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Having problem downloading WAW Patch

 
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Having problem downloading WAW Patch - 5/19/2005 9:13:58 AM   
tals

 

Posts: 4
Joined: 5/19/2005
Status: offline
I get the following error when I save target as: (Click the thumbnail for the full screen)



If I just click the download it gets page not found.

Any ideas.

Tals

< Message edited by tals -- 5/19/2005 9:20:46 AM >
Post #: 1
RE: Having problem downloading WAW Patch - 5/20/2005 10:15:11 AM   
Ernwa

 

Posts: 4
Joined: 5/20/2005
Status: offline
I am also having this problem. I cannot now download updates for any
of the 3 games I have registered. These are Tin Soldiers Alex & JC and GGWAW. I also cannot download updates that I have been successful downloading before.

(in reply to tals)
Post #: 2
RE: Having problem downloading WAW Patch - 5/20/2005 3:20:46 PM   
Erik Rutins

 

Posts: 32922
Joined: 3/28/2000
From: Vermont, USA
Status: offline
I just checked and the downloads are working fine for me from both the Members' Area and the Games pages (have you tried both locations?). If you've already tried shutting off firewalls and any other software that could block the connection and that hasn't helped, the problem could be with your ISP. We did recently change IP addresses so it may be that this has not made it through to your ISP yet. If the problem continues, please let us know.

Regards,

- Erik

_____________________________

Erik Rutins
Director of Product Development


For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.

(in reply to Ernwa)
Post #: 3
RE: Having problem downloading WAW Patch - 5/20/2005 9:00:04 PM   
tals

 

Posts: 4
Joined: 5/19/2005
Status: offline

quote:

ORIGINAL: Erik Rutins

I just checked and the downloads are working fine for me from both the Members' Area and the Games pages (have you tried both locations?). If you've already tried shutting off firewalls and any other software that could block the connection and that hasn't helped, the problem could be with your ISP. We did recently change IP addresses so it may be that this has not made it through to your ISP yet. If the problem continues, please let us know.

Regards,

- Erik


Confirmed it is now working (no amendments at this end).

And BTW the new patch for WAW is up Whoooohooo :)

Tals

(in reply to Erik Rutins)
Post #: 4
RE: Having problem downloading WAW Patch - 5/20/2005 9:27:32 PM   
Ernwa

 

Posts: 4
Joined: 5/20/2005
Status: offline
Upgrades downloading is now working for me. I didn't make any changes so it must have been a timelag with my IP to react to your changes. Thanks for your help!

(in reply to tals)
Post #: 5
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