Paypal link not working?

Here is the place to get and give support to your fellow gamers. This is NOT an official game support conference but a place for general tech support. All questions are welcomed, basic, advanced, software or hardware.
Post Reply
fatgreta1066
Posts: 507
Joined: Sun Dec 30, 2012 2:37 am

Paypal link not working?

Post by fatgreta1066 »

Hi, I opened a help desk ticket about this, but I'm hoping to buy the game an download it tonight. I'm trying to buy Strategic Command, and when I click on the Pay with Paypal button nothing happens, the page just refreshes. Does anyone have any idea if it might be something I'm doing wrong on my end?
User avatar
zakblood
Posts: 22728
Joined: Thu Oct 04, 2012 11:19 am

RE: Paypal link not working?

Post by zakblood »

better to wait for support, as they will know
Windows 11 Pro 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
User avatar
VPaulus
Posts: 3661
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Paypal link not working?

Post by VPaulus »

I've just checked and found that you end up ordering with a credit card error.
What currency were you using when ordering with Paypal?
User avatar
Hotschi
Posts: 548
Joined: Mon Jan 18, 2010 4:04 pm
Location: Austria

RE: Paypal link not working?

Post by Hotschi »

Same problem here, just right now. I was using Euro's with Paypal, 1st attempt gave me a error page, at the 2nd attemt the page just refreshed when clicking on that blue PayPal button, and nothing else happened. Shall I try Dollars instead?
"A big butcher's bill is not necessarily evidence of good tactics"

- Wavell's reply to Churchill, after the latter complained about faint-heartedness, as he discovered that British casualties in the evacuation from Somaliland had been only 260 men.
User avatar
VPaulus
Posts: 3661
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Paypal link not working?

Post by VPaulus »

In the checkout was it in € or USD?
And if in the checkout was in €, yes please try with USD and if not then please try with €.
User avatar
Hotschi
Posts: 548
Joined: Mon Jan 18, 2010 4:04 pm
Location: Austria

RE: Paypal link not working?

Post by Hotschi »

Neither Euro or US Dollar works in the checkout. Clicking the blue "Pay with Paypal"-button does - nothing.

Does this mean I get that particular game for free? [:D]
"A big butcher's bill is not necessarily evidence of good tactics"

- Wavell's reply to Churchill, after the latter complained about faint-heartedness, as he discovered that British casualties in the evacuation from Somaliland had been only 260 men.
User avatar
demyansk
Posts: 2871
Joined: Wed Feb 20, 2008 12:55 pm

RE: Paypal link not working?

Post by demyansk »

I just started another post about this, I wanted to use paypal for some purposes, I always get access denied. joke.
User avatar
zakblood
Posts: 22728
Joined: Thu Oct 04, 2012 11:19 am

RE: Paypal link not working?

Post by zakblood »

staff are looking at it now, sorry about this
Windows 11 Pro 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
User avatar
U47
Posts: 32
Joined: Wed Mar 02, 2016 5:08 pm

RE: Paypal link not working?

Post by U47 »

It might be fixed, I just used the paypal option and had no issue.
User avatar
zakblood
Posts: 22728
Joined: Thu Oct 04, 2012 11:19 am

RE: Paypal link not working?

Post by zakblood »

thanks
Windows 11 Pro 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
dsawan
Posts: 196
Joined: Sat Mar 31, 2007 1:51 pm

RE: Paypal link not working?

Post by dsawan »

not working here for us dollars 2pm est
User avatar
zakblood
Posts: 22728
Joined: Thu Oct 04, 2012 11:19 am

RE: Paypal link not working?

Post by zakblood »

pm support, sign in to your account and open a ticket and they will help
Windows 11 Pro 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
User avatar
VPaulus
Posts: 3661
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Paypal link not working?

Post by VPaulus »

The web admins are still looking with Bluesnap into this issue, where some users aren't able to use PayPal.
Halsey
Posts: 4688
Joined: Fri Feb 06, 2004 10:44 pm

RE: Paypal link not working?

Post by Halsey »

Wouldn't take PayPal link or credit card link.
11/25/2016 10 PM EST.

Was gonna piss away $100, but not now.

I won't fight to spend my money.
Usually vendors have no problem taking it. [:D]
xuanh
Posts: 3
Joined: Thu Feb 09, 2017 12:21 am
Contact:

RE: Paypal link not working?

Post by xuanh »

You can pm support.
Neorod
Posts: 15
Joined: Tue May 02, 2017 6:21 am

RE: Paypal link not working?

Post by Neorod »

From Europe it was working for me, however my friend from the States could not buy it.
User avatar
IainMcNeil
Posts: 2784
Joined: Tue Oct 26, 2004 10:01 am
Location: London
Contact:

RE: Paypal link not working?

Post by IainMcNeil »

Sorry if you're still having problems. This issue should have been resolved some time ago. If you're still having issues please contact support so they can dig into what is going on.
Iain McNeil
Director
Matrix Games
Post Reply

Return to “Unofficial Tech Support By Gamers for Gamers”