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DHL Express only???? Really?

 
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DHL Express only???? Really? - 6/16/2016 2:45:49 PM   
Majick

 

Posts: 65
Joined: 1/7/2010
Status: offline
Hi,

I just ordered Scourge of War Quatre Bras digital with disk version. Why is DHL Express the only delivery option? The delivery costs more than the game, and this for an item which is currently listed as 'out of stock' so presumably won't be sent by return.

As a long standing customer it leaves a pretty bad taste in the mouth to be ripped off by your postage options to be honest.....

Regards

Jon

< Message edited by Majick -- 6/16/2016 2:51:57 PM >
Post #: 1
RE: DHL Express only???? Really? - 6/19/2016 1:01:47 PM   
Leatherneck_MT

 

Posts: 139
Joined: 11/28/2005
Status: offline
ouch

(in reply to Majick)
Post #: 2
RE: DHL Express only???? Really? - 6/19/2016 10:00:28 PM   
Majick

 

Posts: 65
Joined: 1/7/2010
Status: offline
OK perhaps I came across a bit harsh....but it's tough love!

< Message edited by Majick -- 6/19/2016 10:02:52 PM >

(in reply to Leatherneck_MT)
Post #: 3
RE: DHL Express only???? Really? - 8/22/2016 3:31:58 PM   
Majick

 

Posts: 65
Joined: 1/7/2010
Status: offline
Matrix,

It's August now. After charging me the cost of the Quatre Bras expansion for an expedited delivery I didn't want, you have failed to deliver for over 8 weeks.

What's going on?

Regards

Jon

(in reply to Majick)
Post #: 4
RE: DHL Express only???? Really? - 8/22/2016 3:36:22 PM   
Ostwindflak


Posts: 615
Joined: 1/23/2014
From: New Hampshire
Status: offline
Majick, did you put a support ticket in? You will probably get a response much quicker and I believe they will require it in order to make it right by you.

(in reply to Majick)
Post #: 5
RE: DHL Express only???? Really? - 10/14/2016 8:06:52 AM   
Majick

 

Posts: 65
Joined: 1/7/2010
Status: offline
I ordered Ligny last night. Very pleased to see you have a cheaper delivery option now, thanks Matrix.

(in reply to Ostwindflak)
Post #: 6
RE: DHL Express only???? Really? - 10/14/2016 8:13:45 AM   
zakblood


Posts: 19144
Joined: 10/4/2012
Status: offline
games working fine atm on site version, but a fix will be made asap for the steam version, glad you are sorted Majick

(in reply to Majick)
Post #: 7
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