Broken store link (Full Version)

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mwindsorfw -> Broken store link (8/27/2004 1:54:23 AM)

Every time that I go to the matrix store, I get a message that the link is broken. This seems to be the case with the U.S., Canadian, and other countries links. The UK link does work. I've disabled my Norton Anti-virus, but that doesn't seem to be the problem. With no store link, its hard to buy anything (WintP). Is this a known problem? Since I live in the U.S., can I order via the UK link? (And will I get killed on the exchange rate if I do?)

Thanks.
-Mike




mwindsorfw -> RE: Broken store link (8/27/2004 7:26:47 PM)

As Alice said, this gets curiouser and curiouser. The store link works on my office computer. I raced home, and it doesn't work on the home computer; I still get the 404 error message. Does anyone have a suggestion?

-Mike




SlapBone -> RE: Broken store link (8/27/2004 7:33:25 PM)

Only the link to the "Battles In Normandy" download from the store is broken for me [:D]




mwindsorfw -> RE: Broken store link (8/28/2004 1:23:03 AM)

I'm a bit surprised that no one from Matrix has addressed this problem. I get a 404 error message on every country link in the Matrix Store except for Europe and the UK. With Europe and the UK, I get a 404 error message if I try to add anything to the cart. All of the 404 error messages direct me to the digitalriver.com site. If I try to go to digitalriver's "24/7 customer support" -- I get another 404 message. I've monkeyed with every internet and security setting that I know to monkey with, to no avail; and I don't have the problem anywhere except the Matrix Store and digitalriver sites.

So, here I sit with money burning a hole in my pocket, and no one from Matrix suggesting a fix.

Oh, well.

-Mike




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