delay on digital download? (Full Version)

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darthsmaul -> delay on digital download? (1/18/2008 4:09:26 AM)

I have bought numerous games and buy digital or digital with hard copy, I just bought advanced tactics but I cant seem to get a link to download it

please advise

thanks

steve




darthsmaul -> RE: delay on digital download? (1/18/2008 4:11:49 AM)

ok it just updated but now it says this

Downloadable Fulfilled

but I havent downloaded anything yet nor if I go to memebers and log in do I have a link to download

please advise, nothing by email either

steve




Erik Rutins -> RE: delay on digital download? (1/18/2008 4:12:45 AM)

If you go to www.findmyorder.com, you should be able to retrieve a download link with your order information. If that fails, please contact support@matrixgames.com.




darthsmaul -> RE: delay on digital download? (1/18/2008 4:13:27 AM)

ok, actually I clicked on the redownload button and it worked now or it is downloadking thanks for such a quick respone :)

steve




darthsmaul -> RE: delay on digital download? (1/18/2008 4:18:32 AM)

only problem is I got no key to install it






darthsmaul -> RE: delay on digital download? (1/18/2008 4:52:12 AM)

If someone from matrix could send me the key tonight so I can play I have it downloaded and have never had this issue before, I have downloaded and bought about 6 games from you foks on the past, I was hoping to play tonight and take it with me on the road on my laptop tomorrow morning


thanks

steve




darthsmaul -> RE: delay on digital download? (1/18/2008 5:00:30 AM)

Ok then, figured it out by click on the order details button [X(]




Erik Rutins -> RE: delay on digital download? (1/18/2008 3:58:29 PM)

Great, glad it's all worked out.




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