From: Beijing, China
If there is one improvement that could be made to the patch process, IMO its is making the changes more gradual instead of complete nerfs
If something has to be rewritten from scratch then the change is pretty major, even if a lot of effort is made to retain previous balance. Once the change is in, and you report back, then gradual adjustments are made to balance it properly. That's why it's beta patch, despite what most people think, that new beta is latest official version
I understand and appreciate the efforts to make the game more balanced. On the other hand, it's never possible to have a perfect balance and any change in rules requires the players to adjust and adapt, incurring not insignificant amount of time and energy.
Back when 11.01 was out, i read in certain forum posts that some players decided to retire. I was too inexperienced to understand why. But now I can see that once a player established some kind of instincts or feeling in this complicated game, a new patch modifying a set of rules would simply render those instincts obsolete. For example, in the new beta patch, defender no longer gains morale and attacker no longer loses from a "held." This will have a profound impact on the strategy and development of both early and later turns. Such a change may be reasonable and historical, but still, players need to invest additional time to get used to it, and without any warrant that newly acquired experience will not again become useless in the next new patch. If such things repeat a few times, the frustration may deter even the most loyal players.
All in all, I'm suggesting a more prudent way to introduce new rule changes, so that we can have more faith in current rules and more motivation to study them.