver Version: 12.100.17.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/21/2013 09:42:06, 1151168 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2BFE-11CF-5C70-6AC1BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68BE
SubSys ID: 0xE160174B
Revision ID: 0x0000
Driver Strong Name: oem31.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:12.100.17.0:pci\ven_1002&dev_68be
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Högtalare (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250389&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5969 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 10/28/2009 06:40:58, 2018080 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250389&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5969 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 10/28/2009 06:40:58, 2018080 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_10250389&REV_1002
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5969 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 10/28/2009 06:40:58, 2018080 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: FrontMic (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5969 (English)
Driver Attributes: Final Retail
Date and Size: 10/28/2009 06:40:58, 2018080 bytes
Cap Flags: 0x0
Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
Device Name: Mus
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Tangentbord
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a

Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04CA, 0x002F
FF Driver: n/a

Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04CA, 0x002F
FF Driver: n/a

Device Name: USB Multimedia Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04CA, 0x002F
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB-rotnav (hub)
| Vendor/Product ID: 0x8086, 0x3B34
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x045E, 0x0745
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x04CA, 0x002F
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-kompatibel mus
| Vendor/Product ID: 0x045E, 0x0745
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 137.6 GB
Total Space: 469.5 GB
File System: NTFS
Model: WDC WD10EADS-22M2B0

Drive: D:
Free Space: 438.1 GB
Total Space: 470.0 GB
File System: NTFS
Model: WDC WD10EADS-22M2B0

Drive: E:
Model: HL-DT-ST DVDRAM GH41N
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Swedish), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48
Device ID: PCI\VEN_8086&DEV_3B48&SUBSYS_03891025&REV_06\3&11583659&0&E3
Driver: n/a

Name: Intel(R) ICH8R/ICH9R/ICH10R/DO/PCH SATA RAID Controller
Device ID: PCI\VEN_8086&DEV_2822&SUBSYS_03891025&REV_06\3&11583659&0&FA
Driver: n/a

Name: High Definition Audio-styrenhet
Device ID: PCI\VEN_1002&DEV_AA58&SUBSYS_AA58174B&REV_00\4&27E14B4E&0&0108
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46
Device ID: PCI\VEN_8086&DEV_3B46&SUBSYS_03891025&REV_06\3&11583659&0&E2
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_03891025&REV_A6\3&11583659&0&F0
Driver: n/a

Name: ATI Radeon HD 5700 Series
Device ID: PCI\VEN_1002&DEV_68BE&SUBSYS_E160174B&REV_00\4&27E14B4E&0&0008
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_03891025&REV_06\3&11583659&0&E1
Driver: n/a

Name: Intel(R) 82578DC Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_10F0&SUBSYS_80001025&REV_06\3&11583659&0&C8
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_03891025&REV_06\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_03891025&REV_06\3&11583659&0&E0
Driver: n/a

Name: Intel(R) processor PCI Express Root Port - 0041
Device ID: PCI\VEN_8086&DEV_0041&SUBSYS_03891025&REV_12\3&11583659&0&08
Driver: n/a

Name: High Definition Audio-styrenhet
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_03891025&REV_06\3&11583659&0&D8
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_03891025&REV_06\3&11583659&0&D0
Driver: n/a

Name: Intel(R) processor DRAM Controller - 0040
Device ID: PCI\VEN_8086&DEV_0040&SUBSYS_03891025&REV_12\3&11583659&0&00
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 8 - 3B50
Device ID: PCI\VEN_8086&DEV_3B50&SUBSYS_03891025&REV_06\3&11583659&0&E7
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_03891025&REV_06\3&11583659&0&E8
Driver: n/a

Name: JMicron JMB36X Controller
Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_03891025&REV_03\4&C0CF403&0&00E1
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 7 - 3B4E
Device ID: PCI\VEN_8086&DEV_3B4E&SUBSYS_03891025&REV_06\3&11583659&0&E6
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_03891025&REV_06\3&11583659&0&FB
Driver: n/a

Name: 802.11n Wireless PCI Express Card LAN Adapter
Device ID: PCI\VEN_1814&DEV_0781&SUBSYS_760011AD&REV_00\4&38A6C5D&0&00E2
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A
Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_03891025&REV_06\3&11583659&0&E4
Driver: n/a

Name: Intel(R) H57 Express Chipset LPC Interface Controller - 3B08
Device ID: PCI\VEN_8086&DEV_3B08&SUBSYS_03891025&REV_06\3&11583659&0&F8
Driver: n/a

Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_80101025&REV_C0\4&22C27510&0&30F0
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
Record Queue,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0709
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,14.00.8081.0709
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
CyberLink TimeStretch Filter(HomeNetwork),0x00200000,1,1,clauts.ax,1.00.0000.5423
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
CyberLink DVD Navigator (PLAYMV),0x00200000,0,3,CLNavX.ax,8.00.0004.3309
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.03.0000.3011
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,12.10.0000.30320
AMD Video Decoder,0x00200000,1,2,atimpenc.dll,12.10.0000.30320
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
CL_EVRWindow,0x00200000,0,0,CLEvr.dll,1.00.0000.1717
CyberLink WMV/WMA Demultiplexer,0x00600000,1,2,CLWMFDemux.ax,1.00.0000.3201
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.10.0000.30320
Xvid MPEG-4 Video Decoder,0x00800000,1,1,xvid.ax,
AMD MJPEG Decoder,0x00200000,1,1,atimpenc.dll,12.10.0000.30320
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
AMD Video Encoder,0x00200000,1,1,atimpenc.dll,12.10.0000.30320
File Writer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0709
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,12.10.0000.30320
CyberLink Tzan Filter (PLAYMV),0x00200000,1,1,CLTzan.ax,3.05.0000.2021
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
CyberLink Video/SP Decoder (PLAYMV),0x00200000,2,3,CLVsd.ax,8.04.0000.0901
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
CyberLink Audio Effect (PLAYMV),0x00200000,1,1,CLAudFx.ax,6.00.0000.6525
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
Bandisoft MPEG-1 Video Decoder,0xff800001,1,1,bdfilters.dll,1.00.0004.0014
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
AMD Video Scaler Filter,0x00200000,1,1,atimpenc.dll,12.10.0000.30320
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
CyberLink Audio Decoder (PLAYMV),0x00200800,1,1,Claud.ax,6.03.0000.2128
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
CyberLink Push-Mode CLStream (cURL),0x00200000,0,1,CLStream(MultiLib).ax,1.01.0000.4916
CyberLink Demultiplexer(Scramble),0x00200000,1,0,CLDemuxer.ax,1.00.0000.6124
CyberLink Push-Mode CLStream,0x00200000,0,1,CLStream(PushMode).ax,1.01.0000.5603
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Cyberlink Streamming Filter,0x00200000,0,1,CLStream.ax,1.01.0000.5307
AMD Video Rotation Filter,0x00200000,1,1,atimpenc.dll,12.10.0000.30320
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Bandisoft MPEG-1 Audio Decoder,0xff800001,1,1,bdfilters.dll,1.00.0004.0014
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
CyberLink SAC Video Decoder,0x00200000,2,3,CLVSD.ax,8.04.0000.0223
CyberLink Audio Decoder,0x00200000,1,1,CLAud61.ax,6.03.0000.1029
CyberLink Line21 Decoder (PLAYMV),0x00200000,0,2,CLLine21.ax,4.00.0000.9818
CyberLink Audio Spectrum Analyzer (HomeNetwork),0x00200000,1,1,CLAudSpa.ax,1.00.0000.0924
CyberLink TimeStretch Filter (PLAYMV),0x00200000,1,1,clauts.ax,1.00.0000.7907
Cyberlink SubTitle (PMV),0x00200000,1,1,CLSubTitle.ax,1.00.0000.6016
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak-codec från Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Bandi MJPEG Video Decoder,0x00200000,1,1,qcap.dll,6.06.7601.17514
Bandi MPEG-1 Video Decoder,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
Xvid MPEG-4 Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,12.10.0000.30320
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MP2,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
FrontMic (Realtek High Definiti,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
Realtek HD Audio CD input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Front Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Optical Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Högtalare (Realtek High Definit,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Audio Renderer (PLAYMV),0x00200000,1,0,cladr.ax,7.00.0000.2302
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Högtalare (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Realtek Digital Output(Optical) (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17713
Realtek Digital Output(Optical),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0


_____________________________


(in reply to Erik Rutins)
Post #: 9
RE: Shadows Problem - 5/23/2013 6:17:03 PM   
Erik Rutins

 

Posts: 36905
Joined: 3/28/2000
From: Vermont, USA
Status: offline

quote:

ORIGINAL: Antiscamp

After running the .NET cleanup, it's gone from bad to worse. Now I just get the startup window and when I press "Play" the game doesn't start at all.

I mean NO "Calibrating hyperdrives... Feeding Giant Kaltors..."

Here's the DxDiag


Please try updating your audio drivers, which are from 2009.

Sorry to hear the cleanup tool made things worse, but it was likely just uncovering the issue that already existed. This now sounds just like some of the other reports which we are investigating. For several customers it seems that the dependencies are just not working for some reason. We've got three folks here focused full-time on trying to investigate and duplicate and fix this right now.

In the meantime, is there any crash log at all (other than the one from your message above)?

Can you try as one last thing reinstalling first the .NET 4.0 and then the XNA that is in the /redist sub-folder of the installation. Just want to make sure we're dealing with the same issue here.

Regards,

- Erik


_____________________________

Erik Rutins
CEO, Matrix Games LLC




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Antiscamp)
Post #: 10
RE: Shadows Problem - 5/23/2013 6:47:34 PM   
Antiscamp


Posts: 345
Joined: 5/14/2012
Status: offline
After again reinstalling .NET and XNA I get to the title screen again, but when I try to generate a new galaxy I get the same error message as in my first post in this thread. I'm back at square one really.

There are no other error messages than that one.

_____________________________


(in reply to Erik Rutins)
Post #: 11
RE: Shadows Problem - 5/23/2013 7:03:21 PM   
Erik Rutins

 

Posts: 36905
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Truly bizarre. Are you hearing sound and music?

Were you able to update your audio drivers?

It may be worth trying a different video driver (a newer or older one) as well. I have the same video card and no issues but this could be some kind of video memory glitch.

When you reinstalled .NET and XNA from the installers in the /redist sub-folder, did both installers appear to run normally or just flash and disappear? If the latter, try a reboot and reinstalling XNA one more time.

Regards,

- Erik



_____________________________

Erik Rutins
CEO, Matrix Games LLC




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Antiscamp)
Post #: 12
RE: Shadows Problem - 5/23/2013 7:22:55 PM   
Antiscamp


Posts: 345
Joined: 5/14/2012
Status: offline
Yep. I have sound. I also installed the latest Audio Drivers.

Ima try to reinstall XNA, but they did appear normal while installing.

_____________________________


(in reply to Erik Rutins)
Post #: 13
RE: Shadows Problem - 5/23/2013 7:46:47 PM   
Antiscamp


Posts: 345
Joined: 5/14/2012
Status: offline
I have now tried reinstalling XNA. I've also updated the video drivers. Still no luck.

Nothing left to do but pray!

_____________________________


(in reply to Antiscamp)
Post #: 14
RE: Shadows Problem - 5/23/2013 7:48:03 PM   
Erik Rutins

 

Posts: 36905
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Ok, Antiscamp, I'm sorry for the problems getting you running - we're still investigating this issue as it seems separate from the others. Elliot will be online in an hour or two and I've also asked for his help.

Regards,

- Erik


_____________________________

Erik Rutins
CEO, Matrix Games LLC




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Antiscamp)
Post #: 15
RE: Shadows Problem - 5/23/2013 7:54:28 PM   
Antiscamp


Posts: 345
Joined: 5/14/2012
Status: offline
No problem. I don't have anything better to do this evening anyway. And I mean it. Thanks for your dedicated help on this matter.

_____________________________


(in reply to Erik Rutins)
Post #: 16
RE: Shadows Problem - 5/23/2013 7:55:24 PM   
Spacecadet

 

Posts: 1774
Joined: 4/18/2010
Status: offline
Someone mentioned Windows Media player, was this checked to make sure it's working/enabled?



_____________________________

CPU: Intel 2700K
RAM: 16 GB
GPU: GTX 970
OS: Windows 7 (64 bit)
Res: 1920 x 1200



(in reply to Erik Rutins)
Post #: 17
RE: Shadows Problem - 5/23/2013 8:17:36 PM   
Erik Rutins

 

Posts: 36905
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Just out of curiosity, can you try setting your regional settings to US English to see if that makes any difference?

_____________________________

Erik Rutins
CEO, Matrix Games LLC




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Spacecadet)
Post #: 18
RE: Shadows Problem - 5/23/2013 8:50:22 PM   
Antiscamp


Posts: 345
Joined: 5/14/2012
Status: offline
Yes, I can start the Windows Media Player alright. It's there and it's working.

I tried changing into English, but that didn't do anything either.

_____________________________


(in reply to Erik Rutins)
Post #: 19
RE: Shadows Problem - 5/23/2013 8:52:17 PM   
Erik Rutins

 

Posts: 36905
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Argh, we will get this working but I need Elliot's advice at this point.

_____________________________

Erik Rutins
CEO, Matrix Games LLC




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Antiscamp)
Post #: 20
RE: Shadows Problem - 5/23/2013 8:58:13 PM   
Antiscamp


Posts: 345
Joined: 5/14/2012
Status: offline
I thought we had it when the other bloke in the other thread reported pretty much the same problem with Swedish.

_____________________________


(in reply to Erik Rutins)
Post #: 21
RE: Shadows Problem - 5/23/2013 9:06:00 PM   
rjord

 

Posts: 78
Joined: 5/13/2013
Status: offline
I have the same issue with trying to run my Star Wars : Alderaan mod in shadows. I am assuming I need to make changes to the mod to get it working in shadows.

Antiscamp........ I found that if I do not load a mod and just start a new game in Shadows then I can play ok. But if I open a mod, I get the same error you do.

I am assuming it is a change that needs to be made to the mod.........The error occours on the screen after the one where you select your race.....so perhaps it is something to do with the settings for the other empires.

Roy

(in reply to Antiscamp)
Post #: 22
RE: Shadows Problem - 5/23/2013 9:07:41 PM   
Antiscamp


Posts: 345
Joined: 5/14/2012
Status: offline
I thought so at first too, since I've had that problem with Legends before, but now I'm running a clean, vanilla install and no mods are present at all.

_____________________________


(in reply to rjord)
Post #: 23
RE: Shadows Problem - 5/23/2013 9:16:10 PM   
rjord

 

Posts: 78
Joined: 5/13/2013
Status: offline
Just noted that my error is an index out of range error while yours is an out of memory issue...... therefore your issue is different from mine and mine is mod related.

Did you install as administrator?

what I would do in your situation is to uninstall Distant worlds, reboot your computer , reinstall Distant Worlds ,Shakturi,Legends and shadows and make sure each is installed as Administrator.

Edit:

You may also want to try closing down any applications running in the background. Maybe you have something running which is causing a memory leak since you saw this happen with Legends as well.
Roy

< Message edited by rjord -- 5/23/2013 9:23:22 PM >

(in reply to Antiscamp)
Post #: 24
RE: Shadows Problem - 5/23/2013 9:34:59 PM   
rjord

 

Posts: 78
Joined: 5/13/2013
Status: offline
This may have nothing to do with it but I noticed that Legends had an update a few days ago..... did you update Legends to the latest update?

Roy

(in reply to rjord)
Post #: 25
RE: Shadows Problem - 5/23/2013 9:48:07 PM   
Antiscamp


Posts: 345
Joined: 5/14/2012
Status: offline
Well, I saw it with Legends and mods and only in the opposing Races selection window. The same as you're referring to, with the out of bounds error. I mixed things up.

I didn't install the Legends update. I've only installed Distant Worlds, Return of the Shakturi then Legends and on top of that Shadows. I didn't install any of the updates. I assume Shadows contains them already.

I just reinstalled the game for a second time this evening, and still no luck. I do shut down all other background programs when I go in-game.



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Post #: 26
RE: Shadows Problem - 5/23/2013 9:52:39 PM   
Spacecadet

 

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Just to verify.

I see you have DirectX 11, you did let it install DirectX 9c correct?

No Mods installed, I'm pretty sure things have changed for Mods.



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(in reply to Antiscamp)
Post #: 27
RE: Shadows Problem - 5/23/2013 10:00:00 PM   
Antiscamp


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I just ran the DXSETUP in the redist folder too. No luck.

And yes, no mods present at all. It's all vanilla.

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Post #: 28
RE: Shadows Problem - 5/23/2013 10:01:26 PM   
rjord

 

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Are the windows logs showing any different errors for Shadows?

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Post #: 29
RE: Shadows Problem - 5/23/2013 10:15:19 PM   
Antiscamp


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I don't actually know how to correctly use the Windows Log, so I must say that I don't really know what it's telling me. I cannot find any mentions of the game in there though.

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