I sure do wish I had written that J30Vader post! I don't mean to Paradox so much, but the whole computer gaming industry. To add to their observation somewhat, can you imagine getting an HDTV and the remote has some buttons that don't work? After 3-4 attempts to ship a remote that works, they finally send a working one; six months later.
Where do you lay the blame? I used to think it was the programmers' faults for the most part, but being in IT for over two decades, I think I know where the problem lies. Unfortunately, if I am correct, this will only get worse with time. I'm thinking it is due to whoever owns the company, or partially owns the company, ends up being people who are not in IT. People outside of IT think about us as expenses, never bringing anything in, and while that's not really true of these software company's programmers, I'm not too sure that non-IT people very often have the slightest idea there is a difference. The software, afterall, when it really comes down to it, is just intellectual property, but it's not something as durable as a book, nor is it something that is easily repeated over an extended period of time; unlike tricycles for example. I see this getting worse with time, because at least in the wargaming arena, it looks like the days of buying a box at a store are long gone. Now it looks like it's more and more just some nothingness that someone downloads into their computer. Of course there are people willing to pay for that nothingness, but if people are foolish enough to pay for nothing, will they really care that they get a finished product out the door? Any sort of attitude like that is of course fanned by those who are so fanatical that they would rather be tooling around with a broken product for ages, as opposed to playing something else until it's made very well. Granted, anybody can and should come out with at least one patch, just as a feedback to fans ideas if nothing else, but certainly not drag on for months the fixing of very significant flaws.
I suppose one thing that upsets a lot of us is improper utilization of staff. We see all sorts of time spent on superfluous window dressing that fans want and still the core isn't fixed, or weak attempts made at best. It's like we're thinking all the support staff are completely at the company's discretion and that they just choose to add fluff over substance, and yet a good many of the staff aren't capable of fixing the substance. Of course the worst of it is when the substance isn't fixed and we happen to find out that those who do fix that substance are already on a different project. Once the money is in the pocket, it's over to something else that will put more money in the pocket. And that attitude sounds very much borne out of the accountant's interference in the business. If the programmers spend practically no time fixing the significant flaws, just how likely is it that you will get repeat customers?
I don't know, I think part of the problem is the basic outlook of the business, that people who play games on computers are childish, and you only satisfy children by distracting them with yet another shiney object.
< Message edited by Charles_22 -- 10/3/2007 10:48:30 AM >