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RE: Distant Worlds has stopped working

 
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RE: Distant Worlds has stopped working - 11/24/2011 5:19:53 PM   
Titanwarrior89


Posts: 3257
Joined: 8/28/2003
From: arkansas
Status: online
This is what I get when I click on details of the problem.
quote:

ORIGINAL: Deto

And not started at all. I was able to play distant worlds before quite a few months back, now I reinstalled, patched, got ROTS and so on. When I hit start from launcher or distantworlds exe file, the game crashes. Error is:

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: distantworlds.exe
Problem Signature 02: 1.5.0.0
Problem Signature 03: 4d07cec1
Problem Signature 04: System.Windows.Forms
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4a275ebd
Problem Signature 07: 199c
Problem Signature 08: 2
Problem Signature 09: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX



I'm running Windows 7, 64bit. dotNet is installed along with directX. I have ATI FirePro V4800 if it means anything :)

edit: I have dotNet 4.0

edit2: Made sure I have .Net 3.5 + directx 9c. No difference :<



_____________________________

"Before Guadalcanal the enemy advanced at his pleasure. After Guadalcanal, he retreated at ours".

"Mama, There's Rabbits in the Garden"

(in reply to Deto)
Post #: 31
RE: Distant Worlds has stopped working - 11/25/2011 2:32:05 AM   
elliotg


Posts: 3231
Joined: 9/10/2007
Status: offline
quote:

ORIGINAL: Titanwarrior89

This is what I get when I click on details of the problem.
quote:

ORIGINAL: Deto

And not started at all. I was able to play distant worlds before quite a few months back, now I reinstalled, patched, got ROTS and so on. When I hit start from launcher or distantworlds exe file, the game crashes. Error is:

Description:
Stopped working

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: distantworlds.exe
Problem Signature 02: 1.5.0.0
Problem Signature 03: 4d07cec1
Problem Signature 04: System.Windows.Forms
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4a275ebd
Problem Signature 07: 199c
Problem Signature 08: 2
Problem Signature 09: PSZQOADHX1U5ZAHBHOHGHLDGIY4QIXHX



I'm running Windows 7, 64bit. dotNet is installed along with directX. I have ATI FirePro V4800 if it means anything :)

edit: I have dotNet 4.0

edit2: Made sure I have .Net 3.5 + directx 9c. No difference :<



What about if just install Distant Worlds original? (i.e. without ROTS) Do you get a more detailed error message in that case?

Thanks
Elliot

(in reply to Titanwarrior89)
Post #: 32
RE: Distant Worlds has stopped working - 11/25/2011 3:10:38 AM   
Titanwarrior89


Posts: 3257
Joined: 8/28/2003
From: arkansas
Status: online
Yes with just Distant worlds installed a long tabbed error comes up.....don't remember what it said.

_____________________________

"Before Guadalcanal the enemy advanced at his pleasure. After Guadalcanal, he retreated at ours".

"Mama, There's Rabbits in the Garden"

(in reply to elliotg)
Post #: 33
RE: Distant Worlds has stopped working - 11/25/2011 3:20:16 AM   
elliotg


Posts: 3231
Joined: 9/10/2007
Status: offline
quote:

ORIGINAL: Titanwarrior89
Yes with just Distant worlds installed a long tabbed error comes up.....don't remember what it said.

If you had that message I could probably help you better

If I had to guess, I would say that Windows Media Player or Internet Explorer are not installed, or are disabled somehow - but you've ruled that out.

That error message with just DW original installed would help more.

(in reply to Titanwarrior89)
Post #: 34
RE: Distant Worlds has stopped working - 11/26/2011 2:17:52 PM   
Titanwarrior89


Posts: 3257
Joined: 8/28/2003
From: arkansas
Status: online
Question.  When I ran the Dxdiag under the systems page it showed directx 11.  I have windows vista, I thought windows 7 only had 10 or higher.  So since directx 9c is not installed according to my system report(I thought 9c was) will that keep Distant Worlds from starting up with out error?  It was running fine-then just stopped working......read earlier post in this thread.

_____________________________

"Before Guadalcanal the enemy advanced at his pleasure. After Guadalcanal, he retreated at ours".

"Mama, There's Rabbits in the Garden"

(in reply to elliotg)
Post #: 35
RE: Distant Worlds has stopped working - 11/29/2011 4:18:01 AM   
elliotg


Posts: 3231
Joined: 9/10/2007
Status: offline
quote:

ORIGINAL: Titanwarrior89
Question.  When I ran the Dxdiag under the systems page it showed directx 11.  I have windows vista, I thought windows 7 only had 10 or higher.  So since directx 9c is not installed according to my system report(I thought 9c was) will that keep Distant Worlds from starting up with out error?  It was running fine-then just stopped working......read earlier post in this thread.

You will definitely need DirectX 9.0c installed on your PC. The easiest way to ensure that this is the case is to let the Distant Worlds installation program install it for you.

After installing this you should check that you can see the following entries in the folder C:\Windows\assembly\

Microsoft.DirectX (version 1.0.2902.0)
Microsoft.DirectX.DirectSound (version 1.0.2902.0)

(in reply to Titanwarrior89)
Post #: 36
RE: Distant Worlds has stopped working - 11/29/2011 10:22:46 PM   
Titanwarrior89


Posts: 3257
Joined: 8/28/2003
From: arkansas
Status: online
Thanks ill give that a look.
quote:

ORIGINAL: elliotg

quote:

ORIGINAL: Titanwarrior89
Question.  When I ran the Dxdiag under the systems page it showed directx 11.  I have windows vista, I thought windows 7 only had 10 or higher.  So since directx 9c is not installed according to my system report(I thought 9c was) will that keep Distant Worlds from starting up with out error?  It was running fine-then just stopped working......read earlier post in this thread.

You will definitely need DirectX 9.0c installed on your PC. The easiest way to ensure that this is the case is to let the Distant Worlds installation program install it for you.

After installing this you should check that you can see the following entries in the folder C:\Windows\assembly\

Microsoft.DirectX (version 1.0.2902.0)
Microsoft.DirectX.DirectSound (version 1.0.2902.0)



_____________________________

"Before Guadalcanal the enemy advanced at his pleasure. After Guadalcanal, he retreated at ours".

"Mama, There's Rabbits in the Garden"

(in reply to elliotg)
Post #: 37
RE: Distant Worlds has stopped working - 11/29/2011 10:28:00 PM   
Titanwarrior89


Posts: 3257
Joined: 8/28/2003
From: arkansas
Status: online
Elliotg, I checked in the file and Directx version 1.0.2902.0 is in the file along with the direct sound(same version). Note: I bought Legends hoping that would help(long shot). It didn't.
quote:

ORIGINAL: elliotg

quote:

ORIGINAL: Titanwarrior89
Question.  When I ran the Dxdiag under the systems page it showed directx 11.  I have windows vista, I thought windows 7 only had 10 or higher.  So since directx 9c is not installed according to my system report(I thought 9c was) will that keep Distant Worlds from starting up with out error?  It was running fine-then just stopped working......read earlier post in this thread.

You will definitely need DirectX 9.0c installed on your PC. The easiest way to ensure that this is the case is to let the Distant Worlds installation program install it for you.

After installing this you should check that you can see the following entries in the folder C:\Windows\assembly\

Microsoft.DirectX (version 1.0.2902.0)
Microsoft.DirectX.DirectSound (version 1.0.2902.0)



< Message edited by Titanwarrior89 -- 11/29/2011 10:30:12 PM >


_____________________________

"Before Guadalcanal the enemy advanced at his pleasure. After Guadalcanal, he retreated at ours".

"Mama, There's Rabbits in the Garden"

(in reply to elliotg)
Post #: 38
RE: Distant Worlds has stopped working - 11/29/2011 11:10:43 PM   
elliotg


Posts: 3231
Joined: 9/10/2007
Status: offline
quote:

ORIGINAL: Titanwarrior89
I checked in the file and Directx version 1.0.2902.0 is in the file along with the direct sound(same version). Note: I bought Legends hoping that would help(long shot). It didn't.

Now that you have Legends, there's a new trouble-shooting possibility:

Download the latest Legends patch (1.7.0.2). I think you need a Matrix members account to get this.

DW Legends 1.7.0.2 has logging that writes technical info to a text file if the game crashes. If you have a crash this file can be found in the following location:

C:\Users\USERNAME\AppData\Roaming\Code Force Limited\Distant Worlds\1.7.0.2\DW_CrashDump.txt

Please post the text of this file here in this thread and I can get a better idea of what is going wrong.

Thanks
Elliot

(in reply to Titanwarrior89)
Post #: 39
RE: Distant Worlds has stopped working - 11/30/2011 12:30:53 AM   
Titanwarrior89


Posts: 3257
Joined: 8/28/2003
From: arkansas
Status: online
Elliotg, here is the file you were speaking of. Hopefully I attached it correctly. Thanks for the help.

Attachment (1)

_____________________________

"Before Guadalcanal the enemy advanced at his pleasure. After Guadalcanal, he retreated at ours".

"Mama, There's Rabbits in the Garden"

(in reply to elliotg)
Post #: 40
RE: Distant Worlds has stopped working - 11/30/2011 2:07:29 AM   
elliotg


Posts: 3231
Joined: 9/10/2007
Status: offline
quote:

ORIGINAL: Titanwarrior89
Elliotg, here is the file you were speaking of. Hopefully I attached it correctly. Thanks for the help.

Thanks for that crash file.

That's an error I've never seen before - looks like you're missing the Arial font on your Windows PC. This is the font that DW defaults to before overriding this with the in-game font.

Maybe you need to add the Arial font back onto your PC. Or maybe the font is damaged and needs a reinstall. Possibly just one part of the font is missing, i.e. the Arial Regular typeface.

(in reply to Titanwarrior89)
Post #: 41
RE: Distant Worlds has stopped working - 11/30/2011 2:09:30 AM   
Titanwarrior89


Posts: 3257
Joined: 8/28/2003
From: arkansas
Status: online
Okie doe ill see what I can do. Thanks again.
quote:

ORIGINAL: elliotg

quote:

ORIGINAL: Titanwarrior89
Elliotg, here is the file you were speaking of. Hopefully I attached it correctly. Thanks for the help.

Thanks for that crash file.

That's an error I've never seen before - looks like you're missing the Arial font on your Windows PC. This is the font that DW defaults to before overriding this with the in-game font.

Maybe you need to add the Arial font back onto your PC. Or maybe the font is damaged and needs a reinstall. Possibly just one part of the font is missing, i.e. the Arial Regular typeface.



_____________________________

"Before Guadalcanal the enemy advanced at his pleasure. After Guadalcanal, he retreated at ours".

"Mama, There's Rabbits in the Garden"

(in reply to elliotg)
Post #: 42
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