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Members Club Support - 7/16/2009 3:32:41 PM   
Erik Rutins

 

Posts: 36479
Joined: 3/28/2000
From: Vermont, USA
Status: online
I've seen various posts from customers saying that they're having issues remembering/finding their Members Club logins, which will be necessary to access the full manual preview.

If you're still having issues and you haven't contacted our Help Desk at www.matrixgames.com/helpdesk please do so.

If you've contact our help desk, but your issue has not yet been resolved, please e-mail me at erikr@matrixgames.com with your help desk issue ID so that I can move things along. Thanks!

Regards,

- Erik

< Message edited by Erik Rutins -- 7/16/2009 5:03:15 PM >


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Erik Rutins
CEO, Matrix Games LLC




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Post #: 1
RE: Members Club Support - 7/16/2009 3:41:00 PM   
kaleun

 

Posts: 5145
Joined: 5/29/2002
From: Colorado
Status: offline
I forgot; how do you get to the members club?

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Appear at places to which he must hasten; move swiftly where he does not expect you.
Sun Tzu

(in reply to Erik Rutins)
Post #: 2
RE: Members Club Support - 7/16/2009 3:44:02 PM   
Mundy


Posts: 2869
Joined: 6/26/2002
From: Neenah
Status: offline
Hit the "Community" button at the top.

M-

(in reply to kaleun)
Post #: 3
RE: Members Club Support - 7/16/2009 3:45:39 PM   
uncc


Posts: 446
Joined: 6/1/2002
From: Virginia, USA
Status: offline
how about that "members" button above the "Community" button?

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It is seldom that liberty of any kind is lost all at once -- David Hume, Scottish philosopher (1711 - 1776)

(in reply to Mundy)
Post #: 4
RE: Members Club Support - 7/16/2009 3:46:00 PM   
TheOx

 

Posts: 276
Joined: 10/19/2005
Status: offline
Got me all excited for nothin'

(in reply to uncc)
Post #: 5
RE: Members Club Support - 7/16/2009 3:50:36 PM   
John Lansford

 

Posts: 2662
Joined: 4/29/2002
Status: offline
Will AE have it's own listing on the Member's Club or will it be listed under WitP?

(in reply to TheOx)
Post #: 6
RE: Members Club Support - 7/16/2009 4:27:10 PM   
Akos Gergely

 

Posts: 733
Joined: 4/8/2004
From: Hungary, Bp.
Status: offline
Erik, change the link please, you mistakenly made the comma as part of the link and it does not work.

Cheers,


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(in reply to John Lansford)
Post #: 7
RE: Members Club Support - 7/16/2009 7:48:10 PM   
Mundy


Posts: 2869
Joined: 6/26/2002
From: Neenah
Status: offline
quote:

ORIGINAL: uncc
how about that "members" button above the "Community" button?


I guess I never looked quite that high...

M-

(in reply to uncc)
Post #: 8
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