From: Vermont, USA
For example, J&R Music World in NYC stocks a wide selection of HPS Titles - I was there yesterday and they had at least 8 different HPS games that I saw.
That's more of a local dealer, I'm guessing they have some kind of direct arrangement with them. When it comes to the Best Buys and GameStops of the world, I'm guessing we've had more presence. I don't think HPS has actually released a game to "retail" in the normal sense, though I could be wrong, but I think they have a lot of dealers like J&R.
Pirated copies have nothing to do with supplying dealers, "legitimate" or otherwise.
I never said it had anything to do with supplying dealers, I said it had to do with why I used the word "legitimate". We have had problems with a few supposed "dealers" presenting themselves via E-Bay as legimitate sources of our games when they were not. I'm not talking about one or two copies of a game here either. Mind you, these are basically pirates. We have never had a problem with a legitimate dealer, in fact by and large it's been a pleasure doing business with them.
That is different to the practices of most companies, and is also counter to your concern over "legitimate" dealers.
Firstly, it is a convenience to consumers to be able to look up where they can buy a product on the manufacturer's website. Secondly, it allows consumers to check whether the dealer they are considering a purchase from is a "legitimate" dealer.
I am not suggesting that you do promotions for companies that resell your products, but I do not consider listing dealers as really promoting them.
I would think it would be trivial for you to add a page to your website listing authorized distributors.
Doesn't it also protect you from rogue distributors, since customers can check before making a purchase?
Some good points there, but it would not be a definitive list. In some cases we sell to dealers directly, in other cases we sell to pseudo-distributors who represent more than one dealer, so we don't really know in all cases exactly who is selling our games (though we know who we are selling them to), but we can in any instance check a copy to confirm whether it's legitimate or not if a customer has any concerns. While we could probably compile such a list for customers, it simply hasn't been a priority since the majority of our sales are direct and we're busy enough with direct customer and developer support and future development. We don't really have anyone devoted to dealer support/promotion as such, it's a shared responsibility.
< Message edited by Erik Rutins -- 5/1/2009 2:18:54 PM >