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Can't fire on hard targets in EF, West Front when running on Vista

 
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Can't fire on hard targets in EF, West Front when runni... - 6/5/2007 12:13:47 PM   
Avon123

 

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Running on Vista in Dynamic Campaign Mode: over Nividia
In both West-Front and EF hard vehicles e.g. tanks, SPG's etc appear to have had their hard-target attack locked to the hex in which they appear, this is not just an issue with Opp Fire. Tanks can't fire on hard-targets.

Had a chance to look at this further. You can't even plot an artillery barrage a against a hex which is occupied by a hard value. Tanks, artillery and air strikes can only be utilised against soft targets. This is true for the AI Player as well, his AT, Tanks etc can't fire at your hard-vehicles. This is true for both Dynamic and Senario play. Early War and Late War.

I am interested in knowing if I am experiencing an isolated issue, of if anyone else is encountering the problem. As you can imagine not being able to have your tanks, AT, Artillery engage kind of ruins everything in what otherwise looks like a fantastic job of work, in bringing the campaign series back to life.

< Message edited by Avon123 -- 6/5/2007 4:52:51 PM >
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RE: Can't fire on hard targets in EF, West Front when r... - 6/5/2007 4:43:12 PM   
Jason Petho


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This was supposed to be remedied and was ensured it was.

I am asking about it now and will let you know ASAP.

Jason Petho


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RE: Can't fire on hard targets in EF, West Front when r... - 6/5/2007 5:44:08 PM   
Jarexx

 

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Just tested under Vista and its true Tanks can't fire on hard-targets which pretty much makes the game unplayable


(in reply to Jason Petho)
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RE: Can't fire on hard targets in EF, West Front when r... - 6/5/2007 5:46:04 PM   
Jason Petho


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From: Terrace, BC, Canada
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quote:

ORIGINAL: Jarexx

Just tested under Vista and its true Tanks can't fire on hard-targets which pretty much makes the game unplayable




Hang in there, still waiting on a reply


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RE: Can't fire on hard targets in EF, West Front when r... - 6/6/2007 12:51:33 AM   
Nemesis60

 

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Man, I knew this would happen and I just spent my $40..........

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RE: Can't fire on hard targets in EF, West Front when r... - 6/6/2007 10:43:04 AM   
Avon123

 

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The main reason is a simple a communication breakdown and an old version of the final build being mistakenly mastered. The Vista issue was an unforeseen but we are working on it and will update everyone once I have more.

The game will play fine on Windows XP systems and lower with the main exception of the missing addon Fall of Berlin. This will be added in the next update.

The current plan to to playtest the game and make sure we have all the correct files and release a patch by the end of the week. The only issue we expect that may take a little longer is the Vista error.



Thanks to David Heath for the update. However, I am disappionted that the Vista issue will take longer to fix. The fact that you can't fix the Vista issue by releasing the correct version seems odd given the amount of Vista testing you must have done prior to release? Still hold the faith that you will come through for us though, and thanks for the progress and prompt response so far.

< Message edited by Avon123 -- 6/6/2007 12:56:37 PM >

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RE: Can't fire on hard targets in EF, West Front when r... - 6/6/2007 4:23:03 PM   
Jarexx

 

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Well fingers crossed lets hope the Vista fix is forthcoming within a timeframe of 2-3 weeks , anything more then that and the issue will become annoying.

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RE: Can't fire on hard targets in EF, West Front when r... - 6/6/2007 4:37:57 PM   
Erik Rutins

 

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It may be sooner, we don't know for sure yet though, will keep updating you as soon as we know more.

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RE: Can't fire on hard targets in EF, West Front when r... - 6/6/2007 5:30:57 PM   
Jarexx

 

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Oh well it'll give me time to play around with the games guts i'd guess

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RE: Can't fire on hard targets in EF, West Front when r... - 6/9/2007 12:25:37 AM   
Erik Rutins

 

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So far, we are only able to reproduce this issue with 64-bit Vista. Can anyone running 32-bit Vista and experiencing this issue please chime in here? Thanks.

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RE: Can't fire on hard targets in EF, West Front when r... - 6/9/2007 3:00:19 AM   
grimmstede

 

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I have vista ultimate 32bit and I don't have this problem.

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RE: Can't fire on hard targets in EF, West Front when r... - 6/9/2007 4:41:23 AM   
nugeneral


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so grimmstede is your game running fine? no problem firing on hard targets?

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RE: Can't fire on hard targets in EF, West Front when r... - 6/9/2007 5:23:47 AM   
grimmstede

 

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I am very sorry, I do have the problem. I can attack soft targets, but not hard targets in 32-bit Vista Ultimate.
I was mistaken before.

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RE: Can't fire on hard targets in EF, West Front when r... - 6/9/2007 6:51:45 AM   
mgarnett

 

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I have 32bit Vista as well and I also have problem.  I cannot fire on hard targets as WF/EF tells me the range is exceeded.  All ranges when firing at hard targets seems to be reset to zero.

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RE: Can't fire on hard targets in EF, West Front when r... - 6/9/2007 7:05:54 AM   
nugeneral


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thanks i was hoping maybe 32 bit would be ok

< Message edited by nugeneral -- 6/9/2007 7:06:24 AM >

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RE: Can't fire on hard targets in EF, West Front when r... - 6/9/2007 1:52:05 PM   
Erik Rutins

 

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Allright thanks, even more interesting. Now we know it does the same thing on some 32-bit Vista systems and not others... ARGH.

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RE: Can't fire on hard targets in EF, West Front when r... - 6/9/2007 2:31:05 PM   
amatteucci

 

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I have Vista Home Premium 32bit and I experience the very same problem.
BTW, browsing unit data with the F2 key shows all hard attack factors set to zero for any range and all units.


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RE: Can't fire on hard targets in EF, West Front when r... - 6/9/2007 2:35:58 PM   
Avon123

 

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Here is my system config:

Windows Vista Home Basic
32-Bit Operating System
Intel(R) Core (TM) 6400 2.13 GHz 2.13 GHz

Also I can confirm that running Campaign Series in XP Compatiable mode does not solve the problem.
Did your 32-Bit test run over duo's?

I am starting to wonder if this is the issue, is it the chip set rather than the OS in isolation?



< Message edited by Avon123 -- 6/9/2007 4:49:04 PM >

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RE: Can't fire on hard targets in EF, West Front when r... - 6/10/2007 2:43:41 AM   
mgarnett

 

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Hi Avon123,

I am running 32 bit Vista Business Edition over an Intel 3.2 Ghz single core processor with the attack factor problem so it can't be the processor.

I am wondering if it has anything to do with UAC.  I am going to turn it off and see if that solves the problem.  I will report back once I finish testing.

Mark

(in reply to Avon123)
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RE: Can't fire on hard targets in EF, West Front when r... - 6/10/2007 3:12:57 AM   
Erik Rutins

 

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We think we've got the problem found and fixed, hope to test the fix tomorrow.

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RE: Can't fire on hard targets in EF, West Front when r... - 6/10/2007 3:25:46 AM   
mgarnett

 

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Hi Eric,

That's good news.  It wasn't UAC, I turned that off and the problem still occurred.  I have my CS installed into a different directory other than the default, not sure if that makes a difference.

Would be interesting to hear what caused the bug in the first place to only occur on some Vista boxes and not others.

Cheers

Mark

(in reply to Erik Rutins)
Post #: 21
RE: Can't fire on hard targets in EF, West Front when r... - 6/10/2007 6:27:07 PM   
Avon123

 

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Thanks for your earlier post.

< Message edited by Avon123 -- 6/11/2007 1:41:00 PM >

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RE: Can't fire on hard targets in EF, West Front when r... - 6/11/2007 1:42:24 PM   
Avon123

 

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Erik- Jason- David Heath, is there an update on how the testing went this weekend and what is the state play now.
Thks.

(in reply to Avon123)
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RE: Can't fire on hard targets in EF, West Front when r... - 6/11/2007 5:12:21 PM   
Erik Rutins

 

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As of yesterday's build, I was able to confirm that this issue is fixed, along with a bunch of other issues with missing content resolved related to the version issues with the release build. My guess is that we'll keep it in testing for one more day before a release, as long as testing doesn't turn up any new critical issues.

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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RE: Can't fire on hard targets in EF, West Front when r... - 6/12/2007 4:02:22 AM   
mgarnett

 

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Thanks for the update Erik.

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RE: Can't fire on hard targets in EF, West Front when r... - 6/12/2007 2:07:15 PM   
Avon123

 

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Yes thank you for keeping us up to date Erik.
I am sorry to labour this point: since I purchased Matrix CS I've only been able to play the Infantry on Infantry LCG's in Rising Sun. My frustration probably comes from the knowledege that so much more is there just waiting to be played!

I hope testing has proceeded without problems of a 'critical' nature. Are we due the patch today-tomorrow if all is well with the fix?


< Message edited by Avon123 -- 6/12/2007 3:40:25 PM >

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RE: Can't fire on hard targets in EF, West Front when r... - 6/13/2007 5:09:09 PM   
Raskal67


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Hi All
Can we expect this fix today? I know there are other issues that some are having, missing campaigns etc. but this particular issue is really stopping me from enjoying the game as much as I can. My intrests are primarily EF and WF. No armor attack makes for some real limits. Not a gripe here but real anticipation. Thanks for the vine.

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RE: Can't fire on hard targets in EF, West Front when r... - 6/13/2007 6:57:09 PM   
Avon123

 

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quote:

It may be sooner, we don't know for sure yet though, will keep updating you as soon as we know more.

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Update please...

< Message edited by Avon123 -- 6/14/2007 1:13:43 AM >

(in reply to Raskal67)
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RE: Can't fire on hard targets in EF, West Front when r... - 6/14/2007 8:16:22 AM   
Raskal67


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I have installed the patch and all seems to be WAD.
THANKS

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RE: Can't fire on hard targets in EF, West Front when r... - 6/14/2007 8:02:53 PM   
Avon123

 

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Thanks to all at Matrix for a good job

< Message edited by Avon123 -- 6/14/2007 8:03:17 PM >

(in reply to Raskal67)
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