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Bought Advanced tacics by mistake :(

 
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Bought Advanced tacics by mistake :( - 1/31/2008 11:49:52 PM   
Turka Daal

 

Posts: 21
Joined: 11/28/2006
Status: offline
Hi there, I hope you can help me, Im in a bit of a mess, I bought Advanced tactics by mistake for my sons birthday, turns out it was the wrong game , he acutally wanted the new Harpoon game, I dont know how I done it, when he came in from school today I told him that I had a present for but when he seen it was Advanced tactics he was very dissapointed, is there anything I can do to somehow get a refund, could matrix games black list my serial or something, thanks.

Steven Hamilton
Post #: 1
RE: Bought Advanced tacics by mistake :( - 1/31/2008 11:59:04 PM   
Erik Rutins

 

Posts: 36487
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Hi Steven,

Please e-mail us directly at support@matrixgames.com with your order information and send me a copy to erikr@matrixgames.com as well. Thanks.

Regards,

- Erik

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Erik Rutins
CEO, Matrix Games LLC




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to Turka Daal)
Post #: 2
RE: Bought Advanced tacics by mistake :( - 2/1/2008 2:20:23 AM   
Turka Daal

 

Posts: 21
Joined: 11/28/2006
Status: offline
Ive sent you the Info you asked for Erik, thanks.

Steven

(in reply to Erik Rutins)
Post #: 3
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