RE: Gamestop shipping Armada already! (Full Version)

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Sti -> RE: Gamestop shipping Armada already! (11/23/2009 6:22:23 PM)

Sorry if I came off as too harsh (not a native speaker). I sure can understand the problems you have with this. It just sounds a little weird. I'll shut up for now. [:)]




wilddemoncat -> RE: Gamestop shipping Armada already! (11/23/2009 6:25:10 PM)

I must admit if i'd lived near gamestop or in area they deliver too i'd have bought it already....




Epsilon -> RE: Gamestop shipping Armada already! (11/23/2009 6:25:38 PM)

Before the weekend you were waiting on word as well Erik, did that ever come? If it didn't, theres not much hope of you receiving word today either. Which makes it all a bit pointless in my humble opinion. :)




Flaviusx -> RE: Gamestop shipping Armada already! (11/23/2009 6:27:25 PM)

Erik, must say that you are showing far more concern for the needs of your business partner than thay are of yours. You may want to reconsider this partnership for the future, as the benefits of the relationship appear to be all on one side.





Erik Rutins -> RE: Gamestop shipping Armada already! (11/23/2009 6:33:19 PM)

Well, we just heard back. Retail has not yet reached enough stores for them to consider it widely available, so we are sticking with the planned release date tomorrow (November 24th). We will set this live in our online store as soon as we get into the office tomorrow morning. Sorry for the extra wait, thanks for your patience.

Regards,

- Erik




Erik Rutins -> RE: Gamestop shipping Armada already! (11/23/2009 6:34:23 PM)


quote:

ORIGINAL: Flaviusx
Erik, must say that you are showing far more concern for the needs of your business partner than thay are of yours. You may want to reconsider this partnership for the future, as the benefits of the relationship appear to be all on one side.


That is the nature of retail and PC games these days, unfortunately, and that's why we rarely send releases to retail any longer. In some cases, it makes sense for the game though and in this case it did.




wilddemoncat -> RE: Gamestop shipping Armada already! (11/23/2009 6:36:01 PM)

Sigh, and what time is the gmt.




Flaviusx -> RE: Gamestop shipping Armada already! (11/23/2009 6:39:14 PM)

Incredible.

Can we expect this to happen in future releases?

The definition of "wide availability" in this instance is so elastic that the retail side can do pretty much whatever it wants here and Matrix is left holding the bag. Meanwhile, you've already lost many potential customers. I've been holding off purchasing myself solely due to my desire to help out the actual developers of the game, and nothing else.

This isn't a happy partnership, in my estimation.  




csebal -> RE: Gamestop shipping Armada already! (11/23/2009 6:41:13 PM)

quote:

ORIGINAL: Erik Rutins

Well, we just heard back. Retail has not yet reached enough stores for them to consider it widely available, so we are sticking with the planned release date tomorrow (November 24th). We will set this live in our online store as soon as we get into the office tomorrow morning. Sorry for the extra wait, thanks for your patience.

Regards,

- Erik

I guess worst case scenario was a little optimistic then, eh?

Why do people value brick and mortar stores so much anyway? Seriously.. its been like some 5 years i set my foot in a gaming store the last time, and it was for something you couldnt get elsewhere at that time, namely wow. Before that, and ever since then, i pick digital downloads whenever i can, and order my stuff from the internet.




Epsilon -> RE: Gamestop shipping Armada already! (11/23/2009 6:44:47 PM)

Yeah I don't much like being treated as a second rate customer either, just because I favor the digital downloads and am unwilling to support the big retail chains.




Erik Rutins -> RE: Gamestop shipping Armada already! (11/23/2009 6:57:11 PM)

quote:

ORIGINAL: Flaviusx
Can we expect this to happen in future releases?


If they are retail + download releases, then I can't promise this won't happen again. For our normal releases, which do not involve retail, nothing like this happens. If not for the decision to involve retail in this release, we would have had this out to you all much earlier.

There is no question that dealing with retail right now for a PC Game publisher is not an entirely pleasant experience and falls somewhere between blackmail and extortion (I exaggerate, but only a bit). That's just the way it is, but for some games and some releases, retail still makes sense. I wish retail were still as it was in the 80s/90s or even the early 00s, but it's not.

On the positive side, at this point we're talking less than another day to wait and we communicated from the beginning that the planned release date was the 24th. I was hopeful that we could get an exception to push that earlier when copies started showing up in retail stores, but that was not to be.

Regards,

- Erik




Erik Rutins -> RE: Gamestop shipping Armada already! (11/23/2009 6:57:50 PM)

quote:

ORIGINAL: csebal
I guess worst case scenario was a little optimistic then, eh?


Yes, I was apparently too clever for my own good there in thinking that I could use the "it's the 24th in some part of the world" as a bargaining tool. That didn't fly.




Erik Rutins -> RE: Gamestop shipping Armada already! (11/23/2009 6:59:34 PM)


quote:

ORIGINAL: wilddemoncat
Sigh, and what time is the gmt.


We're in Eastern US time here, Digital River is in Central US time. What I expect is that it will start going live around 9AM US Central time. I believe it should be fully live by around 10AM US Central time, unless we run into any unexpected issues, but at this point it's at the "flip the switch" stage, so I don't expect any problems.

Regards,

- Erik




wilddemoncat -> RE: Gamestop shipping Armada already! (11/23/2009 7:32:08 PM)

so what - 6gmt, so up by 4pm [:(]




Tom_Holsinger -> RE: Gamestop shipping Armada already! (11/23/2009 7:42:40 PM)

Erik, could you make it possible for us to make our purchases today, but start our downloads tomorrow?  That extra Central Time hour from 0900 to 1000 could be a problem for those of us on Pacific Time.  I'm generally out the door by 0730 Pacific Time, which is 0930 Central.




bssybeep -> RE: Gamestop shipping Armada already! (11/23/2009 7:57:45 PM)


quote:

ORIGINAL: Erik Rutins

Well, we just heard back. Retail has not yet reached enough stores for them to consider it widely available, so we are sticking with the planned release date tomorrow (November 24th). We will set this live in our online store as soon as we get into the office tomorrow morning. Sorry for the extra wait, thanks for your patience.

Regards,

- Erik


I was hoping for a release today as well. But I noticed the Gamestop page for Armada now shows not available online. Oh well, one more day.




Erik Rutins -> RE: Gamestop shipping Armada already! (11/23/2009 8:01:43 PM)


quote:

ORIGINAL: Tom_Holsinger
Erik, could you make it possible for us to make our purchases today, but start our downloads tomorrow?  That extra Central Time hour from 0900 to 1000 could be a problem for those of us on Pacific Time.  I'm generally out the door by 0730 Pacific Time, which is 0930 Central.


Sorry Tom, but our store doesn't support pre-orders. I would have turned them on last week if it did.




Terminus -> RE: Gamestop shipping Armada already! (11/23/2009 8:01:50 PM)


quote:

ORIGINAL: Tom_Holsinger

Erik, could you make it possible for us to make our purchases today, but start our downloads tomorrow?  That extra Central Time hour from 0900 to 1000 could be a problem for those of us on Pacific Time.  I'm generally out the door by 0730 Pacific Time, which is 0930 Central.


Oh come on, it's a GAME. Grow up.




Erik Rutins -> RE: Gamestop shipping Armada already! (11/23/2009 8:16:51 PM)


quote:

ORIGINAL: Terminus
Oh come on, it's a GAME. Grow up.


There's no need for that - if I were sitting where you all are sitting, I would also be asking us to hurry up. Anticipation and excitement are expected and we want to get this to you all as early as we possibly can, which means first thing tomorrow morning.




Terminus -> RE: Gamestop shipping Armada already! (11/23/2009 8:19:23 PM)

Okay, I was over the line. Sorry.




bssybeep -> RE: Gamestop shipping Armada already! (11/23/2009 8:19:49 PM)


quote:

ORIGINAL: Erik Rutins


quote:

ORIGINAL: Terminus
Oh come on, it's a GAME. Grow up.


There's no need for that - if I were sitting where you all are sitting, I would also be asking us to hurry up. Anticipation and excitement are expected and we want to get this to you all as early as we possibly can, which means first thing tomorrow morning.


woks out for me, by the time I manage to get up aroung 9-10 Pacific Time the game should be live, lol.




Wade1000 -> RE: Gamestop shipping Armada already! (11/23/2009 8:26:36 PM)

I agree with Matrix Games(Erik Rutins) to wait til their release date of 11-24-09.

Generally, these days, PC games available in retail such as Gamestop, Walmart, and big electronics stores, have a greater potential to become a bigger success.
Many PC games available only online seem to have a greater potential to become less known. Many PC strategy games available only online at many websites would not sell to much of a degree in retail. There are occasionally some strategy games that may appeal to a larger customer base, such as Armada 2526, and thus a publisher is sometimes in a position where they are letting retail have the initiative in order to not burn bridges as Erik stated. If Armada 2526 succeeds in retail and Matrix Games and retail have a positive relationship then the future of Armada 2526(expansions and sequels) is more optimistic.

Any support from retail or elsewhere for many PC games will benifit the future for your favorite PC games.

Even though Gamestop might have made a decision to release early(maybe it was an internal Gamestop employee misunderstanding with various locations) it would be better if Matrix Games held their side of an agreement and come out honorable when all is said and done.

I'm in California. I've been checking the Gamestop website and I may call today to see if the game is available. If it is not in stores on Tuesday, the 24th, I will buy it from Matrix Games, or I may just do that anyway instead of going into Gamestop. I don't have a problem with Gamestop. Retail stores, and publishers, want to succeed and want their products to succeed.




Fluffyzerg -> RE: Gamestop shipping Armada already! (11/23/2009 8:40:07 PM)

Off Topic a bit:

I remember earlier in this thread it was mentioned the update was on the servers. Is there a manual download available if your having trouble connecting to the update server?




Aroddo -> RE: Gamestop shipping Armada already! (11/23/2009 9:15:59 PM)

as long as you are faster than the piratebay, things should be fine. :)




cdbeck -> RE: Gamestop shipping Armada already! (11/23/2009 9:56:14 PM)

Just think guys, about 16 hours from now we will all be here, talking about how awesome the game is and how much fun we are having...

Well, we would be... if we weren't all playing the game so much that we can't come to the forum to chat! [:D]

I'm disappointed that it won't release early, but we will get it soon, and then all our excitement will turn to Imperial Ambitions!

Sorry to you Pacific folks, where it will be late on the 24 or early on the 25. But that's what you get for being able to see the FUTURE before America!

SoM




Terminus -> RE: Gamestop shipping Armada already! (11/23/2009 10:02:16 PM)

Please, in 16 hours, we'll have people whining about not being able to download the game, start the game or figure out how to play it.




LarryP -> RE: Gamestop shipping Armada already! (11/23/2009 10:09:01 PM)

quote:

ORIGINAL: Terminus

Please, in 16 hours, we'll have people whining about not being able to download the game, start the game or figure out how to play it.


You left out "it won't fit my monitors resolution!?" [;)]




Terminus -> RE: Gamestop shipping Armada already! (11/23/2009 10:12:12 PM)

Right, good catch.




Terminus -> RE: Gamestop shipping Armada already! (11/23/2009 10:12:38 PM)

And "when's the first patch?"




Aroddo -> RE: Gamestop shipping Armada already! (11/23/2009 10:18:16 PM)

you mean the second patch. :P




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