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All Forums >> [New Releases from Matrix Games] >> Gary Grigsby's War in the East Series >> Tech Support >> Cannot log in Page: [1]
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Cannot log in - 10/31/2018 7:41:14 PM   
Elma666


Posts: 36
Joined: 4/27/2016
From: Germany
Status: offline
Hi. Every time if i will log in for MP it cames--Query Challenges failure:Error [15]

what the hell is this??
Post #: 1
RE: Cannot log in - 10/31/2018 9:42:45 PM   
VPaulus

 

Posts: 3296
Joined: 6/23/2011
From: Portugal
Status: offline
Please try it again.

(in reply to Elma666)
Post #: 2
RE: Cannot log in - 10/31/2018 10:25:12 PM   
Elma666


Posts: 36
Joined: 4/27/2016
From: Germany
Status: offline
Hi,now it seems work. Was that Server probs?

(in reply to VPaulus)
Post #: 3
RE: Cannot log in - 11/1/2018 5:00:55 AM   
s2tanker


Posts: 299
Joined: 9/11/2013
Status: offline
Same here.

Now it simply says, "the error."

(in reply to Elma666)
Post #: 4
RE: Cannot log in - 11/1/2018 7:29:14 AM   
mouse707

 

Posts: 47
Joined: 6/3/2013
Status: offline
The same for me, when I try to connect online, i have a message "the error"

(in reply to s2tanker)
Post #: 5
RE: Cannot log in - 11/1/2018 7:34:11 AM   
zakblood


Posts: 21172
Joined: 10/4/2012
Status: offline
issue has been reported again, sorry for the issue, it will be sorted asap

(in reply to mouse707)
Post #: 6
RE: Cannot log in - 11/1/2018 9:25:28 AM   
AlexSF


Posts: 144
Joined: 9/2/2013
From: France
Status: offline
same thing for me, "the error" message. Glad to see Im not the only one !

edit: it's back online now

< Message edited by AlexSF -- 11/1/2018 10:51:49 AM >

(in reply to zakblood)
Post #: 7
RE: Cannot log in - 11/1/2018 9:26:28 AM   
Kel


Posts: 152
Joined: 12/17/2010
Status: offline
"The error" still getting the infamous message

(in reply to AlexSF)
Post #: 8
RE: Cannot log in - 11/1/2018 9:40:38 AM   
zakblood


Posts: 21172
Joined: 10/4/2012
Status: offline
reported to staff, so someone will or would have told the server team to look into it, as forums still down as well, so up and down for me now for 12 hours or so at slitherine.com/forum/

(in reply to Kel)
Post #: 9
RE: Cannot log in - 11/1/2018 9:47:51 AM   
56ajax


Posts: 889
Joined: 12/3/2007
From: Carnegie, Australia
Status: offline
I must be important- my message is 'The error'

_____________________________

Apparently visiting a museum to inspect a Valentine tank is NOT romantic.

(in reply to zakblood)
Post #: 10
RE: Cannot log in - 11/1/2018 11:52:58 AM   
VPaulus

 

Posts: 3296
Joined: 6/23/2011
From: Portugal
Status: offline
The issue should now be fixed.
We apologize for the inconvenience.

(in reply to 56ajax)
Post #: 11
RE: Cannot log in - 11/1/2018 3:40:55 PM   
Elma666


Posts: 36
Joined: 4/27/2016
From: Germany
Status: offline
I have the Error still on. Sometimes it works sometimes not.....in the moment i cant log in....

(in reply to VPaulus)
Post #: 12
RE: Cannot log in - 11/3/2018 7:22:54 AM   
56ajax


Posts: 889
Joined: 12/3/2007
From: Carnegie, Australia
Status: offline
Is the server down again?

_____________________________

Apparently visiting a museum to inspect a Valentine tank is NOT romantic.

(in reply to Elma666)
Post #: 13
RE: Cannot log in - 11/3/2018 8:00:00 AM   
zakblood


Posts: 21172
Joined: 10/4/2012
Status: offline
it is having issues and is being worked on, sorry about this, and it will be sorted asap

(in reply to 56ajax)
Post #: 14
RE: Cannot log in - 11/3/2018 10:01:16 AM   
Jeff_Ahl

 

Posts: 21
Joined: 10/10/2018
Status: offline
I understand that u are working on the problem, but I also get another error code (99) when I try to play multiplayer. Also have had problem with error (15) when trying to login to the multiplayer lobby.

(in reply to zakblood)
Post #: 15
RE: Cannot log in - 11/3/2018 10:20:50 AM   
zakblood


Posts: 21172
Joined: 10/4/2012
Status: offline
same error, means server not responding or timed out etc

(in reply to Jeff_Ahl)
Post #: 16
RE: Cannot log in - 11/3/2018 4:36:34 PM   
AlexSF


Posts: 144
Joined: 9/2/2013
From: France
Status: offline
I am now getting an Error [11790640]

(in reply to zakblood)
Post #: 17
RE: Cannot log in - 11/3/2018 4:46:33 PM   
zakblood


Posts: 21172
Joined: 10/4/2012
Status: offline
same sort or error, means can't connect or server is busy etc

(in reply to AlexSF)
Post #: 18
RE: Cannot log in - 11/5/2018 10:09:50 PM   
HardLuckYetAgain


Posts: 3043
Joined: 2/5/2016
Status: offline
Login Failure: Error

Seems to be pretty preveliant the last few days. Although the last few days I was able to get in after 4 to 5 tries. But today no such luck at all after 50 tries. I believe the Server is out to lunch.







_____________________________


(in reply to zakblood)
Post #: 19
RE: Cannot log in - 11/5/2018 10:10:59 PM   
HardLuckYetAgain


Posts: 3043
Joined: 2/5/2016
Status: offline

quote:

ORIGINAL: HardLuckYetAgain

Login Failure: Error

Seems to be pretty preveliant the last few days. Although the last few days I was able to get in after 4 to 5 tries. But today no such luck at all after 50 tries. I believe the Server is out to lunch.









Bleh, the 51st try let me in :(

_____________________________


(in reply to HardLuckYetAgain)
Post #: 20
RE: Cannot log in - 11/6/2018 3:32:34 PM   
Telemecus


Posts: 2296
Joined: 3/20/2016
Status: offline
quote:

ORIGINAL: HardLuckYetAgain
quote:

ORIGINAL: HardLuckYetAgain
Login Failure: Error
Seems to be pretty preveliant the last few days. Although the last few days I was able to get in after 4 to 5 tries. But today no such luck at all after 50 tries. I believe the Server is out to lunch.

Bleh, the 51st try let me in :(


Probably rewarding you for persistence

(in reply to HardLuckYetAgain)
Post #: 21
RE: Cannot log in - 11/6/2018 5:37:20 PM   
HardLuckYetAgain


Posts: 3043
Joined: 2/5/2016
Status: offline

quote:

ORIGINAL: Telemecus

quote:

ORIGINAL: HardLuckYetAgain
quote:

ORIGINAL: HardLuckYetAgain
Login Failure: Error
Seems to be pretty preveliant the last few days. Although the last few days I was able to get in after 4 to 5 tries. But today no such luck at all after 50 tries. I believe the Server is out to lunch.

Bleh, the 51st try let me in :(



Probably rewarding you for persistence



Maybe :( It wasn't much of a turn being mud turn 18 :(

_____________________________


(in reply to Telemecus)
Post #: 22
RE: Cannot log in - 11/6/2018 6:20:02 PM   
Telemecus


Posts: 2296
Joined: 3/20/2016
Status: offline

quote:

ORIGINAL: HardLuckYetAgain


quote:

ORIGINAL: Telemecus

quote:

ORIGINAL: HardLuckYetAgain
quote:

ORIGINAL: HardLuckYetAgain
Login Failure: Error
Seems to be pretty preveliant the last few days. Although the last few days I was able to get in after 4 to 5 tries. But today no such luck at all after 50 tries. I believe the Server is out to lunch.

Bleh, the 51st try let me in :(



Probably rewarding you for persistence



Maybe :( It wasn't much of a turn being mud turn 18 :(

Probably it was mud that clogged up the works!

(in reply to HardLuckYetAgain)
Post #: 23
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