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RE: Anniversary Coupons

 
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RE: Anniversary Coupons - 6/27/2016 5:14:41 PM   
KurtC


Posts: 1260
Joined: 7/1/2011
Status: offline
My date I registered for the members area, 6/2/2007. No coupon :( I don't think I have ever got an anniversary coupon. I'm sure there is a glitch somewhere with my registration date.

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Post #: 121
RE: Anniversary Coupons - 6/27/2016 6:08:14 PM   
VPaulus

 

Posts: 3330
Joined: 6/23/2011
From: Portugal
Status: offline
@H Gilmer
Please open a tech support ticket with account's username and the email address under which the account is registered.
As far as I can see, I can't find any Matrix Members account under H Gilmer.

(in reply to KurtC)
Post #: 122
RE: Anniversary Coupons - 6/28/2016 4:44:29 AM   
budd


Posts: 2631
Joined: 7/4/2009
From: Tacoma
Status: offline
Cant find any game i want that i dont have. I'd like to buy a game i already own to gift it. Should i buy the game without being logged in so the person can register it? I haven't bought anything without being logged in, will i get the serial in my email so i can pass it along.

_____________________________

Enjoy when you can, and endure when you must. ~Johann Wolfgang von Goethe

"Be Yourself; Everyone else is already taken" ~Oscar Wilde

*I'm in the Wargamer middle ground*
I don't buy all the wargames I want, I just buy more than I need.

(in reply to VPaulus)
Post #: 123
RE: Anniversary Coupons - 6/28/2016 5:10:17 AM   
Ranger33

 

Posts: 553
Joined: 8/11/2012
Status: offline
Many thanks guys! Used my 4 year - 44% discount coupon a few days ago, just saw this thread. Pretty sweet deal, but the joke's on me, I've already bought almost every expensive game that I could want here. Went for a few DLC I had been eyeing, which were very affordable with the discount.

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Post #: 124
RE: Anniversary Coupons - 6/28/2016 12:48:41 PM   
VPaulus

 

Posts: 3330
Joined: 6/23/2011
From: Portugal
Status: offline

quote:

ORIGINAL: **budd**

Should i buy the game without being logged in so the person can register it? I haven't bought anything without being logged in, will i get the serial in my email so i can pass it along.

Yes, that should work.
If you experience any issue just open a helpdesk ticket and if need, we will transfer the serial number to your friend's account.

(in reply to budd)
Post #: 125
RE: Anniversary Coupons - 6/28/2016 11:26:50 PM   
KurtC


Posts: 1260
Joined: 7/1/2011
Status: offline

quote:

ORIGINAL: VPaulus

@H Gilmer
Please open a tech support ticket with account's username and the email address under which the account is registered.
As far as I can see, I can't find any Matrix Members account under H Gilmer.


Thanks, I am listed in members as Gilmer.

_____________________________

My known forum name is H Gilmer

He that has a mind to fight, let him fight, for now is the time. - Anacreon

(in reply to VPaulus)
Post #: 126
RE: Anniversary Coupons - 6/28/2016 11:54:39 PM   
VPaulus

 

Posts: 3330
Joined: 6/23/2011
From: Portugal
Status: offline
As far as I can see you have 5 SSL accounts.
Please open a helpdesk support ticket as we will need to consolidate all accounts into one account.

(in reply to KurtC)
Post #: 127
RE: Anniversary Coupons - 6/29/2016 4:31:50 AM   
bairdlander


Posts: 2141
Joined: 3/28/2009
From: Toronto Ontario but living in Edmonton,Alberta
Status: offline

quote:

ORIGINAL: Ranger33

Many thanks guys! Used my 4 year - 44% discount coupon a few days ago, just saw this thread. Pretty sweet deal, but the joke's on me, I've already bought almost every expensive game that I could want here. Went for a few DLC I had been eyeing, which were very affordable with the discount.

So 4 years gets a person 44% and my 7 years gets me 28%

(in reply to Ranger33)
Post #: 128
RE: Anniversary Coupons - 6/29/2016 6:34:36 AM   
wodin


Posts: 9894
Joined: 4/20/2003
From: England
Status: offline
11 years I got 38%. Never going to use it though. As it has a time limit and there is nothing I want.

< Message edited by wodin -- 6/29/2016 6:37:25 AM >


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Post #: 129
RE: Anniversary Coupons - 6/29/2016 9:46:28 AM   
VPaulus

 

Posts: 3330
Joined: 6/23/2011
From: Portugal
Status: offline
The numbers of years and the numbers of games registered on that account counts for the final discount value.

(in reply to wodin)
Post #: 130
RE: Anniversary Coupons - 6/29/2016 1:18:26 PM   
vonRocko

 

Posts: 1414
Joined: 11/4/2008
Status: offline
I never get one.

(in reply to VPaulus)
Post #: 131
RE: Anniversary Coupons - 6/29/2016 4:55:07 PM   
VPaulus

 

Posts: 3330
Joined: 6/23/2011
From: Portugal
Status: offline

quote:

ORIGINAL: vonRocko

I never get one.

You'll receive one in your Matrix members account anniversary date (17th August).

(in reply to vonRocko)
Post #: 132
RE: Anniversary Coupons - 6/29/2016 11:39:36 PM   
KurtC


Posts: 1260
Joined: 7/1/2011
Status: offline

quote:

ORIGINAL: VPaulus

As far as I can see you have 5 SSL accounts.
Please open a helpdesk support ticket as we will need to consolidate all accounts into one account.


Yeah, that's probably me!! thank you sir!

_____________________________

My known forum name is H Gilmer

He that has a mind to fight, let him fight, for now is the time. - Anacreon

(in reply to VPaulus)
Post #: 133
RE: Anniversary Coupons - 6/30/2016 12:10:37 AM   
vonRocko

 

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Joined: 11/4/2008
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quote:

ORIGINAL: VPaulus


quote:

ORIGINAL: vonRocko

I never get one.

You'll receive one in your Matrix members account anniversary date (17th August).


Thanks

(in reply to VPaulus)
Post #: 134
RE: Anniversary Coupons - 6/30/2016 5:19:08 PM   
KurtC


Posts: 1260
Joined: 7/1/2011
Status: offline
Thank you, I got my coupon. :) Should I log in to these forums as Gilmer or H Gilmer?

_____________________________

My known forum name is H Gilmer

He that has a mind to fight, let him fight, for now is the time. - Anacreon

(in reply to vonRocko)
Post #: 135
RE: Anniversary Coupons - 6/30/2016 6:05:13 PM   
VPaulus

 

Posts: 3330
Joined: 6/23/2011
From: Portugal
Status: offline

quote:

ORIGINAL: H Gilmer

Thank you, I got my coupon. :) Should I log in to these forums as Gilmer or H Gilmer?

As Gilmer as it's your SSL account username. But as your Matrix forum account username is H Gilmer, you'll see it displayed as H Gilmer.
From now on, in Matrix forum, in Matrix members and in Slitherine, you just need to login as Gilmer. That's why we have now the SSL account.

(in reply to KurtC)
Post #: 136
RE: Anniversary Coupons - 6/30/2016 10:30:18 PM   
KurtC


Posts: 1260
Joined: 7/1/2011
Status: offline
Sounds good!

_____________________________

My known forum name is H Gilmer

He that has a mind to fight, let him fight, for now is the time. - Anacreon

(in reply to VPaulus)
Post #: 137
RE: Anniversary Coupons - 7/1/2016 12:46:12 AM   
Ranger33

 

Posts: 553
Joined: 8/11/2012
Status: offline
quote:

ORIGINAL: VPaulus

The numbers of years and the numbers of games registered on that account counts for the final discount value.



I guess this thread outs me as owning way too many games! Although now I think I have just about everything I could want, so the purchasing has slowed down significantly.

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Post #: 138
RE: Anniversary Coupons - 7/3/2016 5:25:15 PM   
budd


Posts: 2631
Joined: 7/4/2009
From: Tacoma
Status: offline
FYI I got another email coupon from Matrix today, a smaller discount this time. Looks like one of my other user names from the 3 accounts that were merged.Thought you'd like to know.

_____________________________

Enjoy when you can, and endure when you must. ~Johann Wolfgang von Goethe

"Be Yourself; Everyone else is already taken" ~Oscar Wilde

*I'm in the Wargamer middle ground*
I don't buy all the wargames I want, I just buy more than I need.

(in reply to Ranger33)
Post #: 139
RE: Anniversary Coupons - 7/5/2016 3:31:18 AM   
bairdlander


Posts: 2141
Joined: 3/28/2009
From: Toronto Ontario but living in Edmonton,Alberta
Status: offline
Ok...I clicked the link in the email...when I go to members area and click discount coupons...nothing there...WTF

(in reply to budd)
Post #: 140
RE: Anniversary Coupons - 7/5/2016 10:02:51 AM   
VPaulus

 

Posts: 3330
Joined: 6/23/2011
From: Portugal
Status: offline

quote:

ORIGINAL: bairdlander

Ok...I clicked the link in the email...when I go to members area and click discount coupons...nothing there...WTF

quote:

bairdlander

Open a tech support ticket or write to support{at]slitherine.co.uk and we tell you what's coupon code.

(in reply to bairdlander)
Post #: 141
RE: Anniversary Coupons - 7/30/2016 3:43:33 PM   
Toby42


Posts: 1490
Joined: 8/10/2003
From: Central Florida
Status: offline
Today is my 12th anniversary according to my profile and account information. But it says that no coupons are available for this account. It does show that three accounts have been merged!

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Tony

(in reply to VPaulus)
Post #: 142
RE: Anniversary Coupons - 7/30/2016 3:46:02 PM   
Generalisimo


Posts: 29
Joined: 7/23/2004
Status: offline
Hi!

Reply to the "Rewards" account and leave the original email below so I can take a look at what happened.
Thanks!

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Fernando Turi
Slitherine IT Developer

(in reply to Toby42)
Post #: 143
RE: Anniversary Coupons - 7/30/2016 4:23:58 PM   
Toby42


Posts: 1490
Joined: 8/10/2003
From: Central Florida
Status: offline

quote:

ORIGINAL: Generalisimo

Hi!

Reply to the "Rewards" account and leave the original email below so I can take a look at what happened.
Thanks!


Rewards account?

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Tony

(in reply to Generalisimo)
Post #: 144
RE: Anniversary Coupons - 7/30/2016 4:26:57 PM   
Generalisimo


Posts: 29
Joined: 7/23/2004
Status: offline
Yes, you got the Anniversary Coupon link from the "Rewards" Matrix Games email account... just reply to the original email and you will see it.

Thanks!

_____________________________

Fernando Turi
Slitherine IT Developer

(in reply to Toby42)
Post #: 145
RE: Anniversary Coupons - 7/30/2016 4:35:26 PM   
Toby42


Posts: 1490
Joined: 8/10/2003
From: Central Florida
Status: offline

quote:

ORIGINAL: Generalisimo

Yes, you got the Anniversary Coupon link from the "Rewards" Matrix Games email account... just reply to the original email and you will see it.

Thanks!


I'm sorry but I never received an email from Matrix? I checked my spam and nothing?

_____________________________

Tony

(in reply to Generalisimo)
Post #: 146
RE: Anniversary Coupons - 7/30/2016 4:51:59 PM   
Generalisimo


Posts: 29
Joined: 7/23/2004
Status: offline
Ahhhh ... I thought you were saying you got your Anniversary Coupon and couldn't use it... you are saying you didn't get it yet ... sorry for the misunderstanding.
I just checked and today is your Anniversary (7/30/2004) so you should get the email later today surely

< Message edited by Generalisimo -- 7/30/2016 4:52:23 PM >


_____________________________

Fernando Turi
Slitherine IT Developer

(in reply to Toby42)
Post #: 147
RE: Anniversary Coupons - 7/30/2016 5:11:48 PM   
Toby42


Posts: 1490
Joined: 8/10/2003
From: Central Florida
Status: offline

quote:

ORIGINAL: Generalisimo

Ahhhh ... I thought you were saying you got your Anniversary Coupon and couldn't use it... you are saying you didn't get it yet ... sorry for the misunderstanding.
I just checked and today is your Anniversary (7/30/2004) so you should get the email later today surely


Thank you for following up on this!

_____________________________

Tony

(in reply to Generalisimo)
Post #: 148
RE: Anniversary Coupons - 8/12/2016 3:31:05 PM   
Recognition


Posts: 186
Joined: 2/24/2002
From: A Brit in Holland / UK
Status: offline
Thanks to all the team at Matrixgames for the 12 year anniversary coupon....I didn't expect this and it came straight out of the blue....A nice surprise.

Cheers.

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(in reply to Toby42)
Post #: 149
RE: Anniversary Coupons - 8/25/2016 11:16:07 PM   
Zap


Posts: 3427
Joined: 12/6/2004
From: LAS VEGAS TAKE A CHANCE
Status: offline
So my date of anniversary is 8/21/2004 why no coupon? Maybe its a question of "eventually it will show up, its on the way".
Does it have to come down to me having to open a helpdesk. I was hoping the wrinkles have been ironed out of the system by now.

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(in reply to VPaulus)
Post #: 150
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