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All Forums >> [New Releases from Matrix Games] >> Decisive Campaigns: Barbarossa >> Tech Support >> Game crashes during loading saved files. Page: [1]
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Game crashes during loading saved files. - 9/19/2016 5:20:24 PM   
peskpesk


Posts: 1917
Joined: 7/17/2003
From: Stockholm, Sweden
Status: offline
Game crashes during loading saved files.
Can no longer load saved games. Version 1.02 G
Tested with Windows Defender real-time off too.

Windows 10 Home Build 1608 14393.187.

System.UnauthorizedAccess






Attachment (1)

< Message edited by peskpesk -- 9/19/2016 5:25:08 PM >


_____________________________

"'Malta - The Thorn in Rommel's Side"
Post #: 1
RE: Game crashes during loading saved files. - 9/19/2016 5:22:40 PM   
peskpesk


Posts: 1917
Joined: 7/17/2003
From: Stockholm, Sweden
Status: offline
Details from the report.wer file
###############################

Version=1
EventType=CLR20r3
EventTime=131187749703853270
ReportType=2
Consent=1
UploadTime=131187749707465680
ReportIdentifier=71a513b2-7e83-11e6-9db1-6c626d3ecd8e
WOW64=1
AppSessionGuid=000018ec-0002-0002-cd5a-32279012d201
TargetAppId=W:0000da39a3ee5e6b4b0d3255bfef95601890afd80709!0000da39a3ee5e6b4b0d3255bfef95601890afd80709!Barbarossa.exe
TargetAppVer=2016//01//08:10:29:16!6f9584!Barbarossa.exe
BootId=4294967295
Response.BucketId=0e76fb758e0942486808d388842a73e3
Response.BucketTable=5
Response.LegacyBucketId=129221020768
Response.type=4
Sig[0].Name=Problemsignatur 01
Sig[0].Value=barbarossa.exe
Sig[1].Name=Problemsignatur 02
Sig[1].Value=1.0.5851.20676
Sig[2].Name=Problemsignatur 03
Sig[2].Value=568f8f7c
Sig[3].Name=Problemsignatur 04
Sig[3].Value=mscorlib
Sig[4].Name=Problemsignatur 05
Sig[4].Value=2.0.0.0
Sig[5].Name=Problemsignatur 06
Sig[5].Value=573d30d8
Sig[6].Name=Problemsignatur 07
Sig[6].Value=345a
Sig[7].Name=Problemsignatur 08
Sig[7].Value=15a
Sig[8].Name=Problemsignatur 09
Sig[8].Value=System.UnauthorizedAccess
DynamicSig[1].Name=OS-version
DynamicSig[1].Value=10.0.14393.2.0.0.768.101
DynamicSig[2].Name=Språkvariant-ID
DynamicSig[2].Value=1053
UI[2]=C:\Matrix Games\Decisive Campaigns Barbarossa\Barbarossa.exe
UI[3]=Barbarossa.exe har slutat att fungera
UI[4]=Du kan söka online efter en lösning på problemet.
UI[5]=Sök efter en lösning online och stäng programmet
UI[6]=Sök senare efter en lösning online och stäng programmet
UI[7]=Stäng programmet
LoadedModule[0]=C:\Matrix Games\Decisive Campaigns Barbarossa\Barbarossa.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNEL32.dll
LoadedModule[4]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[5]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[6]=C:\WINDOWS\AppPatch\AcLayers.DLL
LoadedModule[7]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[8]=C:\WINDOWS\System32\USER32.dll
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LoadedModule[13]=C:\WINDOWS\System32\cfgmgr32.dll
LoadedModule[14]=C:\WINDOWS\System32\windows.storage.dll
LoadedModule[15]=C:\WINDOWS\System32\combase.dll
LoadedModule[16]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[17]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[18]=C:\WINDOWS\System32\SspiCli.dll
LoadedModule[19]=C:\WINDOWS\System32\CRYPTBASE.dll
LoadedModule[20]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[21]=C:\WINDOWS\System32\sechost.dll
LoadedModule[22]=C:\WINDOWS\System32\powrprof.dll
LoadedModule[23]=C:\WINDOWS\System32\advapi32.dll
LoadedModule[24]=C:\WINDOWS\System32\shlwapi.dll
LoadedModule[25]=C:\WINDOWS\System32\kernel.appcore.dll
LoadedModule[26]=C:\WINDOWS\System32\shcore.dll
LoadedModule[27]=C:\WINDOWS\System32\profapi.dll
LoadedModule[28]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[29]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[30]=C:\WINDOWS\System32\SETUPAPI.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\MPR.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\sfc.dll
LoadedModule[33]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[34]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\sfc_os.DLL
LoadedModule[36]=C:\WINDOWS\SYSTEM32\SortServer2003Compat.dll
LoadedModule[37]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[38]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[40]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[41]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9268_none_d08e1538442a243e\MSVCR80.dll
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LoadedModule[46]=C:\WINDOWS\System32\CRYPT32.dll
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LoadedModule[48]=C:\WINDOWS\System32\CRYPTSP.dll
LoadedModule[49]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[50]=C:\WINDOWS\System32\imagehlp.dll
LoadedModule[51]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule[52]=C:\Windows\System32\cryptnet.dll
LoadedModule[53]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[54]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[55]=C:\WINDOWS\System32\NSI.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[57]=C:\WINDOWS\System32\WS2_32.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[59]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[61]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[62]=C:\WINDOWS\SYSTEM32\webio.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[64]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[65]=C:\Windows\System32\rasadhlp.dll
LoadedModule[66]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[67]=C:\WINDOWS\System32\ole32.dll
LoadedModule[68]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[69]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[70]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System\cd85f89390c7b5776d40a993336827a5\System.ni.dll
LoadedModule[71]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Drawing\3f7726bf294880e909e2a8b24bfe0c24\System.Drawing.ni.dll
LoadedModule[72]=C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\d0b377ffae73bd918c6e1e857f0086ab\System.Windows.Forms.ni.dll
LoadedModule[73]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[74]=C:\WINDOWS\assembly\GAC_MSIL\Microsoft.VisualBasic\8.0.0.0__b03f5f7f11d50a3a\Microsoft.VisualBasic.dll
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LoadedModule[76]=C:\WINDOWS\SYSTEM32\DWrite.dll
LoadedModule[77]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[78]=C:\WINDOWS\assembly\GAC_MSIL\mscorlib.resources\2.0.0.0_sv_b77a5c561934e089\mscorlib.resources.dll
LoadedModule[79]=C:\WINDOWS\System32\clbcatq.dll
LoadedModule[80]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[81]=C:\Matrix Games\Decisive Campaigns Barbarossa\irrKlang.NET.dll
LoadedModule[82]=C:\Matrix Games\Decisive Campaigns Barbarossa\MSVCR71.dll
LoadedModule[83]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[84]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[85]=C:\WINDOWS\System32\dsound.dll
LoadedModule[86]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[87]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[88]=C:\WINDOWS\System32\PROPSYS.dll
LoadedModule[89]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[90]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[91]=C:\WINDOWS\SYSTEM32\avrt.dll
LoadedModule[92]=C:\WINDOWS\System32\comdlg32.dll
LoadedModule[93]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.14393.0_none_74bc87d3d22d9abe\comctl32.dll
LoadedModule[94]=C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[95]=C:\WINDOWS\SYSTEM32\edputil.dll
LoadedModule[96]=C:\WINDOWS\system32\explorerframe.dll
LoadedModule[97]=C:\WINDOWS\system32\DUI70.dll
LoadedModule[98]=C:\WINDOWS\system32\DUser.dll
LoadedModule[99]=C:\Windows\System32\thumbcache.dll
LoadedModule[100]=C:\WINDOWS\SYSTEM32\policymanager.dll
LoadedModule[101]=C:\WINDOWS\SYSTEM32\msvcp110_win.dll
LoadedModule[102]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[103]=C:\WINDOWS\system32\d3d11.dll
LoadedModule[104]=C:\WINDOWS\system32\dcomp.dll
LoadedModule[105]=C:\WINDOWS\system32\dxgi.dll
LoadedModule[106]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule[107]=C:\Windows\System32\Windows.Globalization.dll
LoadedModule[108]=C:\Windows\System32\Bcp47Langs.dll
LoadedModule[109]=C:\WINDOWS\SYSTEM32\globinputhost.dll
LoadedModule[110]=C:\WINDOWS\system32\xmllite.dll
LoadedModule[111]=C:\WINDOWS\System32\StructuredQuery.dll
LoadedModule[112]=C:\WINDOWS\SYSTEM32\atlthunk.dll
LoadedModule[113]=C:\WINDOWS\system32\Windows.Storage.Search.dll
LoadedModule[114]=C:\WINDOWS\system32\IconCodecService.dll
LoadedModule[115]=C:\Windows\System32\ActXPrxy.dll
LoadedModule[116]=C:\WINDOWS\System32\coml2.dll
LoadedModule[117]=C:\WINDOWS\SYSTEM32\LINKINFO.dll
LoadedModule[118]=C:\WINDOWS\system32\NetworkExplorer.dll
LoadedModule[119]=C:\Windows\System32\twinapi.dll
LoadedModule[120]=C:\WINDOWS\system32\mssprxy.dll
LoadedModule[121]=C:\Matrix Games\Decisive Campaigns Barbarossa\ICSharpCode.SharpZipLib.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Slutade fungera
ConsentKey=CLR20r3
AppName=Barbarossa.exe
AppPath=C:\Matrix Games\Decisive Campaigns Barbarossa\Barbarossa.exe
ReportDescription=Stopped working
ApplicationIdentity=00000000000000000000000000000000
MetadataHash=-570493259


_____________________________

"'Malta - The Thorn in Rommel's Side"

(in reply to peskpesk)
Post #: 2
RE: Game crashes during loading saved files. - 9/20/2016 8:54:46 AM   
lancer

 

Posts: 2897
Joined: 10/18/2005
Status: offline
Hi PeskPesk,

Vic might have to tackle this one.

Cheers,
Cameron

(in reply to peskpesk)
Post #: 3
RE: Game crashes during loading saved files. - 9/22/2016 5:50:27 PM   
Vic


Posts: 5644
Joined: 5/17/2004
Status: offline
Hi Pesk,

Sorry for the slow response.

Can you no longer load saved games only, or no longer start a new Barbarossa game either?

It the first it might be a case of a corrupted savefile.

Let me know.

Best wishes,
Vic

_____________________________

Visit www.vrdesigns.net for the latest news, polls, screenshots and blogs on Decisive Campaigns and Advanced Tactics


(in reply to lancer)
Post #: 4
RE: Game crashes during loading saved files. - 9/25/2016 8:00:34 AM   
peskpesk


Posts: 1917
Joined: 7/17/2003
From: Stockholm, Sweden
Status: offline
I can start new games. I can save new games and load the saves. I can't load some of my old saved games, then the game crasches.
It could be som variant of a corrupted savefile. But me and friends have been playing by multi player axis(one Army group each) and sending
the saved games between us and the saves works for them. What can I do?

_____________________________

"'Malta - The Thorn in Rommel's Side"

(in reply to Vic)
Post #: 5
RE: Game crashes during loading saved files. - 9/25/2016 11:02:04 AM   
Vic


Posts: 5644
Joined: 5/17/2004
Status: offline
quote:

ORIGINAL: peskpesk

I can start new games. I can save new games and load the saves. I can't load some of my old saved games, then the game crasches.
It could be som variant of a corrupted savefile. But me and friends have been playing by multi player axis(one Army group each) and sending
the saved games between us and the saves works for them. What can I do?


Hi,

First try the obvious. Try to patch the game up to the latest version 1.03r.

If that doesnt help. continue reading:

So if I understand correctly the only save files that cause crashes are the ones you received over email?

YES) If this is the case it is highly likely it is your email provider who is corrupting the file.

I will not go into technical details but the .dc3 file is actually a zipped file to save bandwidth and disk space. I have seen it happen before that some methods of downloading these files (especially by webmail) cause them to get corrupted.

I recommend you try a different mode of sending-receiving the file. Maybe try dropbox? or use a different email account from a different provider?

NO) However... if old save files of yourself that never arrived by email are not openable something else is going on. If you are sure this is the case test if you can repeat. If you cant repeat it must have been some fluke thats fixed by now.

Best wishes,
Vic



< Message edited by Vic -- 9/25/2016 11:04:00 AM >


_____________________________

Visit www.vrdesigns.net for the latest news, polls, screenshots and blogs on Decisive Campaigns and Advanced Tactics


(in reply to peskpesk)
Post #: 6
Page:   [1]
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