WHERE'S MY DAMN GAME???

Tigers on the Hunt is a World War 2 hard-core tactical wargame for PC.

It creates a truly and immersive depth tactical simulation. Tigers on the Hunt boasts a ferocious and adaptive AI which will dynamically respond to a player’s maneuvers.

Moderators: Paullus, Peter Fisla

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kayeldee
Posts: 48
Joined: Mon Jul 20, 2015 6:39 am

WHERE'S MY DAMN GAME???

Post by kayeldee »

I ordered TotH some time ago, and i dont know where to go in order to track my purchase, Someone know where to go....moderators i'm mostly looking at you guy(s)
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zakblood
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RE: WHERE'S MY DAMN GAME???

Post by zakblood »

Just open a tech support ticket or contact http://www.matrixgames.com/support/ with your order details (order reference number or/and email address used when placed the order) and they will provide you with more and upto date info
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kayeldee
Posts: 48
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RE: WHERE'S MY DAMN GAME???

Post by kayeldee »

no joy
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zakblood
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RE: WHERE'S MY DAMN GAME???

Post by zakblood »

it may take longer at the weekends but you will get a reply, sorry about this, did you get a download so at least can play the game while you wait?
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parusski
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RE: WHERE'S MY DAMN GAME???

Post by parusski »

ORIGINAL: kayeldee

I ordered TotH some time ago, and i dont know where to go in order to track my purchase, Someone know where to go....moderators i'm mostly looking at you guy(s)

I have your game. Since I already had a copy I gave yours to my puppy to chew on.[8D]
"I hate newspapermen. They come into camp and pick up their camp rumors and print them as facts. I regard them as spies, which, in truth, they are. If I killed them all there would be news from Hell before breakfast."- W.T. Sherman
fuselex
Posts: 787
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RE: WHERE'S MY DAMN GAME???

Post by fuselex »

understand your frustration Kayeldee , but from my experience an e-mail to support resulted in the game being
reshipped . There was no argument from matrix , just we will post again [:)].
The postal system may be the problem , but I believe Matrix has the customer`s interest first .
Quick rundown on my experience, ordered the game , 6 weeks later (Australia) , no game arrived .
An e-mail to matrix ,game reshipped .
A few more weeks later it arrived [:)]
No problems with Matrix , just the link between them posting it and it arriving seems to be a bit cloudy[:)]
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rico21
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RE: WHERE'S MY DAMN GAME???

Post by rico21 »

[8D] vs [:)]
kayeldee
Posts: 48
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RE: WHERE'S MY DAMN GAME???

Post by kayeldee »

ORIGINAL: zakblood

it may take longer at the weekends but you will get a reply, sorry about this, did you get a download so at least can play the game while you wait?
i tried to download it, but i got a "FAILED NETWORK" message and lost the download and if theres a link for restarting, I couldnt see it, but honestly, my connection is so lame that it will take a tremendously long time...but anyway, I'd give downloading it another shot if someone would let me know how.
kayeldee
Posts: 48
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RE: WHERE'S MY DAMN GAME???

Post by kayeldee »

ORIGINAL: parusski
I have your game. Since I already had a copy I gave yours to my puppy to chew on.[8D]

what a pal...
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zakblood
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RE: WHERE'S MY DAMN GAME???

Post by zakblood »

Just contact support[at]slitherine.co.uk with your order details (order reference number or/and email address used when placed the order) and they will provide you with new download links.

Just open a tech support ticket or contact http://www.matrixgames.com/support/ with your order details (order reference number or/and email address used when placed the order) and they will provide you with new download links.

depending on which site you got it from
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MorningDew
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RE: WHERE'S MY DAMN GAME???

Post by MorningDew »

ORIGINAL: zakblood

Just contact support[at]slitherine.co.uk with your order details (order reference number or/and email address used when placed the order) and they will provide you with new download links.


Or...post a question in all caps with a ridiculous tone.
kayeldee
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Joined: Mon Jul 20, 2015 6:39 am

RE: WHERE'S MY DAMN GAME???

Post by kayeldee »

ORIGINAL: AndrewKurtzOr...post a question in all caps with a ridiculous tone.


Are you referring to my subject line?? got your attention didn't it?? mission acomplshed
kayeldee
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RE: WHERE'S MY DAMN GAME???

Post by kayeldee »

And FYI Andrew, we're talking about a $50.00 investment here...that's half of my disability stipend for the month, so you'll pardon me for my "ridiculous tone' I hope
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rico21
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RE: WHERE'S MY DAMN GAME???

Post by rico21 »

let my friend kayeldee quiet !


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kayeldee
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RE: WHERE'S MY DAMN GAME???

Post by kayeldee »

ORIGINAL: rico21

let my friend kayeldee quiet !


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what??
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rico21
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RE: WHERE'S MY DAMN GAME???

Post by rico21 »

I'm on your side[:)]
kayeldee
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RE: WHERE'S MY DAMN GAME???

Post by kayeldee »

i think i understand
kayeldee
Posts: 48
Joined: Mon Jul 20, 2015 6:39 am

RE: WHERE'S MY DAMN GAME???

Post by kayeldee »

good news...i got my downloaded complete and installed and I'm ready to go

bad news: i get the doesn't support my res setting which is weird, because my res is on the list any way it becoming a real pain
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