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MATRIX GAMES DROPS THE BALL

 
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MATRIX GAMES DROPS THE BALL - 2/26/2008 1:38:35 PM   
vonkufer

 

Posts: 1
Joined: 2/26/2008
Status: offline
can't order the game- can't ship to APO addresses- and the help staff on the phone sound like a bunch of helpless keyboard commando's

thanks for the 20 min overseas phone call-

funny how they will take the billing address for a APO address but not be able to ship it to the address- get a software upgrade
Post #: 1
RE: MATRIX GAMES DROPS THE BALL - 2/26/2008 3:32:02 PM   
Erik Rutins

 

Posts: 34562
Joined: 3/28/2000
From: Vermont, USA
Status: online
Sounds like you were speaking to store support, which is Digital River and not us. Please e-mail us directly at support@matrixgames.com and copy me at erikr@matrixgames.com and we'll try to get this sorted out. I'm sorry you had a bad experience with ordering from us.

Regards,

- Erik

_____________________________


Erik Rutins
Director of Product Development




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to vonkufer)
Post #: 2
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