English Civil War

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foxtrotsierra64
Posts: 4
Joined: Fri May 17, 2013 3:26 pm

English Civil War

Post by foxtrotsierra64 »

Just purchased. Downloaded and installed OK. Updated OK. Went to play the Tutorial 1. First screen came up (1 of 2). Last instruction on screen was to click on right arrow at lower right corner of the box. Did this and after a delay the first screen reappeared. Could not get to second screen in the tutorial 1. I uninstalled and reinstalled game and had same problem. To get out of game had to hit Control-alt-delete and screen says English Civil War not responding. I tried several times restarting and got same results.
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zakblood
Posts: 22722
Joined: Thu Oct 04, 2012 11:19 am

RE: English Civil War

Post by zakblood »

Could you please attach a DxDiag report file to your message / reply?

Please attach a DxDiag report fie.
How to get a DxDiag report file:

1. Click on "START" (on Windows 8/10 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8/10)
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice
6. Attach the file to your message
7, if your new and can't / don't have permission etc, then copy paste into a reply
Windows 11 Pro 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
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zakblood
Posts: 22722
Joined: Thu Oct 04, 2012 11:19 am

RE: English Civil War

Post by zakblood »

if you have any issues with the report, then just send it to me or host it elsewhere and send link
add the exe of the game to your Anti Virus and firewall program, to make sure check the logs of these to see if it was one if any of them was to blame.

That usually means a 3rd party program, like an Internet security programs, is or could be interfering with the game or update installation.

run the game from a admin account and use full admin permissions.

please make sure all game pre requisite are installed with the game, even if you think or fully know there are already installed, it will only over write, and it may be that you have a older or newer version of these where as the game in question may need a certain version.

please make sure you are running the latest game version and have up to date drivers installed on your pc,

If you have the original version. So you'll need to update it from the Internet.
Please note that you'll only need the last update, as the updates are comprehensive. (not needed with steam)

patch 1.01 is live also tm.asp?m=4283090
Windows 11 Pro 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
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