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Can't Find Downloaded File

 
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Can't Find Downloaded File - 6/6/2006 5:15:04 AM   
Liveline99


Posts: 15
Joined: 11/5/2002
From: Canada
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I just downloaded the TOAWIII File to my desktop...its not there!!!! What is the name of the file??? Maybe I can search and find it.

Thanks
Post #: 1
RE: Can't Find Downloaded File - 6/6/2006 5:30:03 AM   
Erik Rutins

 

Posts: 34479
Joined: 3/28/2000
From: Vermont, USA
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Liveline99,

It sounds like it somehow got downloaded to one of the Windows temporary folders. I don't have the filename with me at the moment, but I know it starts with OperationalArtOfWarIII, so search on OperationalArtOfWarIII*.* and you should find it, or search on *.zip and limit the search to files within the last week as it's a zipped installer file.

Regards,

- Erik

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Erik Rutins
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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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(in reply to Liveline99)
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RE: Can't Find Downloaded File - 6/6/2006 5:30:09 AM   
JAMiAM

 

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I'm not sure as to what the release file name is, but you can do a search on your C: drive for all files greater than 200000 KB. Then click on the date modified heading of the list of files, to order them by timestamp. Then, look at either the top or bottom of the list, depending on whether you ordered them ascending, or descending.

(in reply to Liveline99)
Post #: 3
RE: Can't Find Downloaded File - 6/6/2006 5:43:13 AM   
Liveline99


Posts: 15
Joined: 11/5/2002
From: Canada
Status: offline
Ok ...now I'm starting to freak out...I found it in my recent document folder...there was a winzip icon... I tried sending it to my desktop, tried it again and it said something about removing this shortcut...long story short I think I might of deleted it....hellllppppp

(in reply to JAMiAM)
Post #: 4
RE: Can't Find Downloaded File - 6/6/2006 5:44:35 AM   
Erik Rutins

 

Posts: 34479
Joined: 3/28/2000
From: Vermont, USA
Status: offline
Liveline99,

If you think you deleted it, just go to www.findmyorder.com with the order info and you will be able to re-download. First though, check your Recycle Bin.

Regards,

- Erik

_____________________________


Erik Rutins
Director of Product Development




For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Liveline99)
Post #: 5
RE: Can't Find Downloaded File - 6/6/2006 5:50:53 AM   
Liveline99


Posts: 15
Joined: 11/5/2002
From: Canada
Status: offline
Thanks Eric...checked recycle bin...not there...looks like I will have to re download it.

(in reply to Erik Rutins)
Post #: 6
RE: Can't Find Downloaded File - 6/6/2006 6:14:39 AM   
JAMiAM

 

Posts: 6165
Joined: 2/8/2004
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quote:

ORIGINAL: Liveline99

Thanks Eric...checked recycle bin...not there...looks like I will have to re download it.

Don't panic, yet. Right click on that icon, and check the properties of the file. If it's a big honking 220+ MB file, then you still have it.

(in reply to Liveline99)
Post #: 7
RE: Can't Find Downloaded File - 6/6/2006 1:18:54 PM   
Liveline99


Posts: 15
Joined: 11/5/2002
From: Canada
Status: offline
Thanks alot for the help guys...got it now

(in reply to JAMiAM)
Post #: 8
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