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Issue installing new release - 2/9/2012 10:19:42 PM   
montgomeryjlion

 

Posts: 12
Joined: 1/20/2011
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Whenever I try to install, I get a message that says:
The version of this file is not compatible with the version of Windows you are running.
I'm running 64-bit Windows 7 and have had no issues installing any of the betas or the game itself previously.
Any ideas?




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RE: Issue installing new release - 2/9/2012 10:26:53 PM   
n01487477


Posts: 4773
Joined: 2/21/2006
Status: offline
Some Suggestions:
  • Right click and run as Administrator
  • Right click, properties and change compatibility.
  • Redownload as it might be corrupted.

    _____________________________


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    RE: Issue installing new release - 2/9/2012 11:52:43 PM   
    satisfaction


    Posts: 107
    Joined: 6/30/2004
    Status: offline
    Same issue, same OS. Tried all above ideas, no dice. Is there a 64 bit version for us Windows 7 types?

    (in reply to n01487477)
    Post #: 3
    RE: Issue installing new release - 2/10/2012 12:38:33 AM   
    witpqs


    Posts: 24762
    Joined: 10/4/2004
    From: Argleton
    Status: online
    quote:

    ORIGINAL: satisfaction

    Same issue, same OS. Tried all above ideas, no dice. Is there a 64 bit version for us Windows 7 types?



    A bunch of people here have reported that they already run it on 64 Windows 7.

    (in reply to satisfaction)
    Post #: 4
    RE: Issue installing new release - 2/10/2012 12:57:11 AM   
    Dan Nichols


    Posts: 863
    Joined: 8/30/2011
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    I'm running mine on Windows 7 & 64-bit with no problems, I have for over a year now.

    < Message edited by Dan Nichols -- 2/10/2012 12:58:14 AM >

    (in reply to witpqs)
    Post #: 5
    RE: Issue installing new release - 2/10/2012 1:49:22 AM   
    montgomeryjlion

     

    Posts: 12
    Joined: 1/20/2011
    Status: offline
    Re-downloaded and re-installed from scratch and, after 2 tries, got it working.
    Did still get a wonderfule registry error:

    Invalid RegKey: HKEY_Local_Machine\Software\Wow6432Node\MatrixGames\War in the Pacific Admiral's Edition

    but it does seem to be working.

    (in reply to Dan Nichols)
    Post #: 6
    RE: Issue installing new release - 2/10/2012 4:29:37 AM   
    satisfaction


    Posts: 107
    Joined: 6/30/2004
    Status: offline
    Game has worked fine for years, beta patches work fine, just this "official" patch has an issue. I'm running latest beta no problem.

    (in reply to Dan Nichols)
    Post #: 7
    RE: Issue installing new release - 2/11/2012 2:45:12 PM   
    mbar


    Posts: 492
    Joined: 3/17/2010
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    Same problem for me on Win 7 64 bit. trying to redownload now.

    edit: Redownload worked for me! My first download was 02/09/2012

    < Message edited by mbar -- 2/11/2012 2:49:02 PM >

    (in reply to satisfaction)
    Post #: 8
    RE: Issue installing new release - 2/12/2012 12:19:35 AM   
    satisfaction


    Posts: 107
    Joined: 6/30/2004
    Status: offline
    The download from the matrix site worked fine. Must have been something with that very early file up one of the mirrors.

    (in reply to mbar)
    Post #: 9
    RE: Issue installing new release - 2/13/2012 8:40:42 PM   
    Empire101


    Posts: 1970
    Joined: 5/20/2008
    From: Coruscant
    Status: offline
    quote:

    ORIGINAL: montgomeryjlion

    Whenever I try to install, I get a message that says:
    The version of this file is not compatible with the version of Windows you are running.
    I'm running 64-bit Windows 7 and have had no issues installing any of the betas or the game itself previously.
    Any ideas?





    Having the same problem
    The beta patch downloaded just fine a month or so ago...


    < Message edited by Empire101 -- 2/13/2012 8:41:43 PM >


    _____________________________

    Our lives may be more boring than those who lived in apocalyptic times,
    but being bored is greatly preferable to being prematurely dead because of some ideological fantasy.
    - Michael Burleigh


    (in reply to montgomeryjlion)
    Post #: 10
    RE: Issue installing new release - 2/14/2012 8:50:49 AM   
    michaelm75au


    Posts: 12962
    Joined: 5/5/2001
    From: Melbourne, Australia
    Status: online
    Try downloading again.
    I have WIN7 64 installed and the installer worked okay for me.


    _____________________________

    Michael

    (in reply to Empire101)
    Post #: 11
    RE: Issue installing new release - 2/14/2012 11:30:04 AM   
    Nikel

     

    Posts: 148
    Joined: 3/24/2009
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    Probably the downloaded update file was corrupted, at least in the screenshot the update does not display an icon

    (in reply to michaelm75au)
    Post #: 12
    RE: Issue installing new release - 2/17/2012 4:10:24 AM   
    Feinder


    Posts: 6588
    Joined: 9/4/2002
    From: Land o' Lakes, FL
    Status: offline
    I had the same problem using the download site.
    Vista, 64 bit.

    I ended up trying the "check for updates" link on the AE Game Launcher.
    Worked fine.

    -F-

    _____________________________

    "It is obvious that you have greatly over-estimated my regard for your opinion." - Me


    (in reply to Nikel)
    Post #: 13
    RE: Issue installing new release - 2/19/2012 10:01:20 PM   
    Empire101


    Posts: 1970
    Joined: 5/20/2008
    From: Coruscant
    Status: offline
    Thanks Michaelm...downloaded again and it worked fine.

    _____________________________

    Our lives may be more boring than those who lived in apocalyptic times,
    but being bored is greatly preferable to being prematurely dead because of some ideological fantasy.
    - Michael Burleigh


    (in reply to michaelm75au)
    Post #: 14
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