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game won't start (2)

 
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game won't start (2) - 6/3/2019 12:50:52 AM   
jt2074

 

Posts: 3
Joined: 4/21/2019
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I have the same symptoms as Bill. The game won't run even if I press the play button.
Likewise, when I press the setting button, it doesn't respond. I deleted the game and reinstalled it,
but the problem is still there. My computer's CPU is m3-7y30, Graphic Card is intel HID615.
I hope you can solve the problem as soon as possible.
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RE: game won't start (2) - 6/3/2019 12:23:00 PM   
CapnDarwin


Posts: 7470
Joined: 2/12/2005
From: Newark, OH
Status: offline
Are you up to date on the openGL drivers for that Intel 615 chip? Also how much RAM does your system have?

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RE: game won't start (2) - 6/4/2019 11:23:21 AM   
CapnDarwin


Posts: 7470
Joined: 2/12/2005
From: Newark, OH
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From jt2074 via email - My graphic driver version is latest version 26.20.100.6890.
My com has 8G ram and window 10 1903 version.
But before update to 1903, there was a problem.
Please help me I want to play the game.

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We are at back from Origins and back to work!

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RE: game won't start (2) - 6/4/2019 11:31:05 AM   
CapnDarwin


Posts: 7470
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From: Newark, OH
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jt2074, seems like you may have enough ram. My best guess right now is the Intel 615 is not compatible with the Devs home grown graphics engine. Hopefully another 615 user who is successful in running the game will pop in and say so. That will point the problem in another direction.

In the mean time, what is your screen resolution? Does the computer run any other recent games? What version of OpenGL does your latest graphics card driver support? Sorry there isn't a quick fix at the moment.

_____________________________

We are at back from Origins and back to work!

Cap'n Darwin aka Jim Snyder
On Target Simulations LLC

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RE: game won't start (2) - 6/4/2019 12:28:01 PM   
nikolas93TS


Posts: 310
Joined: 2/24/2017
Status: online
This happens both for windowed mode and full screen?

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RE: game won't start (2) - 6/4/2019 1:38:28 PM   
Veitikka


Posts: 955
Joined: 6/25/2007
From: Finland
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quote:

ORIGINAL: nikolas93TS

This happens both for windowed mode and full screen?


I believe he never gets beyond the Matrix launcher, so there's no screen mode selection.

What I can recommend is updating the video card drivers and checking if there's the 'error.log' file in the game root folder.

If nothing works then I suspect that your video card is incompatible with the game, and the only way is to try the game on a different system.


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RE: game won't start (2) - 6/4/2019 10:01:28 PM   
BeirutDude


Posts: 1137
Joined: 4/27/2013
From: Jacksonville, FL, USA
Status: offline
One suggestion, try not installing it in the default, "Program Folder (x86)" Folder. I'm finding that that folder uses some resources and loading it to a C:\Matrix Games (or other folder) might help a bit. I reinstalled by AB under my Matrix Games folder and am having a lot less problems with a marginal machine. With Campaigns Middle East the 2.01 update was crashing my system but I moved it and it plays fine now.

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