||  

Back to News Listing Server Problems

Posted: Monday, September 16, 2013 by Filippo Chianetta

Type: News

 

Hi guys,

We’re very sorry to report we had a serious hardware failure over the weekend in our data centre in Colorado. 

Due to the failure a database server crashed and the Matrix & Ageod sites were down for 4 hours this morning. That in itself is a major issue for us but in addition to this the hardware failure resulted in a loss of the server snap shot. These snapshots allow the server to recover to an earlier position and usually mean if there is an issue and data is lost then you can recover with minimal effort and loss of data. The loss of the snapshot meant we had to manually revert to an earlier backup and the most recent uncompromised backup was the 14thSeptember. This means we have lost just over 24 hours of data.

Any forum posts, account changes, new accounts, news items – basically any changes at all made during these last 24 hours have been lost. There is no way to recover them. We are very sorry for any inconvenience and you can be sure that however upset you are about it, we are far more upset. Our web team has been working through the night to recover what they can. We’ll be doing a full review with the data centre in Colorado to find out what happened and why and make sure it doesn’t happen again.

Once again apologies for any frustration.

The Matrix Games Team

More Info

      ( Views : 1632 )


    In Other News..

    Wars of Succession reveals its main art and opens for Beta!

    Wednesday, August 24, 2016

    Developers from Ageod are very proud to reveal today the main art for their new project, Wars of Succession!

    The game will allow you to take the lead of different Great Powers during the turmoil of two greatest wars of the early XVIII° century. The War of Spanish Succession (1701-1713) pitting the French & Spanish Bourbons monarchs against the Grand Alliance built by Austrian Habsburg, Britain and the United Provinces, andthe Great Northern War (1700-1721), between Sweden and Russia (and her allies), most of which focused around the succession of Poland.

    Read more...

    Command LIVE You Brexit, You Fix it is out!

    Monday, August 22, 2016

    After decades of slow integration, Europe has to face a decisive turning point. British citizens have expressed their will to leave the Union, adding a new element of instability in a Continent already plagued by economic stagnation and pressed by multiple crisis.

    The unpredictability that has followed this event must not be underestimated in the short period.

    Read more...

    The WAAAGH! Is here... Da Orks is out!

    Thursday, August 18, 2016

    Warhammer 40,000: Armageddon – Da Orks is out on PC,  Steam and iOS!

    Following the huge success of Warhammer 40,000: Armageddon and its long series of DLCs, we return to the Warhammer 40,000 universe, offering a whole new take on the 2nd War for Armageddon.

    Read more...

    Command Live News Report! Video Reportage!

    Wednesday, August 17, 2016

    Time has come for another reportage from our Command Live News team on the ground!

    How the Brexit referendum will impact on the quintessential Western collective defense, the North Atlantic Alliance?

    Are the rumors of a Russian mobilization in the east confirmed? And how much effective would be a European countermove? 

    Read more...

    Da Orks - Check the new screenshots!

    Wednesday, August 17, 2016

    Hello everyone! We are releasing a new set of screenshots to display our upcoming stand-alone game, Warhammer 40,000: Armageddon - Da Orks.

    Read more...

    Strategic Command Blog Post #2: 'Artificial Intelligence'

    Thursday, August 11, 2016

    In 2002, the original Strategic Command game was a relatively simple construct. With a limited rule set and a much smaller 62x37 map of approximately 2300 hexes, the requirements for the AI were not necessarily trivial, but in general terms, they were straightforward.

    Fast forward to today, and Strategic Command WWII: War in Europe has been expanded into a modifiable hexagonal game engine allowing map sizes of up to 512x512 or 262,144 hexes!

    Read more...

    Command LIVE: You Brexit, You Fix it - Geopolitical Analysis!

    Wednesday, August 10, 2016

    We have received from the Command LIVE News Report editorial team their second dispatch, and as expected, this time is entirely focused on the Brexit situation!

    A truly in-depth analysis, essential to better understand the military implications for NATO and Europe after this extremely important referendum.

    Read more...