From: Vermont, USA
I bought and received Battles in Normandy recently from a chap selling it new through a military game eBay store. And I gotta say. Matrix Games have really gotten stingy with what they include with their software. It was bad enough that they only included the tutorial book with Korsun Pocket, but at least it's well done and I can follow along. With this one, there's nothing but a CD. You're forced to print out the other stuff in addition to what you already dished out for it. Had I made this purchase through Matrix Games, it would have set me back $75.00-$80.00. Honestly, I don't understand their marketing strategy. I've read their rationale a hundred times on this site before, but it makes no sense at all. Others would follow this model if it were true.
Actually, we started including full printed manuals in most of our games two years ago. We didn't do it earlier because of cost and logistics issues, so that's why older titles like BIN do not come with printed manuals wherease the new KDD does. By the way, you're not forced to print out the PDF documentation as it is E-Book based and thus has a table of contents, index and is fully searchable. We realize some folks just want it printed though, which is why we ended up adding printed manuals.
Also, BIN is priced at $49.99 for the download version, so I'm not sure how you get to $80 from there, I guess you'd need to order the physical copy and have it shipped overnight?
Also, most of the links on this site and in the game menu are obsolete or broken. It's as if this company doesn't exist anymore. Is there anyone doing QA? Seriously guys, you could sell a lot more units given you changed a few things and started acting a bit more professional.
We went through a major site move and upgrade two weeks ago. It could be that some old links were broken in the process, though we tried to redirect all the old ones. Can you tell me which links are broken for you?
This isn't a rant. I'm just pointing out a few glaring issues. You have some awesome games here and I think if you made a few small changes, you could reach a lot more people in the gaming community. I know you let the games speak for themselves. But I think if you followed a marketing model that makes a bit more sense, you'd sell more units and wouldn't have to charge 75.00 bucks a game when all is said and done.
Note that we sell games at prices ranging from $14.99 to $79.99, depending on a variety of factors. We also now have "Digital Express" editions (PDF manual only), "Standard" editions (full printed manual), and "Collector's" editions (color printed manual).