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Lobby Serial Number

 
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All Forums >> [New Releases from Matrix Games] >> Close Combat Series >> Close Combat: Panthers in the Fog >> Tech Support >> Lobby Serial Number Page: [1]
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Lobby Serial Number - 10/1/2013 6:58:44 PM   
Stefano

 

Posts: 1
Joined: 4/10/2005
Status: offline
Dear Steve, I'm not anymore able to enter in the multiplayers Lobby, everytime I receive a request to input my serial number.
I input it but the system doesn't work and I receive another message "Unknown Command failed. Unknown error.

Please help me to fix this issue, many thanks.

Stefano
Post #: 1
RE: Lobby Serial Number - 10/4/2013 12:44:57 AM   
Steve McClaire

 

Posts: 2817
Joined: 11/19/2007
Status: offline
Hi Stefano,

I just double-checked and this seems to be working normally. It's possible there was a problem with the server-side, so please re-try this if you haven't already.

The serial number should be 16 digits, in the format "####-####-####-####". The '-' are important. If you're still having an issue with this please contact Matrix Games support to have them check the serial number.

Steve

(in reply to Stefano)
Post #: 2
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All Forums >> [New Releases from Matrix Games] >> Close Combat Series >> Close Combat: Panthers in the Fog >> Tech Support >> Lobby Serial Number Page: [1]
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