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Witp Fatal Error 999

 
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Witp Fatal Error 999 - 11/23/2007 11:59:24 PM   
cyqq

 

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I recently began to encounter Fatal Error 999 when trying to open Witp. The message comes up and then the game closes. I tried reinstalling the game and updates, but get a message saying tat an unnamed file is in use and can't be accessed (when trying to install the comprehensive update). I scanned the computer for viruses (AVG) and it tells me that I have a trojan horse PSW.Banker4.JGT virus attached to the witprec.exe file which I just downloaded for the Matrix website (in the comprehensive update). I really dont know what to do next. Any suggestions??
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RE: Witp Fatal Error 999 - 11/24/2007 12:50:39 AM   
Terminus


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Joined: 4/23/2005
From: Denmark
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There's no trojan in the file (it's a false positive). The people behind AVG have been informed and will be removing the file from their threat list in a future update.

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RE: Witp Fatal Error 999 - 11/24/2007 3:40:31 AM   
Terminus


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From: Denmark
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Seems that the problem has now been resolved. I just updated AVG and could start WitP with no trouble at all.

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RE: Witp Fatal Error 999 - 11/24/2007 11:18:29 AM   
wernerpruckner


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Joined: 5/5/2005
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quote:

ORIGINAL: Terminus

Seems that the problem has now been resolved. I just updated AVG and could start WitP with no trouble at all.



maybe for you,

several others still have the problem.....

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RE: Witp Fatal Error 999 - 11/24/2007 1:06:19 PM   
Bill Durrant


Posts: 961
Joined: 9/16/2003
From: Oxfordshire
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I updated my AVG 1 minute ago and all my WitP versions (stock, CHS, RHS) are working fine

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RE: Witp Fatal Error 999 - 11/24/2007 11:03:02 PM   
Terl


Posts: 609
Joined: 6/1/2005
From: Charleston, WV
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quote:

ORIGINAL: swift


quote:

ORIGINAL: Terminus

Seems that the problem has now been resolved. I just updated AVG and could start WitP with no trouble at all.



maybe for you,

several others still have the problem.....


I did too, but a reinstall fixed it. AVG must have removed the file the first time. I uninstalled, reinstalled, patched, updated avg and all worked fine.

(in reply to wernerpruckner)
Post #: 6
RE: Witp Fatal Error 999 - 11/25/2007 2:34:24 AM   
Terminus


Posts: 41460
Joined: 4/23/2005
From: Denmark
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Odd that it didn't ask you for permission. I got a pop-up where I could click "ignore". It didn't, but it didn't delete anything either.

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RE: Witp Fatal Error 999 - 11/25/2007 3:56:01 AM   
Terl


Posts: 609
Joined: 6/1/2005
From: Charleston, WV
Status: offline
It did not ask first. It put it in the vault....said it was "cleaned". I even shut down avg and got the error, so I assumed it either moved or altered the file. So, it seemed easiest to uninstall and reinstall WitP. I got the update for avg and then reinstalled WitP and all was right.

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Post #: 8
RE: Witp Fatal Error 999 - 4/27/2009 3:12:32 PM   
rtrapasso


Posts: 22644
Joined: 9/3/2002
Status: offline
quote:

ORIGINAL: cyqq

I recently began to encounter Fatal Error 999 when trying to open Witp. The message comes up and then the game closes. I tried reinstalling the game and updates, but get a message saying tat an unnamed file is in use and can't be accessed (when trying to install the comprehensive update). I scanned the computer for viruses (AVG) and it tells me that I have a trojan horse PSW.Banker4.JGT virus attached to the witprec.exe file which I just downloaded for the Matrix website (in the comprehensive update). I really dont know what to do next. Any suggestions??

You are getting a false positive from your new antivirus program...

You have limited options:
1) If you can find out if you can direct the antivirus program to make an "exception" you can try that, but most programs don't allow it.

2) You can contact the antivirus company and explain the problem, and maybe they can fix the problem (AVG did that in one day!!)

3) You can discontinue using your current antivirus program and go to something else.

4) You can stop using WITP on your computer with that antivirus...

Really, none of these options is good, though.


Ooops - sorry i got into the wrong thread...

< Message edited by rtrapasso -- 4/27/2009 3:13:39 PM >

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Post #: 9
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