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Game does not fully install

 
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Game does not fully install - 3/23/2018 10:25:11 PM   
kosmoface

 

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I don't know why, but the installer shuts down in the middle of installing. Very frustrating.

Win 10, 64 Bit. I installed the newest JAVA Version, but well if not all files are installed it doesn't help.

It seems it is shutting down while creating the uninstall executable. From the installing screen after roughly 10% it shuts down.

edit: Okay, could install it on the Laptop - with which I don't play. Copied the files to my desktop and couldn't play because - you've guessed it - the missing serial number on the desktop. I give up now.

< Message edited by kosmoface -- 3/23/2018 11:06:43 PM >
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RE: Game does not fully install - 3/24/2018 7:27:58 AM   
zakblood


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check the AV log file and see if that interfered with the install.

install as admin, on a full admin account with full permissions, and user account may or may not work.

there is a pause in the install, if an older version of Java is on the pc, as it takes time to uninstall that, then reinstall the newer version and set it up, before the installer carries on.




(in reply to kosmoface)
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RE: Game does not fully install - 3/24/2018 8:42:38 AM   
kosmoface

 

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Thank you very much. Setting the virus scanner on pause did the trick.

I am happy now. :)

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RE: Game does not fully install - 3/24/2018 9:11:24 AM   
zakblood


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glad your sorted, it's normally the simple things in life, now you can enjoy the game

(in reply to kosmoface)
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RE: Game does not fully install - 3/24/2018 1:13:16 PM   
kosmoface

 

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Joined: 8/10/2010
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You are absolutely right. Thank you agaion for helping out! :)

(in reply to zakblood)
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RE: Game does not fully install - 3/24/2018 1:19:08 PM   
zakblood


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that's why supports here, to help out or try at least, with anything we can

(in reply to kosmoface)
Post #: 6
RE: Game does not fully install - 3/24/2018 1:49:20 PM   
Rasputitsa


Posts: 2367
Joined: 6/30/2001
From: Bedfordshire UK
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Same for me with Windows 10 64, Norton 360 Premier, would not permit download, or installation, even when I clicked to accept the download and restore the quarantined file.

Went to Norton Advanced settings and switched off 'Auto-Protect' and all worked OK,

_____________________________

"In politics stupidity is not a handicap" - Napoleon

“A people which is able to say everything becomes able to do everything” - Napoleon

“Among those who dislike oppression are many who like to oppress" - Napoleon

(in reply to zakblood)
Post #: 7
RE: Game does not fully install - 3/24/2018 1:51:58 PM   
zakblood


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thanks for the update, it's common for some AV definition files to stop certain files on the pc, for me, i always install as admin, and either add the exe to the safe or white list or turn off while installing, adding the file keeps the pc safe, where as turning off doesn't, so that's the better advice

(in reply to Rasputitsa)
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RE: Game does not fully install - 3/24/2018 3:18:02 PM   
Rasputitsa


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Joined: 6/30/2001
From: Bedfordshire UK
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quote:

ORIGINAL: zakblood

thanks for the update, it's common for some AV definition files to stop certain files on the pc, for me, i always install as admin, and either add the exe to the safe or white list or turn off while installing, adding the file keeps the pc safe, where as turning off doesn't, so that's the better advice


I did also try to run the install as administrator and note that turning off the AV is not the safest solution, but I tried all the safe options, restore file, override the quarantine, but the system still had the last laugh by telling me the installation file was corrupted. Human rules with switch OFF, eat my dust microchip.

_____________________________

"In politics stupidity is not a handicap" - Napoleon

“A people which is able to say everything becomes able to do everything” - Napoleon

“Among those who dislike oppression are many who like to oppress" - Napoleon

(in reply to zakblood)
Post #: 9
RE: Game does not fully install - 3/25/2018 1:00:09 AM   
JasonPratt


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Specifically, the file being flagged (by Avast anyway) is irsetup.exe

(I'm from the Grogheads forum, so I'll be passing this information along there.)

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"Pratt creates a real, hard, dirty world that is somehow still fantastical and full of magic and mystery. Daunting, but worthwhile." -- Vanessa Lee for Front Street

(in reply to kosmoface)
Post #: 10
RE: Game does not fully install - 3/25/2018 6:16:01 AM   
zakblood


Posts: 18711
Joined: 10/4/2012
Status: offline
good AV and game friendly ones don't, others are either fussy or just plain bad, Avast falls in to this one, just plain bad for games i'm sorry to say.

(in reply to JasonPratt)
Post #: 11
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