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WITP Download - 6/22/2016 5:20:12 AM   
rroberson

 

Posts: 2050
Joined: 5/25/2004
From: Arizona
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Had the game...forever...on disc.

Just purchased a new laptop sans the DVD drive...yay me.

Naturally the problem is I cannot install the game via the disc and I don't have access to my members only download anymore (since the great merger).

Is there any way to rip the game from the disc?

I have my serial number password etc. (as well as the original disk etc.)

thanks for your help



< Message edited by rroberson -- 6/22/2016 5:29:00 AM >


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RE: WITP Download - 6/22/2016 5:21:01 AM   
rroberson

 

Posts: 2050
Joined: 5/25/2004
From: Arizona
Status: offline
I guess I should add I'm not trying to pirate the game or anything like that...just want to rip the install files so I can use the game with the new laptop.



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RE: WITP Download - 6/22/2016 5:23:27 AM   
Anachro


Posts: 736
Joined: 11/23/2015
From: LA, Cali now in Boston, MA
Status: online
I would send an email to matrix/slitherin games with proof of purchase/cd key, etc explaining your situation. I know for current customers they will provide a new download link if the old one has expired and you need to re-dl.

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RE: WITP Download - 6/22/2016 5:26:17 AM   
rroberson

 

Posts: 2050
Joined: 5/25/2004
From: Arizona
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Will do...thanks!

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RE: WITP Download - 6/22/2016 5:38:20 AM   
wdolson

 

Posts: 10248
Joined: 6/28/2006
From: Near Portland, OR
Status: offline
There are a couple of ways to deal with this problem. If you have another computer with a working CD/DVD drive, just copy all the files to a memory stick. You can also go out and buy a USB DVD drive. I bought one on Amazon for my SO's Mac which didn't have one and I think it cost $12.

Bill

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WitP AE - Test team lead, programmer

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RE: WITP Download - 6/22/2016 9:30:46 PM   
Revthought


Posts: 520
Joined: 1/14/2009
From: San Diego (Lives in Indianapolis)
Status: offline

quote:

ORIGINAL: rroberson

Had the game...forever...on disc.

Just purchased a new laptop sans the DVD drive...yay me.

Naturally the problem is I cannot install the game via the disc and I don't have access to my members only download anymore (since the great merger).

Is there any way to rip the game from the disc?

I have my serial number password etc. (as well as the original disk etc.)

thanks for your help




Somewhere in the Matrix control panel (the "mygames" tab?) there is a link to Matrix CS. You can re-download any Matrix title that you own as many times as you want; however, after the initial download link they give you has expired, you've got to submit a ticket to request your download be reactivated.

Find that button, submit a ticket asking to re-download the title, and Matrix will send you an email with a new download link. I've literally done this dozens of times, including with WITPAE!


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Playing at war is a far better vocation than making people fight in them.

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RE: WITP Download - 6/23/2016 11:28:38 AM   
NigelKentarus


Posts: 82
Joined: 3/27/2015
From: OH, USN 20 yrs, & FL
Status: offline
My current computer's DVD drive died and it's not worth replacing, the computer is too old. But I submitted a ticket to re download all my Mtrix games and they set it up a D/L link. It worked great, no problems.

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If the attack is going too well, you're in an ambush.

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