Game won't start

Post bug reports and request support here.

Moderators: Joel Billings, elmo3, Sabre21

Post Reply
JervisBay
Posts: 34
Joined: Sun Jan 01, 2012 1:26 pm

Game won't start

Post by JervisBay »

Hello, this appears to be the same problem as reported by Philabos a couple of months back, but no resolution is reported in that thread. This is a new installation, direct, not via steam. The launch screen comes up, then on 'play game' it tries to run v1.11.03 in a new blank window for about 4 seconds then closes with no message back to the launch screen. I have attached the dxdiag file with this post - which shows APPCRASH, but nothing I can interpret . Any suggestions?
Thanks.
Attachments
DxDiag.txt
(95.53 KiB) Downloaded 12 times
philabos
Posts: 143
Joined: Sat Jul 03, 2004 1:13 am

RE: Game won't start

Post by philabos »

Welcome to the club.
I am running from a fresh install of W10, and still the same result.
There are a number of posts on steam with the same issue.
Keyboard language seemed to be the problem for some, but didn't help.
I have tried direct DL and Steam, same problem.
The two 2x3 games are the only ones my PC just can't run.
WITP AE runs with no issues.
JervisBay
Posts: 34
Joined: Sun Jan 01, 2012 1:26 pm

RE: Game won't start

Post by JervisBay »

Thanks, do you know if there's there any process ongoing to fix this? I can read the manual and make my own war-noises but its not the same.
User avatar
VPaulus
Posts: 3661
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Game won't start

Post by VPaulus »

Rename "video" and "sound" subfolders as "_video" and "_sound".

You can find these inside "Dat" subfolder.
JervisBay
Posts: 34
Joined: Sun Jan 01, 2012 1:26 pm

RE: Game won't start

Post by JervisBay »

OK - I have tried that but there was no change in the program behaviour.
philabos
Posts: 143
Joined: Sat Jul 03, 2004 1:13 am

RE: Game won't start

Post by philabos »

ORIGINAL: JervisBay

OK - I have tried that but there was no change in the program behaviour.


Been down the path long ago, same result.
This is apparently a problem for a small minority, but neither Matrix nor 2x3 have been able to solve.
mktours
Posts: 712
Joined: Sat May 25, 2013 12:18 pm

RE: Game won't start

Post by mktours »

I have the same problem after upgrade my win10 to the newest versions, two computers have the same problem. it is a big pity as i often reload the save turns to reviw the games i have played, so I sincerely hope someone could help to fix the problem. It seems to me is caused by the Win10 upgraded to newest versions (mine is 1909 and 1903)
the game start as a blank white window before crush. My version is 1.08.04, they worked perfectly before I upgrade my Win10 to 1903 and 1909. so the problem may relate to 1903 uograde.
JervisBay
Posts: 34
Joined: Sun Jan 01, 2012 1:26 pm

RE: Game won't start

Post by JervisBay »

Thanks for that. My OS is Windows 10 Home, Version 10.0.18362
philabos
Posts: 143
Joined: Sat Jul 03, 2004 1:13 am

RE: Game won't start

Post by philabos »

Mktours, you may be on to something.
My games worked fine in the past as well, so maybe a W10 change is the cause.
Problem is, if it impacted everyone, we would be seeing more than a few complaints.
Denniss
Posts: 8875
Joined: Thu Jan 10, 2002 10:00 am
Location: Germany, Hannover (region)

RE: Game won't start

Post by Denniss »

May be related to older 2d/DirectDraw functions Microsoft abandoned or broke in new versions of Win10. Win10 is a mess in this regard, always expect something older to be broken in newer versions.
WitE dev team - (aircraft data)
WitE 1.08+ dev team (data/scenario maintainer)
WitW dev team (aircraft data, partial data/scenario maintainer)
WitE2 dev team (aircraft data)
Post Reply

Return to “Tech Support”