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Same Game Halting Bug Different Game!

 
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Same Game Halting Bug Different Game! - 3/3/2016 8:13:06 AM   
Auchinleck

 

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I posted the following Bug from the last Solitaire Global War I was playing:

"The game will not allow me to progress past Jan/February 1943's End of Turn REFORM CORPS/ARMIES Phase for the Russians, right after completing the Russian Production phase". The Green Button to End the phase is not there.

New game, same phase, same game halting bug, right after the Russian Production Phase, Sep/Oct 1941 this time. I haven't broken down any Russian Corps, or Chinese Communist Corps for that matter, and hadn't last game where this hung up during the same phase, yet I can't get to the next turn of Nov/Dec 1941. I've tried everything I can think of to get the Green button to light, but no soap. As a result, I can't complete a Solitaire Global War. Very frustrating to say the least. But I'm keeping my cool about it this time. How do I upload the saved game where I am always getting stuck, so somebody in Tech can see this Bug is very real?
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RE: Same Game Halting Bug Different Game! - 3/3/2016 4:40:09 PM   
alex_van_d


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I have run into a similar bug in the past. If I closed the program and re-loaded the save game it would work. Which of course meant I could never send in a save game with the error!

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RE: Same Game Halting Bug Different Game! - 3/3/2016 7:32:18 PM   
Centuur


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From: Hoorn (NED).
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quote:

ORIGINAL: Auchinleck

I posted the following Bug from the last Solitaire Global War I was playing:

"The game will not allow me to progress past Jan/February 1943's End of Turn REFORM CORPS/ARMIES Phase for the Russians, right after completing the Russian Production phase". The Green Button to End the phase is not there.

New game, same phase, same game halting bug, right after the Russian Production Phase, Sep/Oct 1941 this time. I haven't broken down any Russian Corps, or Chinese Communist Corps for that matter, and hadn't last game where this hung up during the same phase, yet I can't get to the next turn of Nov/Dec 1941. I've tried everything I can think of to get the Green button to light, but no soap. As a result, I can't complete a Solitaire Global War. Very frustrating to say the least. But I'm keeping my cool about it this time. How do I upload the saved game where I am always getting stuck, so somebody in Tech can see this Bug is very real?


To put a saved game in the forums, zip the saved game file and upload it into the forums. You'll find the saved game in the appropriate folder, such as:

Matrix games - World in Flames - Scenarios - Global War - Saved Games

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RE: Same Game Halting Bug Different Game! - 3/3/2016 7:38:36 PM   
Shannon V. OKeets

 

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quote:

ORIGINAL: Auchinleck

I posted the following Bug from the last Solitaire Global War I was playing:

"The game will not allow me to progress past Jan/February 1943's End of Turn REFORM CORPS/ARMIES Phase for the Russians, right after completing the Russian Production phase". The Green Button to End the phase is not there.

New game, same phase, same game halting bug, right after the Russian Production Phase, Sep/Oct 1941 this time. I haven't broken down any Russian Corps, or Chinese Communist Corps for that matter, and hadn't last game where this hung up during the same phase, yet I can't get to the next turn of Nov/Dec 1941. I've tried everything I can think of to get the Green button to light, but no soap. As a result, I can't complete a Solitaire Global War. Very frustrating to say the least. But I'm keeping my cool about it this time. How do I upload the saved game where I am always getting stuck, so somebody in Tech can see this Bug is very real?

During the production phase (where exactly shouldn't matter) save the game with a unique name. Then zip the resulting GAM file (by right clicking on the GAM file and selecting "Send to" from the popup menu and "Compressed zipped folder" from the subnmenu).

Using the "reply" button (not the "fast reply" or "post reply") and you will be able to then use the "Click here to upload!" option to upload the Zipped file.

< Message edited by Shannon V. OKeets -- 3/3/2016 7:39:23 PM >


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RE: Same Game Halting Bug Different Game! - 3/3/2016 10:43:43 PM   
Auchinleck

 

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Unfortunately that had no effect. I've tried everything I can think of. I replied to Shannon's suggestion by uploading a zip file of the production phase, I hope he can diagnose the problem.

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RE: Same Game Halting Bug Different Game! - 3/3/2016 10:54:21 PM   
Auchinleck

 

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Hello Steve,

I followed your instructions to the letter. I clicked 'reply' to your post here, uploaded the zipped saved game of the Production phase, which I named 'Problem Phase Ahead' which is right before the problem with no green button to advance past the Reform Corps/Armies Phase after the Russian Production phase. Sending the uploaded file seemed to work. But how do I know you received it is my next question?

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RE: Same Game Halting Bug Different Game! - 3/3/2016 10:54:26 PM   
paulderynck


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Where is the post with the saved game file?

The process is to click reply to any post in the thread, and then in the bottom left will be a checkbox to upload a file. Then after you see it on the forum thread it should indicate there is an attachment. Any member can click on that and can download it.

See post #1 of this thread for an example: http://www.matrixgames.com/forums/tm.asp?m=4035058


< Message edited by paulderynck -- 3/3/2016 10:59:08 PM >


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RE: Same Game Halting Bug Different Game! - 3/3/2016 11:49:56 PM   
Auchinleck

 

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I don't get what the problem with uploading the file is. When I choose the .zip file of the game I saved, I'm getting the message 'File Uploaded Successfully'. So why it isn't posting as an attachment I'm sure I don't understand. What am I doing wrong? The file I keep uploading is a winrar.zip file entitled Problem Phase Ahead.zip.

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RE: Same Game Halting Bug Different Game! - 3/4/2016 12:07:54 AM   
paulderynck


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The only thing I can think of is the ".zip" is part of the file name and you have View options set to not show file extensions. In other words it's not a zip file, maybe it is really named: "Problem Phase Ahead.zip.rar".

Instead of using winrar you can try right clicking the saved game and selecting: Send To and then pick Compressed (zipped) folder, then upload that.

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RE: Same Game Halting Bug Different Game! - 3/4/2016 12:14:23 AM   
Auchinleck

 

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Attachment (1)

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RE: Same Game Halting Bug Different Game! - 3/4/2016 12:18:50 AM   
Auchinleck

 

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I wasn't submitting the post. I thought when it said 'File Uploaded Successfully', that meant it was automatically sent. Ouch. Anyway now you have it. I don't want to keep starting all over again, because I've lost confidence that I will be able to complete a game without having this annoying roadblock each time. So whoever can get me past it, I will be almost eternally grateful.

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RE: Same Game Halting Bug Different Game! - 3/4/2016 12:19:35 AM   
Auchinleck

 

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Attachment (1)

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RE: Same Game Halting Bug Different Game! - 3/4/2016 12:25:22 AM   
Auchinleck

 

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Attachment (1)

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RE: Same Game Halting Bug Different Game! - 3/4/2016 4:20:47 AM   
paulderynck


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I loaded the game and advanced it and when I got to Russia I had a green end phase button after production and when I hit that, it skipped right on by all the Reform steps.

Did you try a save and reload at the same point that it happened originally? Or do you still have a saved game where the green phase button is not lit when you load it and thus it cannot be progressed?

If so, please post that saved game.

< Message edited by paulderynck -- 3/4/2016 4:59:31 AM >


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RE: Same Game Halting Bug Different Game! - 3/4/2016 4:36:17 AM   
Shannon V. OKeets

 

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I also ran the saved game: from the Preliminary Production Phase through to the Production phase. Once the Production phase completed, the game advanced to the next turn reinforcements - which was correct.

If you have a saved game from the Production phase, that might enable us to find the problem.

----

My only thought is that the there might be naval units in the abort queue that never successfully returned to base. That might have happened somehow in the return to base phase.

The only somewhat unusual item I saw was that there was a Commonwealth fighter that had to return to base to Malta and Malta was already fully stacked with air units. So I had to destroy the fighter.

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RE: Same Game Halting Bug Different Game! - 3/4/2016 5:05:46 AM   
Auchinleck

 

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Interesting. But it doesn't solve my problem, if the game malfunction in one area is causing a malfunction in another. I haven't been forced by the game in many turns to Return my British Fleet to Base during the return To Base Phase. So I've left it at sea to dominate the Italian Coast sea area. If I remember correctly since you mentioned it, from past games, the game should be restricting me from being able to advance to the next phase without returning those ships to Port. But I'm only going by what the game is allowing me to do. I'm not an expert on the logic or lack thereof of what is a game programming design. But how a malfunction of the British Return to Base Phase, should have anything to do with the Green light not showing up during the Russian Reform Corps/Armies phase of the game, makes no sense at all. At least from a players perspective.

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RE: Same Game Halting Bug Different Game! - 3/4/2016 5:21:01 AM   
Auchinleck

 

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Funny, I thought that's exactly what I thought I sent you, the saved game from the Production Phase, where in the production Phase it didn't matter you said. So here is the Russian Production Phase right before the problem phase.

Attachment (1)

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RE: Same Game Halting Bug Different Game! - 3/4/2016 5:22:44 AM   
Auchinleck

 

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Here is the problem phase with no highlighted green button you requested..

Attachment (1)

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RE: Same Game Halting Bug Different Game! - 3/4/2016 6:46:15 AM   
paulderynck


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I loaded both files from the last two posts and as soon as they open, it is the Russian Reform phase and the green light is on, and the game can be progressed. I'm using the beta version 2.1.4.6 but I don't think there's been any changes between that and the public beta that affect this part of the program.

Have you tried loading that last file you posted after completely closing the MWiF application and starting it over from scratch. (I'm in the habit of always doing that as there were occasional problems in the past where memory the game uses did not completely clear when you reloaded a saved game from within the application as opposed to from the splash screen.)

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RE: Same Game Halting Bug Different Game! - 3/4/2016 6:51:40 AM   
paulderynck


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quote:

ORIGINAL: Auchinleck

Interesting. But it doesn't solve my problem, if the game malfunction in one area is causing a malfunction in another. I haven't been forced by the game in many turns to Return my British Fleet to Base during the return To Base Phase. So I've left it at sea to dominate the Italian Coast sea area. If I remember correctly since you mentioned it, from past games, the game should be restricting me from being able to advance to the next phase without returning those ships to Port. But I'm only going by what the game is allowing me to do. I'm not an expert on the logic or lack thereof of what is a game programming design. But how a malfunction of the British Return to Base Phase, should have anything to do with the Green light not showing up during the Russian Reform Corps/Armies phase of the game, makes no sense at all. At least from a players perspective.


In the save you posted earlier I had to go through the Stay-at-sea phase and if the ships were not touched I had to return them. I think the bug you mention only applied to ships in the zero box that were also on sentry and were not CPs. In any event that bug and this Reform bug are extremely unlikely to be related.

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RE: Same Game Halting Bug Different Game! - 3/4/2016 7:11:27 AM   
Auchinleck

 

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Thanks paul. I finally got the same result, the green button to advance past the Russian Reform Corps/Armies phase. I don't understand the logic, but I'm just happy to be able to continue for now. As much as I like the setup phase and the early expansion of playing as the Germans, it's hard to keep starting over. I still dream of the day of even a rudimentary AI. The game will be one of my favorites at that point.

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RE: Same Game Halting Bug Different Game! - 3/5/2016 12:11:04 AM   
paulderynck


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Glad to hear, but please expand on what finally worked for you. BTW it might allow you to continue your 1943 game too.

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RE: Same Game Halting Bug Different Game! - 3/12/2016 1:06:02 PM   
Auchinleck

 

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I 'reloaded a saved game from within the application as opposed to from the splash screen'. I wasn't sure what that meant when you first said it, but it worked. Now every time I get a game freeze, whether it's the green button not showing up, or a malfunctioning phase, I use your suggestion by saving the game at the troubled phase, then reloading the saved game and it moves things along. Thanks again paul.

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RE: Same Game Halting Bug Different Game! - 3/12/2016 5:37:35 PM   
paulderynck


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Yes, there's some warning message you get when you load a game more than twice from within the application, but I figure why take the risk? (Remembering the scene from Casino where the mobsters are trying to decide whether or not to kill Alan King's character.)

It's just automatic for me to always exit MWiF and restart by selecting a saved game from the Splash Screen - either a manual or auto-save - and I seem to run into far less of the bugs others are reporting.

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RE: Same Game Halting Bug Different Game! - 3/13/2016 1:59:57 PM   
Centuur


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quote:

ORIGINAL: paulderynck

Yes, there's some warning message you get when you load a game more than twice from within the application, but I figure why take the risk? (Remembering the scene from Casino where the mobsters are trying to decide whether or not to kill Alan King's character.)

It's just automatic for me to always exit MWiF and restart by selecting a saved game from the Splash Screen - either a manual or auto-save - and I seem to run into far less of the bugs others are reporting.


I do the same. It's simply too much of a risk not to close MWIF and restart it, if you have to reload a game anyway. There seems to be some kind of "residu" which sometimes stays around if you restore a game, without terminating the program as a whole (strangely enough)...

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RE: Same Game Halting Bug Different Game! - 3/13/2016 5:37:30 PM   
Courtenay


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There are two different issues. Somewhere in MWiF there is at least one memory leak. This is what causes MWiF to not restore if one tries to restore several times without reloading.

Secondly, sometimes MWiF does not shut down properly, leaving a zombie process still running, that does not show up on the screen or the taskbar. If one is running Windows, one can use the task manager to see if there is a MWiF process still running even when it doesn't look like there is. If there is such a process, kill it at once. Trying to restart MWiF while the zombie process is still there is likely to produce unpleasant results. I do not know why zombie processes are sometimes produced; I doubt if anyone does.

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RE: Same Game Halting Bug Different Game! - 3/13/2016 6:54:06 PM   
rkr1958


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quote:

ORIGINAL: Courtenay

There are two different issues. Somewhere in MWiF there is at least one memory leak. This is what causes MWiF to not restore if one tries to restore several times without reloading.

Secondly, sometimes MWiF does not shut down properly, leaving a zombie process still running, that does not show up on the screen or the taskbar. If one is running Windows, one can use the task manager to see if there is a MWiF process still running even when it doesn't look like there is. If there is such a process, kill it at once. Trying to restart MWiF while the zombie process is still there is likely to produce unpleasant results. I do not know why zombie processes are sometimes produced; I doubt if anyone does.
That's exactly what happened to me once when I ran across a strange bug that no one else could repeat. Out of frustration I rebooted my machine and the strange bug went away. Turns out, and I verified this later when something similar happened was that a "zombie" instance of MWiF was running and interfering with an instance of MWiF that I was trying to run. As you stated, all I needed to do was to shut MWiF down and then through task manager kill the "zombie". Then it was time for the next episode of "The Walking Dead."


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RE: Same Game Halting Bug Different Game! - 3/13/2016 10:46:08 PM   
paulderynck


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When loading a saved game fails (for whatever reason), you will have created a zombie process. Sometimes a load seems to be taking abnormally long and it you try to monkey with the main form, the load will fail. Then repeated load attempts will also fail.

Certainly in those cases it is worthwhile checking for a zombie process and to terminate same with extreme prejudice if found.

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