From: Ottawa, ON Canada
Below is the 3 emails I wrote to Erik last night, I think they actually pointed to st. on your end, which is explained here (also what I thought)
I just tried to shutdown Avast Protection (I don't use firewall except Windows Firewall), but still got the same thing. But I did start to use Avast Home Edition recently (Norton gave me too much trouble), so it might cause trouble.
I would try this myself: intalling one of the 3 games in my Windows Vista, which also uses Avast now. Probably it would work and it would eliminate the possibility that my serial numbers were on a "black list" as one suggested in Matrix forum.
Recently my computer got extremely slow (could not find anything though) after running a while, so I did disable some autoload things.Could you tell me if any Windows startup process/driver/service was needed by your game?
My UV still works (it's a boxed version), but WITP got error (just error number, no mention about serial number though) right after I click "play xxxxx", the same as TOAW3. For AWD things are somewhat different, I have to wait until the opening movie is over & then game loading bar reached the end to get the same error message (different error number though) as in TOAW3.
Anyway, I will try some things myself according to your advice.
Thank you for your kind help.
Good and bad news:
I tried to uninstall TOAW3 completely, clean registry & reinstall it, stopped my Avast protection. And it worked!!
However, then I apply the recent patch, still stopped Avast, this time the same error appeared.
I am about to try WitP now, I strongly feel it would work after I install the original copy but would fail after I installed the recent update.
However, for AWD, even the first installation would not work
What would this tell us if that's the case? I would say it's probably an issue related to your recent-changed serial checking system. Since TOAW3 is out about middle last year, but AWD is later than that, so I would guess you changed the serial checking system and use it on TOAW3 updates as well as new games like AWD. If anything is affecting that mechanism, it only affect recet one.
Later I would try this on my Vista partition, that would give us more useful information.
As I predicted, The original Witp works now after uninstall/reinstall (this time I didn't bother to clean registry)
But, right after I applied the dec 2006 update, the issue happened again.