also helps if we have a report then can looks at the system and give other advice and options
How to get a DxDiag report file:
1. Click on "START" (on Windows 8 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8 )
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice
We prefer that DxDiag files be posted as message attachments (zip) rather than pasted into the body of the post.
add the exe of the game to your Anti Virus and firewall program, to make sure check the logs of these to see if it was one if any of them was to blame.
That usually means a 3rd party program, like an Internet security programs, is or could be interfering with the game or update installation.
run the game from a admin account and use full admin permissions.
please make sure all game pre requisite are installed with the game, even if you think or fully know there are already installed, it will only over write, and it may be that you have a older or newer version of these where as the game in question may need a certain version.
please make sure you are running the latest game version and have up to date drivers installed on your pc,
If you have the original version. So you'll need to update it from the Internet.
Please note that you'll only need the last update, as the updates are comprehensive. (not needed with steam)
a clean profile etc, by disabling background un needed apps and startup programs, free's up system resources giving more resources for a given system to use, removing unwanted apps, altering system settings like power saving settings, altered from balanced to high performance, making use of the full cpu and not handicapping it, turning off screensaver and other power saving apps etc etc etc
and another tip, if you use 2 drives, go back into power and settings and make sure the 2nd drive doesn't go to sleep by putting a 0 in the box, as if you have steam or games on the second drive, why would you want it to go to sleep anyway, can cause a system hang while it wakes up if and when needed while a game is on it, but cached to the C drive so not always in use etc
< Message edited by zakblood -- 11/24/2016 9:51:57 AM >