zakblood -> RE: [Please Sticky]Troubleshooting problems with running the first time (11/20/2017 4:11:21 AM)
How to disable Desktop Compositions
To disable this feature: on windows 7, (8 and 10) isn't or shouldn't be a issue,...
Click on Start > Control Panel > System and Security > System.
Click on the "Advanced system settings"
In the System Properties window, go to the Advanced tab and click on the Settings button (Performance section)
Uncheck "Enable desktop composition"
For Game Crashes
Can you also see if it produces a 'crashlog' file in Documents/My Games/The Operational Art of War IV
and open a thread in the Tech support section with you error and as much detail as you can with your DXR report, thanks
How to get a DirectX Diagnostic file:
1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice
We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.
once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum
please do not reply past this post, thank you as this area is for the developer only and may get removed