From: Madrid, Spain
Very fascinating thread. So a few questions if someone has the time.
1. If you purchased the game, and are not a beta tester, then my guess is your a customer? Right, or am I missing something here.
2. Is it ok for customers to report or inquire bugs at any forum site setup for that purpose.
3. Is it ok for customers to communicate directly with Ageod staff members without channeling it throught the Testing coordinators first?
I think the difference is this. I am a customer, (not a beta), and I guess I can report and inquire about bugs or features through any channel that responds, (After all you would think customers live a free world). If I don't have time to fill out a bug report or upload saved games, or do additional de-bugging or research for Ageod, then Ageod is still happy becuase a bug was reported, right? I can still inquire about the status of a bug later, right? For me, as a customer, I don't want to be part of the de-bugging process. I don't mind reporting something now and then, but I don't want to upload stuff, or print out stuff, I just want to drop a message in the forum saying I suspect there is a bug, and that's all I want to do. This isn't a big problem is it? After all, its not up to me to resolve the bugs, right?
As you say, you are free to report bugs the way you like and where you like... but certainly there are ways to report bugs that greatly help the developers to find and eventually fix the bug (which i suppose is what you intend when you report it).
An others definitely don't
As you may suppose, dropping a message saying "Hey i found bug, my units act weird!" will not help much to confirm and eventually resolve an issue
And given the limited time available for developers and team members, is very possible it will not be looked at unless they get some confirmation with actual facts and saves so they can reproduce the bug.
But, hey, i'm just a lowly beta and this is just my personal opinion... don't take it as anything more
I think you should better regard yourself and your attitudes as the cause of your betatester status removal.
But surely its easier and more comforting to you to victimize yourself and blame others around...
In any case, it don't matter now.
You are free to report bugs as you see fit (even if it's not the most helpful and efficient) and i'm free to try to confirm and try to help on resolving the bugs i see fit... don't you think?