From: King's Landing
I have a friend's laptop, a toshiba satellite 1.1 ghz celly with 256 MB ram. Windows Xp Professional SP 2
The thing is virtually infested with spyware/viruses and I am trying to save it without having to wipe the hard drive and start over.
I did manage to remove a ton of spyware with adaware 2008 and now have the problem of getting rid of the viruses which total over 55 last time I checked.
I tried to use system restore but cannot get it to run very well with all of the virus pop-ups and numerous other programs running in the background.
What would you try next?
Can I run in safe mode and use avast anti-virus to try and remove the viruses?
Besides tossing it out the window do you have any tips for me?
Yeah I once fixed a system really far gone like that more just to prove that it can be done. The basic issue is good viruses and spyware have cyclical monitoring from multiple components... So if you kill one, or even 2, the 3rd one restarts the first 2 and so forth.
There are of course a million possibilities but assuming you've already covered all the basics with the latest anti-spyware and anti-virus.. the basic tool I use is this one:
Microsoft Acquire the whole company, SysInternals, the tool is Process Explorer.
Its been ages, cuz im not a desktop guy by profession, but I did use it on an XP system for the purpose described. If I remember correctly you boot into safe mode, run the util, and then whats key about it is that instead of just allowing you to STOP processes it lets you PAUSE them. Anyway by pausing them it fools the process... you can pull some doco on what to pause..
And then after that cleanup is easy since nothing is in memory...
Anyway best and only real idea I have... (Do try running AV in safe mode first though)