Matrix Games Forums

Forums  Register  Login  Photo Gallery  Member List  Search  Calendars  FAQ 

My Profile  Inbox  Address Book  My Subscription  My Forums  Log Out

Crash Every 1-3 turns...

 
View related threads: (in this forum | in all forums)

Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [New Releases from Matrix Games] >> Thirty Years' War >> Tech Support >> Crash Every 1-3 turns... Page: [1]
Login
Message << Older Topic   Newer Topic >>
Crash Every 1-3 turns... - 4/9/2016 2:21:58 AM   
TheGrayMouser

 

Posts: 244
Joined: 7/12/2009
Status: offline
Hello, latest patched installed, on Windows 10

Game crashes after I hit end turn, on 1-3 turns in, tried several scenarios and main campaign:

Critical Error:Profiler.DLog Error assessing file
Post #: 1
RE: Crash Every 1-3 turns... - 4/9/2016 3:51:27 AM   
zakblood


Posts: 21172
Joined: 10/4/2012
Status: offline
How to get a DxDiag report file:

1. Click on "START" (on Windows 8 press “Windows key” and the “R” key at the same time)
2. Click "run" (skip this step on Windows 8 )
3. Type in "dxdiag" and click "OK"
4. Check through the tabs and perform all tests
5. Click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments (zip) rather than pasted into the body of the post.

add the exe of the game to your Anti Virus and firewall program, to make sure check the logs of these to see if it was one if any of them was to blame.

That usually means a 3rd party program, like an Internet security programs, is or could be interfering with the game or update installation.

run the game from a admin account and use full admin permissions.

please make sure all game pre requisite are installed with the game, even if you think or fully know there are already installed, it will only over write, and it may be that you have a older or newer version of these where as the game in question may need a certain version.

please make sure you are running the latest game version and have up to date drivers installed on your pc,

If you have the original version. So you'll need to update it from the Internet.
Please note that you'll only need the last update, as the updates are comprehensive. (not needed with steam)

(in reply to TheGrayMouser)
Post #: 2
RE: Crash Every 1-3 turns... - 4/9/2016 1:38:35 PM   
TheGrayMouser

 

Posts: 244
Joined: 7/12/2009
Status: offline
Thanks
I u/l the dxduag

(I'm on Windows 10 BTW)

not using any TP antivirus

if you mean run game in admin mode, I tried that with same results ( when I mean I tried that I right clicked on the executable and then selected "run as administrator in the tab...)

Strange error message, it almost implies that the program cannot "write", yet there are saved game files generated so....

Attachment (1)

(in reply to zakblood)
Post #: 3
RE: Crash Every 1-3 turns... - 4/9/2016 1:55:48 PM   
zakblood


Posts: 21172
Joined: 10/4/2012
Status: offline
vga slightly old, but not by much Driver Date/Size: 8/14/2015

audio drivers are old, Realtek High Definition Audio 6/12/2012 (was this a upgrade or fresh install) as a fresh install dates them at 2015 on mine

error codes,

GFExperience.exe (video card driver error)
MicrosoftEdgeCP.exe (windows 10 browser error)
AcroRd32.exe (he Acrobat.exe or Acrord32.exe process remains in Task Manager after you view a PDF file in the web browser.)
TYW.exe (game crash)
NvBackend.exe (video card driver error)
Chakra is a JavaScript engine error

so more than a few issues, mostly fixable with updates, video driver first, then install only the driver, for me it's best to uninstall Nvidia software first, then only install the drivers, not all the junk that comes with it, if it doesn't let you, that's fine, install and reboot and then uninstall the apps that's not needed, which imo is all except drivers only.

good luck

(in reply to TheGrayMouser)
Post #: 4
RE: Crash Every 1-3 turns... - 4/9/2016 3:28:09 PM   
TheGrayMouser

 

Posts: 244
Joined: 7/12/2009
Status: offline
Appreciate it but I don't think I'm going to do any of those things.

Nvidia is forcing one to use their "experiance app" to get drivers, I cant even find Windows 10 drivers for my card on their website so ... Their latest 1 month old driver appears to cater to VR gaming and also has been known to be buggy so I will hold off

Java.. I am updated and not sure what a chakra error has to do with this crash .., nor an adobe reader error..

Microsoft Edge is Windows 10 default browser and my understanding is its still in development so bound to have errors...

this appear to be a known issue with at least some users have w ageod games
http://www.matrixgames.com/forums/tm.asp?m=3523659
There appears to have been no reported solution either...
There is also no info on that error except something I found a French website so this seems very limited to this engine... (you can usually find SOMETHING an the web haha)

I rebooted and loaded a save game and have managed 5 turns without a crash so go figure....

Again, appreciate your help, I will proceed with fingers crossed that this was a weirdo 1 time oddity that a reboot fixed. I have to say though, this engine just give one the feeling it is unstable as hell, I mean the splash screen looks like its in some sort of debug mode....

Cheers!

(in reply to zakblood)
Post #: 5
RE: Crash Every 1-3 turns... - 4/9/2016 4:05:39 PM   
zakblood


Posts: 21172
Joined: 10/4/2012
Status: offline
i just manual close stuff in windows 10 if it causes errors with a certain game, task manager then close app or process, try that on the NvBackend.exe, as it's an add on for your card driver that's also does nothing, like most of the junk now that comes with most drivers, glad it working better for you, fingers crossed it keeps that way

(in reply to TheGrayMouser)
Post #: 6
RE: Crash Every 1-3 turns... - 3/4/2019 2:44:58 PM   
xj900uk

 

Posts: 1331
Joined: 3/22/2007
Status: offline
The best advice I've ever seen on any forum is not to play the AGEOD engine on Windows 10 if you can possibly help it, because of the random but frequent problems which always seem to revolve around user permissions and the dreaded :

Critical Error:Profiler.DLog Error assessing file

And never, ever under any circumstances run AGEOD on Steam and Windows 10. Never.

(in reply to zakblood)
Post #: 7
Page:   [1]
All Forums >> [New Releases from Matrix Games] >> Thirty Years' War >> Tech Support >> Crash Every 1-3 turns... Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts


Forum Software © ASPPlayground.NET Advanced Edition 2.4.5 ANSI

0.145