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Not updating - 2/3/2019 5:49:14 AM   
DarterNZ

 

Posts: 1
Joined: 2/3/2019
Status: offline
Hi guys

Trying to update the game (currently V1.0) from the load screen but it keeps coming up with error message update info could not be downloaded.

Please help thanks
Post #: 1
RE: Not updating - 2/3/2019 6:22:26 AM   
zakblood


Posts: 21328
Joined: 10/4/2012
Status: online
normally that's a permissions issue, eg you didn't install the game as admin and run the game as admin so it's not setup the correct file permissions etc, as it hasn't given your firewall and AV permissions to run, so either do it manually, meaning going in and letting it by your firewall and advanced permissions in the AV, or uninstall and reinstall with right click install as admin and right click run as admin, then you won't have any issues

(in reply to DarterNZ)
Post #: 2
RE: Not updating - 2/3/2019 6:36:47 AM   
zakblood


Posts: 21328
Joined: 10/4/2012
Status: online
plus if you can't do a auto update, you can always do a manual one from your members account, where the download permissions and install rights aren't as hard, but if then it stops you, you will need to alter some of your settings, which like i've mentioned above would be done automatically but installing and running as admin

(in reply to zakblood)
Post #: 3
RE: Not updating - 2/3/2019 6:37:55 AM   
zakblood


Posts: 21328
Joined: 10/4/2012
Status: online
oh and sorry welcome to the forum,

http://www.matrixgames.com/forums/tm.asp?m=4290024

above is the link on how to access and use the members area

(in reply to zakblood)
Post #: 4
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