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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East 2



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jshan -> Help! (3/28/2021 6:40:30 PM)

I am signed in as a member since 2001, yet I am unable to create a store account. Since I have purchased all of Garyís games, I must have an account but the system does not recognize me. BTW I am logged in to the forum now. Please letís me know how to proceed.




Erik Rutins -> RE: Help! (3/28/2021 7:03:03 PM)

Don't worry, we'll get it straightened out for you. Please e-mail support@matrixgames.com - they have the access and experience to figure out any account problems and fix them for you.




jshan -> RE: Help! (3/28/2021 7:03:30 PM)

I am signed in, but I canít sign in for some reason.




jshan -> RE: Help! (3/28/2021 7:30:58 PM)

Thanks Eric. Email sent now.




jshan -> RE: Help! (3/30/2021 9:43:36 PM)

I have a ticket number 2021032810000, but no response. Seems like the Matrix game profiles are different than the store profiles. This should be a simple fix.






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