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All Forums >> [New Releases from Matrix Games] >> Strategic Command Series >> Strategic Command WWII War in Europe >> Tech Support >> failed install Page: [1]
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failed install - 1/17/2018 12:15:41 AM   
kessler1975

 

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got this when i tried the latest patch.

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RE: failed install - 1/17/2018 12:19:41 PM   
n0kn0k

 

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Seems like an authorization issue.
Did you start the patch as Admin?

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RE: failed install - 1/17/2018 4:22:00 PM   
kessler1975

 

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i tried to run the patch as admin, it's a no go.

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RE: failed install - 1/17/2018 9:19:21 PM   
kessler1975

 

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will wait for my turn and support.

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RE: failed install - 1/18/2018 1:32:12 PM   
Benedict151

 

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Hello kessler1975
I am sorry you are having issues with this, we are looking into it (but are puzzled at the moment - but will keep going)

regards
Ben Wilkins

(in reply to kessler1975)
Post #: 5
RE: failed install - 1/18/2018 9:13:11 PM   
kessler1975

 

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ok,thank you.

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RE: failed install - 1/18/2018 10:09:23 PM   
kessler1975

 

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got avast and comunity pack installed.

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Post #: 7
RE: failed install - 1/19/2018 9:45:52 AM   
Benedict151

 

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thanks
Will look into (not familiar with avast)

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Post #: 8
RE: failed install - 1/19/2018 5:05:12 PM   
kessler1975

 

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Looks like my uninstall.exe file is missing, couldn't uninstall my game from hard drive.

(in reply to Benedict151)
Post #: 9
RE: failed install - 1/19/2018 7:55:11 PM   
kessler1975

 

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had an answer from support, was able to patch 1.11 with windows safe mode.
Ready to go again, thank you.

(in reply to kessler1975)
Post #: 10
RE: failed install - 1/20/2018 12:23:11 AM   
demyansk


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It looks like I have to turn off my antivirus to get it to get past the finalized install process. It did this for come and strategic command. I might buy into Webroot instead of the free Panda.

(in reply to kessler1975)
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RE: failed install - 1/20/2018 3:07:10 PM   
dave123

 

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@ Kessler - I have the game running with advast, so if advast is your problem, maybe it's a setting. have you checked all your setting that might interfere?

(in reply to demyansk)
Post #: 12
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