Matrix what are you doing

[goodwoodrw]

This crazy new login system is pissing me off. First i lose my games and I have to login as goodwoodrw and not basb I want my basb login back

[operating]

Have you gone to your profile to change your password? I assume the password is the users' name that is associated within posts..

[budd]

There is no option to change your user name on your profile page. Support should be able to help i would think. Luckily all 3 user names with my accounts were variations of budd when they merged.

[zakblood]

http://www.slitherine.com/forum/viewtop ... 58&t=79395

A number of users were experiencing issues when logging in since we moved to the Unified Login System. This results from users having different accounts in different parts of the system. We tried to automatically merge these accounts but a number need to be manually resolved and we took a step further to solve this problem.

So now when you login on the Slitherine site, if we detect you have used a different username in another part of the system, you will see a new form that will allow you to do one of these options:
1) merge your multiple usernames to one of your usernames (only possible if there is no conflict with another username in another part of the system) or
2) select a new username to merge everything to.
This will ensure you can login to all parts of our system with a single unified username.

If you suffer this problem (you have multiple usernames and you are not sure which one to use), it is very important that you merge to a single username to remove this problem completely.

Most users are fine and you will not need to do anything but we're hoping this will resolve any login issues for the small number affected. If you have any questions or problems please let us know.

[IainMcNeil]

If you want to change your username please contact support. It sounds like you had 2 or more accounts and it merged in to the one you didn't want to use instead of the one you did. It gets messy because people used similar but different usernames and password in different places and accidentally create a host of duplicate accounts. We have tens of thousands of them and unravelling it is a bit of a nightmare. However once we do, the changes mean it it should not be possible to happen again so it should gradually fix itself over time and once you have your personal account fixed you should never see an issue again.

Well that's the plan... but plans an computers dont always go well together...

[Anonymous]

[Deleted by Admins]