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Order problem - 11/12/2013 2:44:26 PM   
Montgomery1

 

Posts: 1
Joined: 11/12/2013
Status: offline
I ordered the scourge of war game series and when I was done with paypal I recieved this:
Dear Shopper,

Thank you for your order. Unfortunately due to a communications issues with PayPal we are not yet able
to confirm your purchase and so you have been redirected to this page.

You should receive an email notification shortly confirming whether or not your purchase has been
successfully completed.

If you do not receive such a communication within one hour, please contact support@plimus.com for further
assistance.


Thank you for your understanding,
The Plimus Team

I dont know what I have to do now.
Can anyone help me please?
Post #: 1
RE: Order problem - 11/14/2013 5:54:56 PM   
Rick

 

Posts: 13299
Joined: 4/20/2000
Status: offline

quote:

ORIGINAL: Montgomery1

I ordered the scourge of war game series and when I was done with paypal I recieved this:
Dear Shopper,

Thank you for your order. Unfortunately due to a communications issues with PayPal we are not yet able
to confirm your purchase and so you have been redirected to this page.

You should receive an email notification shortly confirming whether or not your purchase has been
successfully completed.

If you do not receive such a communication within one hour, please contact support@plimus.com for further
assistance.


Thank you for your understanding,
The Plimus Team

I dont know what I have to do now.
Can anyone help me please?


Montgomery,

Did you resolve your problem with Plimus? If you did not, see if your Paypal account was billed then follow up with Plimus. You can also check with the Help Desk here, but it sounds like your problem is with Plimus.

Rick

(in reply to Montgomery1)
Post #: 2
RE: Order problem - 11/14/2013 7:31:22 PM   
VPaulus

 

Posts: 2275
Joined: 6/23/2011
From: Portugal
Status: offline
Hi Montgomery,

Like Rick told you can contact us in our helpdesk:
http://www.matrixgames.com/helpdesk/

Or email us at storesupport@matrixgames.com.

(in reply to Rick)
Post #: 3
RE: Order problem - 11/25/2013 10:38:14 AM   
NextGenGamer

 

Posts: 12
Joined: 11/25/2013
Status: offline
Your order is still to be confirmed. Do not worry.

_____________________________

Game Cheats, Tricks and more @ http://www.pakcircles.com. The best gaming resource.

(in reply to VPaulus)
Post #: 4
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