these are the notes I have ... I hope some of it helps you... you might just want to try configuring the batch file (see below) before uninstalling Java/C++ versions ...
1. Can't load IA 32-bit .dll on a AMD 64-bit platform
Vista 64 and Intel / AMD
-Uninstall C++ libraries 95 and 98
-Uninstall Java 64 and 32
-Reinstall the Java 32bit JRE
-Reinstall the 32 bit C++ patch
(I'm not sure if you can then install Java 64bit JRE and configure it to work as well ... but if you do you should install the 64Bit first) OR
Change your batch file to point to the 32 bit Java executable (you need the ""'s cause of the space) - this varies on different machines so you'll need to check the path:
C:\"Program Files"\Java\jre6\bin\java -Xms384m -Xmx512m -jar "WitPTracker.jar"
(See below for executing the batch file in Win64 bit) OR
Copy NOT Move your 32 bit java.exe into the Tracker folder (I'm hoping it will pick this up rather than the 64 bit)
I'm unsure if you can have both the 32 and 64 bit C++ libraries available and still get Tracker to run, or how to configure it ... I'll do some more reading after I've planned my semester lessons -> which unfortunately takes priority.
Windows 7 and AMD
No solution found or confirmed
2. Java is not recognized as an internal or external command
Java is either not installed, or there is a pathing problem.
Solution 1. Check you have Java JRE installed.
Solution 2. Move Tracker folder to the Desktop or c:\
Solution 3. Copy java.exe from your C:\Program Files\Java\jre6\bin to the WitpTracker folder (remember copy not move)
Solution 4. (The best but most difficult)
1. Right-Click My Computer and select Properties
2. Then Click The Advanced Tab
3. Then Click Environment Variables
4. Select Path In The Bottom Box and Click Edit
5. Find Where You installed Java (E.g "C:\Program Files\Java\bin)
Its different on each computer so check where it's installed
6. Make Sure to add a semicolon after the word bin in the path to separate it from the other important paths
7. If this doesn't work then you may have to reinstall Java and Try Again
Setting Path on Windows
For Windows XP: (additional notes)
1. Start -> Control Panel -> System -> Advanced
2. Click on Environment Variables, under System Variables, find PATH, and click on it.
3. In the Edit windows, modify PATH by adding the location of the class to the value for PATH. If you do not have the item PATH, you may select to add a new variable and add PATH as the name and the location of the class as the value.
4. Close the window.
5. Reopen Command prompt window, and run your java code.
3. # A fatal error has been detected by the Java Runtime Environment:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d901afd, pid=4924, tid=6864
Batch file Set Up
This is caused by not using the batch file to run Tracker, there are memory configurations inside the batch file.
Solution 1. This information was provided by BigJ62:-
I use the C:\Windows\SysWOW64\cmd.exe to run tracker or staff, by default *.bat files on my vista64 bit machine will use C:\Windows\System32\cmd.exe.
Is there a way to make a shortcut so I dont have to do the DOS command manually each time? By default, when I double click on the .bat file, it uses the wrong .cmd file. How can I set this up?
Well the quick way I did it was to make a copy of the bat file and rename the extension to something wacky then associate ("Open With..") that extension to the correct cmd which will open the cmd window in that directory.
Solution 2. I have a Tracker executable file made with a 3rd party Java executable ... P.Hausser uses this as other things failed to work for him.
4. Other errors.
Generally speaking, uninstalling and reinstalling the C++ redist usually works. I've found some people having to go back to the original C++ package 95/98 and then patching up ... The x64 patch, seems to cause many problems and I'd recommend for now just trying the 32bit (x86) patch, before the 64Bit.
< Message edited by n01487477 -- 3/4/2010 1:35:54 AM >