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Logged in at Last after 10 days - 7/17/2014 10:19:41 PM   
UhuruNUru

 

Posts: 6
Joined: 7/8/2014
Status: offline
Just to make you all aware of a how good a deal the non steam version is

quote:


support@matrixgames.com

07/07/2014 13:10 - Uhuru wrote:
I've bought Distant Worlds today and joined both Sites Matrix and Slitherine I had trouble registering for Steam key, though it appears different than usual issue others have had.
I got to a Page after registering my serial called

My page

which showed my user Login

the Steam Keys heading was just that

Steam Keys

in a white box, which is under a similar serials

MY SERIALS
Your Game Serials

Registering your serial will grant you the ability to play Multiplayer games (if available in the game)
and ask us for a new download link for the installer!

A Manage Serials button was pressable which brings up this

MY SERIALS
[21 Jun 2014] Battle Academy: XXXX-XXXX-XXXX-XXXX
[21 Jun 2014] Battle Academy: XXXX-XXXX-XXXX-XXXX
[30 Jun 2014] Battle Academy: XXXX-XXXX-XXXX-XXXX
[06 Jul 2014] Battle Academy: XXXX-XXXX-XXXX-XXXX
[04 Jun 2014] Battle Academy Blitzkrieg France: XXXX-XXXX-XXXX-XXXX
[21 Jun 2014] Battle Academy Blitzkrieg France: XXXX-XXXX-XXXX-XXXX-XXXX
[21 Jun 2014] Battle Academy Market Garden: XXXX-XXXX-XXXX-XXXX-XXXX
[21 Jun 2014] Battle Academy Operation Sealion: XXXX-XXXX-XXXX-XXXX-XXXX
[21 Jun 2014] Battle Academy: Fortress Metz: XXXX-XXXX-XXXX-XXXX-XXXX
[21 Jun 2014] Battle Academy: Operation Husky: XXXX-XXXX-XXXX-XXXX-XXXX
[21 Jun 2014] Battle Academy: Rommel in Normandy: XXXX-XXXX-XXXX-XXXX-XXXX
[23 Jun 2014] Buzz Aldrin's Space Program Manager: XXXX-XXXX-XXXX-XXXX
[06 Jul 2014] Civil War II: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX
[04 Jul 2014] Civil War II: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX
[06 Jul 2014] Civil War II: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX
[14 Jun 2014] Close Combat Gateway to Caen: XXXX-XXXX-XXXX-XXXX
[14 Jun 2014] Close Combat Gateway to Caen: XXXX-XXXX-XXXX-XXXX
[03 Jul 2014] Close Combat Gateway to Caen: XXXX-XXXX-XXXX-XXXX
[15 Jun 2014] Close Combat: Panthers in the Fog: XXXX-XXXX-XXXX-XXXX
[25 Jun 2014] Command: Modern Air/Naval Operations: XXXX-XXXX-XXXX-XXXX
[29 Jun 2014] Command: Modern Air/Naval Operations: XXXX-XXXX-XXXX-XXXX
[03 Jul 2014] Command: Modern Air/Naval Operations: XXXX-XXXX-XXXX-XXXX
[02 Jul 2014] Commander The Great War: XXXX-XXXX-XXXX-XXXX
[31 Dec 1969] Conflict of Heroes : Awakening the Bear: XXXX-XXXX-XXXX-XXXX
[09 Jun 2014] Conquest! Medieval Realms: XXXX-XXXX-XXXX-XXXX
[14 Jun 2014] Distant Worlds: XXXX-XXXX-XXXX-XXXX
[13 Jun 2014] Distant Worlds: XXXX-XXXX-XXXX-XXXX
[05 Jul 2014] Distant Worlds: XXXX-XXXX-XXXX-XXXX
[18 Jun 2014] Distant Worlds: XXXX-XXXX-XXXX-XXXX
[17 Jun 2014] Distant Worlds: XXXX-XXXX-XXXX-XXXX
[30 Jun 2014] Distant Worlds: XXXX-XXXX-XXXX-XXXX
[13 Jun 2014] Distant Worlds: XXXX-XXXX-XXXX-XXXX
[21 Jun 2014] Distant Worlds: XXXX-XXXX-XXXX-XXXX
[19 Jun 2014] Distant Worlds: Legends: XXXX-XXXX-XXXX-XXXX
[21 Jun 2014] Distant Worlds: Legends: XXXX-XXXX-XXXX-XXXX
[14 Jun 2014] Distant Worlds: Legends: XXXX-XXXX-XXXX-XXXX
[13 Jun 2014] Distant Worlds: Legends: XXXX-XXXX-XXXX-XXXX
[17 Jun 2014] Distant Worlds: Legends: XXXX-XXXX-XXXX-XXXX
[05 Jul 2014] Distant Worlds: Legends: XXXX-XXXX-XXXX-XXXX
[17 Jun 2014] Distant Worlds: Legends: XXXX-XXXX-XXXX-XXXX
[30 Jun 2014] Distant Worlds: Legends: XXXX-XXXX-XXXX-XXXX
[19 Jun 2014] Distant Worlds: Return of the Shakturi: XXXX-XXXX-XXXX-XXXX
[21 Jun 2014] Distant Worlds: Return of the Shakturi: XXXX-XXXX-XXXX-XXXX
[04 Jun 2014] Distant Worlds: Return of the Shakturi: XXXX-XXXX-XXXX-XXXX
[13 Jun 2014] Distant Worlds: Return of the Shakturi: XXXX-XXXX-XXXX-XXXX
[17 Jun 2014] Distant Worlds: Return of the Shakturi: XXXX-XXXX-XXXX-XXXX
[05 Jul 2014] Distant Worlds: Return of the Shakturi: XXXX-XXXX-XXXX-XXXX
[17 Jun 2014] Distant Worlds: Return of the Shakturi: XXXX-XXXX-XXXX-XXXX
[30 Jun 2014] Distant Worlds: Return of the Shakturi: XXXX-XXXX-XXXX-XXXX
[13 Jun 2014] Distant Worlds: Shadows: XXXX-XXXX-XXXX-XXXX
[17 Jun 2014] Distant Worlds: Shadows: XXXX-XXXX-XXXX-XXXX
[05 Jul 2014] Distant Worlds: Shadows: XXXX-XXXX-XXXX-XXXX
[31 Dec 1969] Distant Worlds: Shadows: XXXX-XXXX-XXXX-XXXX
[21 Jun 2014] Distant Worlds: Shadows: XXXX-XXXX-XXXX-XXXX
[18 Jun 2014] Distant Worlds: Shadows: XXXX-XXXX-XXXX-XXXX
[17 Jun 2014] Distant Worlds: Shadows: XXXX-XXXX-XXXX-XXXX
[30 Jun 2014] Distant Worlds: Shadows: XXXX-XXXX-XXXX-XXXX
[22 Jun 2014] Distant Worlds: Universe: XXXX-XXXX-XXXX-XXXX
[22 Jun 2014] Distant Worlds: Universe: XXXX-XXXX-XXXX-XXXX
[17 Jun 2014] Distant Worlds: Universe: XXXX-XXXX-XXXX-XXXX
[19 Jun 2014] Distant Worlds: Universe: XXXX-XXXX-XXXX-XXXX
[11 Jun 2014] Distant Worlds: Universe: XXXX-XXXX-XXXX-XXXX
[21 Jun 2014] Distant Worlds: Universe: XXXX-XXXX-XXXX-XXXX
[22 Jun 2014] Distant Worlds: Universe: XXXX-XXXX-XXXX-XXXX
[23 Jun 2014] Distant Worlds: Universe: XXXX-XXXX-XXXX-XXXX
[02 Jul 2014] Distant Worlds: Universe: XXXX-XXXX-XXXX-XXXX
[07 Jul 2014] Distant Worlds: Universe: XXXX-XXXX-XXXX-XXXX
[15 Jun 2014] Drums of War: XXXX-XXXX-XXXX-XXXX
[07 Jun 2014] Field of GlXXXX-XXXXline & Fall Digital Version: XXXX-XXXX-XXXX-XXXX
[18 Jun 2014] Hannibal: Terror of Rome: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX
[03 Jul 2014] Napoleon's Campaigns: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXXXX
[23 Jun 2014] Pandora: First Contact: XXXX-XXXX-XXXX-XXXX-XXXX
[27 Jun 2014] Pandora: First Contact: XXXX-XXXX-XXXX-XXXX-XXXX
[19 Jun 2014] Panzer Corps: XXXX-XXXX-XXXX-XXXX
[23 Jun 2014] Panzer Corps: XXXX-XXXX-XXXX-XXXX
[23 Jun 2014] Panzer Corps: XXXX-XXXX-XXXX-XXXX
[31 Dec 1969] Panzer Corps: XXXX-XXXX-XXXX-XXXX
[31 Dec 1969] Panzer Corps: XXXX-XXXX-XXXX-XXXX
[15 Jun 2014] Panzer Corps: XXXX-XXXX-XXXX-XXXX
[31 Dec 1969] Panzer Corps Grand Campaign '39: XXXX-XXXX-XXXX-XXXX
[02 Jul 2014] Panzer Corps Grand Campaign '39: XXXX-XXXX-XXXX-XXXX
[02 Jul 2014] Panzer Corps Grand Campaign '40: XXXX-XXXX-XXXX-XXXX
[02 Jul 2014] Panzer Corps Grand Campaign '41: XXXX-XXXX-XXXX-XXXX
[02 Jul 2014] Panzer Corps Grand Campaign '42: XXXX-XXXX-XXXX-XXXX
[15 Jun 2014] Panzer Corps Grand Campaign Mega PackXXXX-XXXX XXXX-XXXX-XXXX-XXXX
[14 Jun 2014] Panzer Corps Grand Campaign Mega PackXXXX-XXXX XXXX-XXXX-XXXX-XXXX
[23 Jun 2014] Panzer Corps Grand Campaign Mega PackXXXX-XXXX XXXX-XXXX-XXXX-XXXX
[16 Jun 2014] Panzer Corps Grand Campaign Mega PackXXXX-XXXX XXXX-XXXX-XXXX-XXXX
[31 Dec 1969] Panzer Corps: Afrika Korps: XXXX-XXXX-XXXX-XXXX
[02 Jul 2014] Panzer Corps: Afrika Korps: XXXX-XXXX-XXXX-XXXX
[21 Jun 2014] Qvadriga: XXXX-XXXX-XXXX-XXXX
[23 Jun 2014] Qvadriga: XXXX-XXXX-XXXX-XXXX
[05 Jul 2014] Rise Of Prussia Gold: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX
[24 Jun 2014] Rise Of Prussia Gold: XXXX-XXXX-XXXX-XXXX-XXXX-XXXX
[29 Jun 2014] Scourge of War: Gettysburg: XXXX-XXXX-XXXX-XXXX

with a Register Serial button at bottom, now I've only bought the single Distant Worlds: Universe listed as on 7th July (coloured green)and the serial for that date is the one I actually registered.

I thought the price a little steep for me as I generally buy games in sales and DRM free from GOG, Moddable games are an exception I can justify as worth more money.
But now seeing just how many Free games I got for my coin it is great value.

Something is definately wrong with the system you are using.

Their reply
quote:

Hi Uhuru,

I'm sorry for the issues you are experiencing and with the delay in our reply. It looks that some special characters were causing some issues. We have resolved most of these but there are a few outstanding. You are now able to log into the Slitherine site and I have registered your key to the Slitherine website, so please now log in to the Slitherine site and redeem your Steam key.

Unfortunately we are still working on resolving the issue with the other websites and the Slitherine forum, so I am passing your query (and the Matrix Ticket number for their reference) to the web admins. Once they have resolved the remaining issues, they will let you know.

Kind Regards,

Paulo Costa
The Slitherine Group


End result was it's taken until now to resolve and the spoilsports wouldn't let me sell all the extra games I was given, but seriously they all appeared to be genuine keys. I've put the X's there for the obvious reason. Another person may have tried to use them.
I gave Support the real keys values I recieved and have kept a copy for record purposes, they believe the issue is fixed and no other user got a similar key dump.

I knew from past experience what the issue was likely to be and the forums logins now reject non alphanumeric characters.
I also got a £20 code redeemable on any of their games at any time.
Now to modding page for some posts on modding I've been wanting to make.
Post #: 1
RE: Logged in at Last after 10 days - 7/18/2014 4:37:24 PM   
Iain McNeil


Posts: 2570
Joined: 10/26/2004
From: London
Status: offline
Thanks for helping the team find the strange bug and fix it and enjoy your coupon!

_____________________________

Iain McNeil
Director
Matrix Games

(in reply to UhuruNUru)
Post #: 2
RE: Logged in at Last after 10 days - 7/19/2014 9:43:07 AM   
Shark7


Posts: 7783
Joined: 7/24/2007
From: The Big Nowhere
Status: offline
I'm really impressed with his ability to acquire DW in 1969. Now that is truly impressive.

_____________________________

Distant Worlds Fan

'When in doubt...attack!'

(in reply to Iain McNeil)
Post #: 3
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