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unable to play 02

 
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unable to play 02 - 12/6/2007 3:59:07 AM   
demonterico


Posts: 292
Joined: 10/16/2002
From: Seattle WA
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Game goes to the player selection screen. When I click Begin I get the following error message: Not enough storage is available to process this command.

One other note: I get this same message, or a simular one, sometimes when I start CoI, another game I recently downloaded from Matrix. But only sometimes. When it appears I do have to restart the game to play.

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The world has never seen a more impressive demonstration of the influence of sea power upon history. Those far distant, storm-beaten ships, upon which the Grand Army never looked, stood between it and the dominion of the world. -- Alfred Thayer Mahan
Post #: 1
RE: unable to play 02 - 12/6/2007 4:14:57 AM   
Marshall Ellis


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demonterico:

Please try and unload as many apps as you can.
How much mem and HD space do you have?



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Thank you

Marshall Ellis
Outflank Strategy War Games



(in reply to demonterico)
Post #: 2
RE: unable to play 02 - 12/6/2007 4:23:56 AM   
Erik Rutins

 

Posts: 34479
Joined: 3/28/2000
From: Vermont, USA
Status: online
Marshall,

Please see his attached DxDiag file.

Demonterico, 1GB of RAM is fine, but your video driver is from 2004 and your audio driver is from 2003. I'd recommend updating both before we proceed.

Regards,

- Erik

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Erik Rutins
Director of Product Development




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to Marshall Ellis)
Post #: 3
RE: unable to play 02 - 12/6/2007 7:40:54 AM   
demonterico


Posts: 292
Joined: 10/16/2002
From: Seattle WA
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I did the update procedure for both drivers and was informed that I have the best and most current drivers available already.

< Message edited by demonterico -- 12/6/2007 7:42:00 AM >


_____________________________

The world has never seen a more impressive demonstration of the influence of sea power upon history. Those far distant, storm-beaten ships, upon which the Grand Army never looked, stood between it and the dominion of the world. -- Alfred Thayer Mahan

(in reply to Erik Rutins)
Post #: 4
RE: unable to play 02 - 12/6/2007 10:04:54 AM   
demonterico


Posts: 292
Joined: 10/16/2002
From: Seattle WA
Status: offline
I've got it working.  I found the answer to my problem, and the link I needed in the other "unable to play" thread.  I got the current NVIDIA driver directly from NVIDIA, and that fixed my problem.  But now I have a new problem; I must learn to operate the mechanics of this game.  Please hurry and send the printed manual.

_____________________________

The world has never seen a more impressive demonstration of the influence of sea power upon history. Those far distant, storm-beaten ships, upon which the Grand Army never looked, stood between it and the dominion of the world. -- Alfred Thayer Mahan

(in reply to demonterico)
Post #: 5
RE: unable to play 02 - 12/6/2007 1:46:47 PM   
Erik Rutins

 

Posts: 34479
Joined: 3/28/2000
From: Vermont, USA
Status: online

quote:

ORIGINAL: demonterico
I did the update procedure for both drivers and was informed that I have the best and most current drivers available already.


Where were you told this?


_____________________________


Erik Rutins
Director of Product Development




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to demonterico)
Post #: 6
RE: unable to play 02 - 12/6/2007 1:47:10 PM   
Erik Rutins

 

Posts: 34479
Joined: 3/28/2000
From: Vermont, USA
Status: online

quote:

ORIGINAL: demonterico
I've got it working.  I found the answer to my problem, and the link I needed in the other "unable to play" thread.  I got the current NVIDIA driver directly from NVIDIA, and that fixed my problem.  But now I have a new problem; I must learn to operate the mechanics of this game.  Please hurry and send the printed manual.


Great to hear that it fixed the problem.

_____________________________


Erik Rutins
Director of Product Development




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to demonterico)
Post #: 7
RE: unable to play 02 - 12/6/2007 4:03:43 PM   
demonterico


Posts: 292
Joined: 10/16/2002
From: Seattle WA
Status: offline

quote:

ORIGINAL: Erik Rutins


quote:

ORIGINAL: demonterico
I did the update procedure for both drivers and was informed that I have the best and most current drivers available already.


Where were you told this?


I used the system management tools in XP to search for drivers and received the results I quoted. As you can now see Windows is not up to date on with drivers.

_____________________________

The world has never seen a more impressive demonstration of the influence of sea power upon history. Those far distant, storm-beaten ships, upon which the Grand Army never looked, stood between it and the dominion of the world. -- Alfred Thayer Mahan

(in reply to Erik Rutins)
Post #: 8
RE: unable to play 02 - 12/6/2007 4:07:10 PM   
demonterico


Posts: 292
Joined: 10/16/2002
From: Seattle WA
Status: offline

quote:

ORIGINAL: Erik Rutins


quote:

ORIGINAL: demonterico
I've got it working.  I found the answer to my problem, and the link I needed in the other "unable to play" thread.  I got the current NVIDIA driver directly from NVIDIA, and that fixed my problem.  But now I have a new problem; I must learn to operate the mechanics of this game.  Please hurry and send the printed manual.


Great to hear that it fixed the problem.

Unfortunately the same problem has returned. The game ran one time late last evening after downloading the NVIDIA driver, but this morning when I try to start EiA I get the same error message, and the game does not run.


_____________________________

The world has never seen a more impressive demonstration of the influence of sea power upon history. Those far distant, storm-beaten ships, upon which the Grand Army never looked, stood between it and the dominion of the world. -- Alfred Thayer Mahan

(in reply to Erik Rutins)
Post #: 9
RE: unable to play 02 - 12/6/2007 4:11:13 PM   
Erik Rutins

 

Posts: 34479
Joined: 3/28/2000
From: Vermont, USA
Status: online

quote:

ORIGINAL: demonterico
Unfortunately the same problem has returned. The game ran one time late last evening after downloading the NVIDIA driver, but this morning when I try to start EiA I get the same error message, and the game does not run.


This is extremely bizarre - I have to hand this off to Marshall as I have no idea what the problem might be at this point.


_____________________________


Erik Rutins
Director of Product Development




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to demonterico)
Post #: 10
RE: unable to play 02 - 12/6/2007 4:40:26 PM   
demonterico


Posts: 292
Joined: 10/16/2002
From: Seattle WA
Status: offline
I've got it running again.  I remembered that after downloading the driver I had to restart my computer.  I tried a restart and it worked.  The game is running. (for now)  I'll keep my fingers crossed.  I have my Norton set to run at night, maybe that is affecting the game.

edit: By the way thank you very much for all of your support and patience, and for the great games you all produce.

< Message edited by demonterico -- 12/6/2007 4:45:16 PM >


_____________________________

The world has never seen a more impressive demonstration of the influence of sea power upon history. Those far distant, storm-beaten ships, upon which the Grand Army never looked, stood between it and the dominion of the world. -- Alfred Thayer Mahan

(in reply to Erik Rutins)
Post #: 11
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